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Kristin Arnold, master facilitator shares 3 little known secrets to achieving solid agreements among your team mates in a webinar format held on October 18, 2012. In this session, you’ll learn how to: - Set the stage for a collaborative consensus - Learn how to engage each team member in the process - Make sure you have a solid agreement so that all are able to implement the decision.
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Beyond Consensus
3 Li.le Known Secrets to Achieving Solid Agreements Among Your Team Mates
October 18, 2012
High Stakes Meeting Facilitation Team & Facilitator Training Conversational Keynotes, Breakouts and Panels Specializing in
Kristin J. Arnold, MBA, CMC, CPF, CSP © 2012 All Rights Reserved
Tel: 480.502.2100 or 800.589.4733
Fax: 480.502.2102 or 888.884.9132
Email: [email protected]
President, QPC Inc. – The Extraordinary Team
11890 E Juan Tabo Road, ScoSsdale, AZ 85255
www.ExtraordinaryTeam.com
© 2012 All Rights Reserved
© 2012 All Rights Reserved
A decision that best reflects the thinking of all team members which is acceptable
enough that all members can support it and that no member opposes it.
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Consensus
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CONSIDERATION
C O U R A G E
Compete
Compromise
Avoid Accommodate
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• Maturity
– Balance the courage and consideraHon
• Integrity – Know what a “win” is
• Abundance Mentality
– Believe that there are plenty of “wins” out there!
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• Leader or expert decides • Loudest voice • Ask individual people and decide • Ask team and decide • Majority vote • Unanimous • Delegate
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© 2012 All Rights Reserved
© 2012 All Rights Reserved
• All parHcipate…no one dominates • Have an abundance mentality
• Seek first to understand, then to be understood • Don’t just “give in” to avoid disagreements
• Avoid “Thumbs up/down” or bargaining
Generate
Organize
Decide
Act
Photo: Wikipedia.com
Generate
Organize
Decide
Act
© 2012 All Rights Reserved
“It sounds like we are making progress. Let’s check that out with a quick straw poll to see how close we are to a consensus. We’ll go
around the table to understand any reservaHons you may have. Who’d like to go first?”
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“Let’s see if everyone can either agree with or agree to support the most popular alternaHve.
Let’s start with Sally (because she looks recepHve to start!) and go around the room.”
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• Public or Private Poll • Live with the decision? • What are your reservaHons?
• On a scale of 1‐10 • 5 “L” Straw Poll
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Loathe Lament Live Like Love
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Loathe Lament Live Like Love
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1. Set the tone for collaboraLon
2. Ask everyone to parLcipate, especially at the beginning
3. Test the apparent decision with a straw poll
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© 2012 All Rights Reserved
• Check out our learning resources available – www.ExtraordinaryTeam.com
• Connect on Linked In, TwiSer, Facebook • Watch how to videos
– www.YouTube.com/user/QPCinc
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• FacilitaHon, Team & PresentaHon Skills Training • High Stakes MeeHng FacilitaHon®
• MainStage ConversaHons™
• Team ConsulHng & Coaching
www.ExtraordinaryTeam.com
© 2012 All Rights Reserved
A Team Leader’s Toolkit for Handling Difficult People
December 20, 2012
www.ExtraordinaryTeam.com
© 2011 All Rights Reserved High Stakes Meeting Facilitation Team & Facilitator Training Conversational Keynotes, Breakouts and Panels Specializing in
Kristin J. Arnold, MBA, CMC, CPF, CSP © 2012 All Rights Reserved
Tel: 480.502.2100 or 800.589.4733
Fax: 480.502.2102 or 888.884.9132
Email: [email protected]
President, QPC Inc. – The Extraordinary Team
11890 E Juan Tabo Road, ScoSsdale, AZ 85255
www.ExtraordinaryTeam.com
