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BENCH BODY Monday, October 29, 12

Bench, Integrated Marketing and Communications Strategy

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This is an Integrated Marketing and Communications Strategy for the retail brand, Bench. The strategy is applicable for a year.

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BENCHBODY

Monday, October 29, 12

BENCHBODY

Monday, October 29, 12

Monday, October 29, 12

chapterone

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Overview of industry

AggregatesContact points

B.R.S.

OVERVIEW

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identitybench

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Monday, October 29, 12

methodologyMonday, October 29, 12

employeesend consumers

mom

MARKETSMULTIPLE

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Monday, October 29, 12

processdecision-making

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processdecision-making

motivation

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processdecision-making

motivation

Try

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processdecision-making

motivation

Try

Like

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processdecision-making

motivation

Try

Like

PURCHASE

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aggregatesMonday, October 29, 12

aggregates

sluttay!

functionalhigh school

Current 1

emerging The other currentchosen

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CURRENTsluttay!

current 1

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GRAPHICSdemo

sluttay! current 1

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BC1

GRAPHICSdemo

sluttay! current 1

college

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BC1

GRAPHICSdemo

sluttay! current 1

18 – 21 Y/ocollege

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GRAPHICSPSYC

HO

sluttay! current 1

Monday, October 29, 12

Sexiness & style

Magazines, models,friends

GRAPHICSPSYC

HO

sluttay! current 1

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GRAPHICSPSYC

HO

sluttay! current 1

Monday, October 29, 12

Confidence boost

“PEOPLE JUDGE ME BY THE TYPE OF

UNDERWEAR I CHOOSE.”

“Eye-popping!”

GRAPHICSPSYC

HO

sluttay! current 1

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GRAPHICSPSYC

HO

sluttay! current 1

Monday, October 29, 12

Confidence boost

“PEOPLE JUDGE ME BY THE TYPE OF

UNDERWEAR I CHOOSE.”

GRAPHICSPSYC

HO

sluttay! current 1

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behavioralsluttay!

current 1

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behavioral

Sexy & stylish

P 350 – 500 per piece

sluttay! current 1

Monday, October 29, 12

CURRENTMonday, October 29, 12

CURRENT

top of mind “Bench s ads are awesome!”

sexiness and style

Likes the current ads for its sex appeal

“I don’t really care if Bench would change its image.”

“What matters is I still get my lingerie.”

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CURRENT 2The other current

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Current 2

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Current 2

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Years old

Current 2

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Years oldHS/college student

Current 2

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Years oldHS/college student

Current 2

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Years oldHS/college student

Current 2

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practicality

Years oldHS/college student

Current 2

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practicality

Comfort

Years oldHS/college student

Current 2

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practicality

Comfort

function

Years oldHS/college student

Current 2

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practicality

Comfort style

function

Years oldHS/college student

Current 2

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practicality

Comfort style

function

Years oldHS/college student

Current 2

MOM

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practicality

Comfort style

function

Years oldHS/college student

Current 2

MOM

“Bra and undie shopping is a ritual thatall girlfriends go through together.”

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practicality

Comfort style

function

Years oldHS/college student

Current 2

MOM

“Bra and undie shopping is a ritual thatall girlfriends go through together.”

“I like feeling like I’m in my own skin.” – feels like themselves

Monday, October 29, 12

they can be more presentable and carry themselves better

practicality

Comfort style

function

Years oldHS/college student

Current 2

MOM

“Bra and undie shopping is a ritual thatall girlfriends go through together.”

“I like feeling like I’m in my own skin.” – feels like themselves

Monday, October 29, 12

they can be more presentable and carry themselves better

practicality

Comfort style

function

Years oldHS/college student

Current 2

MOM

“Bra and undie shopping is a ritual thatall girlfriends go through together.”

“I like feeling like I’m in my own skin.” – feels like themselves

idea of underwear as being “secret fun”

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“They can’t see it anyway.”

they can be more presentable and carry themselves better

practicality

Comfort style

function

Years oldHS/college student

Current 2

MOM

“Bra and undie shopping is a ritual thatall girlfriends go through together.”

“I like feeling like I’m in my own skin.” – feels like themselves

idea of underwear as being “secret fun”

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Buying behavior

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“I pick my underwear depending onmy mood for the day.”

Buying behavior

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“I pick my underwear depending onmy mood for the day.”

“I pick my underwear depending on what I wear. -------------

I don’t like it to be seen.”-------

Buying behavior

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Practical. Comfortable.

Functional.stylish .

“I pick my underwear depending onmy mood for the day.”

Buys

“I pick my underwear depending on what I wear. -------------

I don’t like it to be seen.”-------

Buying behavior

Monday, October 29, 12

Practical. Comfortable.

Functional.stylish .

“I pick my underwear depending onmy mood for the day.”

Buys

“I pick my underwear depending on what I wear. -------------

I don’t like it to be seen.”-------

Buying behavior

piece by piece, sets,

or in bulk

Monday, October 29, 12

Practical. Comfortable.

Functional.stylish .

“I pick my underwear depending onmy mood for the day.”

Buys

“I pick my underwear depending on what I wear. -------------

I don’t like it to be seen.”------- P400 - P700a piece.

Buying behavior

piece by piece, sets,

or in bulk

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Degrading.

“They’re trying too hard to make a sale, to the point that they use the bodies of their

endorsers.” DESPERATE.

Trashy &

“Tacky and scandalous ads” “I’d purchase more if they fixed their image.”

1-2x a year or when she sees something she likes – not often

lack of loyalty

Prices < Budget

Bench

!"#$

Can buy more

hate

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Competitivefunctional

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graphicsDEMO

functional

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graphicsDEMO

12 – 15 y/o

functional

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graphicsDEMO

12 – 15 y/oHigh School

functional

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graphicsDEMO

BC1

12 – 15 y/oHigh School

functional

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graphicspsyc

ho

functional

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graphicspsyc

ho

Style and fit

Moms, sisters, friends

Comfort

functional

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BEHAVIORALfunctional

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BEHAVIORAL

Buys own underwear

Function/SupportP 200 - 1000

functional

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competitiveMonday, October 29, 12

competitive

Top of Mind Purchased but

Affordableno repeat purchase

“Underwear ripsquickly”

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competitiveMonday, October 29, 12

competitive

Does not have the right fit and size

Last resort

“Too sensual, Does not like the ads

too FHM.”

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EMERGINGhigh school

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graphicsDEMO

high school

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graphicsDEMO

High School 12 – 15 y/o

BC1

high school

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graphicspsyc

ho

high school

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graphicspsyc

ho

Style and fit

high school

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graphicspsyc

ho

Style and fit

Moms & sisters

high school

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graphicspsyc

ho

Style and fit

Moms & sistersdifferent types of underwear

high school

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graphicspsyc

ho

Style and fit

Moms & sistersdifferent types of underwear

feeling of “FUN”high school

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BEHAVIORALhigh school

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BEHAVIORAL

Mom

high school

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BEHAVIORAL

Mom shopping buddy

high school

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BEHAVIORAL

Mom shopping buddywho pays for me

high school

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BEHAVIORAL

Mom shopping buddywho pays for me

Less than P 1,000

high school

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EMERGINGMonday, October 29, 12

EMERGING

Top of Mind Never purchasedAffordable & Style

No items foryounger people

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EMERGINGMonday, October 29, 12

Likes the Bench ads

“That’s hot!”

EMERGINGMonday, October 29, 12

aggregatechosenthe

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aggregatechosenthe

%#rr&'$ 2Monday, October 29, 12

Monday, October 29, 12

WHY IS this the most pr()$*b"&

aggregate?

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WHY IS this the most pr()$*b"&

aggregate?

loyalty

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WHY IS this the most pr()$*b"&

aggregate?

Market shareloyalty

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WHY IS this the most pr()$*b"&

aggregate?

Market shareloyalty

GOAL

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WHY IS this the most pr()$*b"&

aggregate?

Market shareloyalty

GOAL

Increase frequencyand size

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WHY IS this the most pr()$*b"&

aggregate?

Market shareloyalty

GOAL

Increase frequencyand size

how?

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WHY IS this the most pr()$*b"&

aggregate?

Market shareloyalty

GOAL

Increase frequencyand size

how?

By making them awareOf the new positioning

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contactsBrand

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1 My friends were right!

!$+",-&

Monday, October 29, 12

1 My friends were right!

!$+",-&

Monday, October 29, 12

1Monday, October 29, 12

1EXPERIENCE

My friends were right!

!$+",-&

Monday, October 29, 12

1MESSAGE SENT

It’s a good brand!

b#+ .$!

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1MESSAGE SENT

It’s a good brand!

b#+ .$!

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2Monday, October 29, 12

2q#*".$+Variety of

BUTTacky

EXPECTATION

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2Message sent:“bench body has quality underwear but with a tarnished image.”

EXPERIENCE

EMBARRASSED{!&'!#*" */!}

They have good productsBUT

:”(

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2BECAUSE OF

MESSAGE SENT

bench bodyq#*".$+ #'/&rw&*rtarnished image

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3Too sensual and

degrading for girls.

notUA&P

friendly

EXPECTATION

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3 Turned offnotUA&P

friendly

EXPERIENCE

Monday, October 29, 12

3Bench body is for

slutty girls

notUA&P

fr.&'/"+ MESSAGE SENT

Monday, October 29, 12

4Poor taste/low quality?

EXPECTATION

notUA&P

fr.&'/"+

Monday, October 29, 12

4Turn off EXPERIENCE

notUA&P

fr.&'/"+

Monday, October 29, 12

4“Bench body Ads look cheap, so maybe their products are cheap.”

MESSAGE SENT

notUA&P

fr.&'/"+

Monday, October 29, 12

5“They Have good quality so I think its practical.”

EXPECTATION

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5 “they fit well.”

EXPERIENCE

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5“buy more? haha”

MESSAGE SENT

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PRIO RITYGR ID

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Disgusters

Billboards

Print ads

Stores

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DelightersFriends &Stores

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Annoyances

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fr.""!

MOMMonday, October 29, 12

Disgusters DelightersAnnoyances Frills

BillboardsPrint adsStores

Mom

FriendsStores

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M a pM i n d

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functionAffordable

and

ESSENTIALS

BASICS

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functionPractical

but

QUALITY

CHEAP

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IMAGETrashy

and

DEGRADING

TACKY

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IMAGEStylish

for

MOOD

CUTEdesigns

every

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B.R.S.Monday, October 29, 12

B.R.S.BENCH is

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B.R.S.BENCH is

my slutty friend I don’t want to be seen with.

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chaptertwo

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objectives

strategybig idea

timeline

OVERVIEW

contact pts. and executions

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Monday, October 29, 12

OBJECTIVES

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OBJECTIVES

frequency

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OBJECTIVES

loyaltyfrequency

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OBJECTIVES

loyaltyfrequency

size

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Monday, October 29, 12

strategystrategy

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strategystrategy

C-*'0& (#r ./&'$.$+...

*'/ "&$ $-&1 2'(w!Monday, October 29, 12

bigMonday, October 29, 12

big

B& +(#.

Monday, October 29, 12

big

B& +(#.WEAREVER.

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big

B& +(#.WEAREVER. WHENEVER.

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proposed

contact pointschannels

and execution

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proposed

contact pointschannels

and execution

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Viralmarketing

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Monday, October 29, 12

Monday, October 29, 12

activation

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displayinteractive

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Printads

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Monday, October 29, 12

Monday, October 29, 12

Monday, October 29, 12

Monday, October 29, 12

Monday, October 29, 12

Monday, October 29, 12

billboards

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mondayMonday, October 29, 12

tuesdayMonday, October 29, 12

WEdnesdayMonday, October 29, 12

thursdayMonday, October 29, 12

FridayMonday, October 29, 12

Events

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Monday, October 29, 12

timeline

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timeline may

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timeline may

V.r*" 1*r2&$.'0

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Monday, October 29, 12

june july

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june july

3%$.v*$.('

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Monday, October 29, 12

Aug Sep

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Aug Sep

I'$&r*%$.v&D,p"*+

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Monday, October 29, 12

oct dec

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oct dec

Pr.'$ 3/!

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Monday, October 29, 12

jan mar

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jan mar

B.""b(*r/!

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for culminating activity

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apr

for culminating activity

Monday, October 29, 12

apr

Pr.'$ 3/!for culminating activity

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may

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may

C#"1.'*$.'03%$.v.$+

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endmay

C#"1.'*$.'03%$.v.$+

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Monday, October 29, 12

donealmost

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conclusion

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conclusionthank you

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BENCHBODY

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