This is an Integrated Marketing and Communications Strategy for the retail brand, Bench. The strategy is applicable for a year.
BENCHBODY
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BENCHBODY
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chapterone
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Overview of industry
AggregatesContact points
B.R.S.
OVERVIEW
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identitybench
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methodologyMonday, October 29, 12
employeesend consumers
mom
MARKETSMULTIPLE
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processdecision-making
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processdecision-making
motivation
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processdecision-making
motivation
Try
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processdecision-making
motivation
Try
Like
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processdecision-making
motivation
Try
Like
PURCHASE
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aggregatesMonday, October 29, 12
aggregates
sluttay!
functionalhigh school
Current 1
emerging The other currentchosen
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CURRENTsluttay!
current 1
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GRAPHICSdemo
sluttay! current 1
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BC1
GRAPHICSdemo
sluttay! current 1
college
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BC1
GRAPHICSdemo
sluttay! current 1
18 – 21 Y/ocollege
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GRAPHICSPSYC
HO
sluttay! current 1
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Sexiness & style
Magazines, models,friends
GRAPHICSPSYC
HO
sluttay! current 1
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GRAPHICSPSYC
HO
sluttay! current 1
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Confidence boost
“PEOPLE JUDGE ME BY THE TYPE OF
UNDERWEAR I CHOOSE.”
“Eye-popping!”
GRAPHICSPSYC
HO
sluttay! current 1
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GRAPHICSPSYC
HO
sluttay! current 1
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Confidence boost
“PEOPLE JUDGE ME BY THE TYPE OF
UNDERWEAR I CHOOSE.”
GRAPHICSPSYC
HO
sluttay! current 1
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behavioralsluttay!
current 1
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behavioral
Sexy & stylish
P 350 – 500 per piece
sluttay! current 1
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CURRENTMonday, October 29, 12
CURRENT
top of mind “Bench s ads are awesome!”
sexiness and style
Likes the current ads for its sex appeal
“I don’t really care if Bench would change its image.”
“What matters is I still get my lingerie.”
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CURRENT 2The other current
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Current 2
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Current 2
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Years old
Current 2
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Years oldHS/college student
Current 2
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Years oldHS/college student
Current 2
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Years oldHS/college student
Current 2
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practicality
Years oldHS/college student
Current 2
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practicality
Comfort
Years oldHS/college student
Current 2
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practicality
Comfort
function
Years oldHS/college student
Current 2
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practicality
Comfort style
function
Years oldHS/college student
Current 2
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practicality
Comfort style
function
Years oldHS/college student
Current 2
MOM
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practicality
Comfort style
function
Years oldHS/college student
Current 2
MOM
“Bra and undie shopping is a ritual thatall girlfriends go through together.”
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practicality
Comfort style
function
Years oldHS/college student
Current 2
MOM
“Bra and undie shopping is a ritual thatall girlfriends go through together.”
“I like feeling like I’m in my own skin.” – feels like themselves
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they can be more presentable and carry themselves better
practicality
Comfort style
function
Years oldHS/college student
Current 2
MOM
“Bra and undie shopping is a ritual thatall girlfriends go through together.”
“I like feeling like I’m in my own skin.” – feels like themselves
Monday, October 29, 12
they can be more presentable and carry themselves better
practicality
Comfort style
function
Years oldHS/college student
Current 2
MOM
“Bra and undie shopping is a ritual thatall girlfriends go through together.”
“I like feeling like I’m in my own skin.” – feels like themselves
idea of underwear as being “secret fun”
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“They can’t see it anyway.”
they can be more presentable and carry themselves better
practicality
Comfort style
function
Years oldHS/college student
Current 2
MOM
“Bra and undie shopping is a ritual thatall girlfriends go through together.”
“I like feeling like I’m in my own skin.” – feels like themselves
idea of underwear as being “secret fun”
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Buying behavior
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“I pick my underwear depending onmy mood for the day.”
Buying behavior
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“I pick my underwear depending onmy mood for the day.”
“I pick my underwear depending on what I wear. -------------
I don’t like it to be seen.”-------
Buying behavior
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Practical. Comfortable.
Functional.stylish .
“I pick my underwear depending onmy mood for the day.”
Buys
“I pick my underwear depending on what I wear. -------------
I don’t like it to be seen.”-------
Buying behavior
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Practical. Comfortable.
Functional.stylish .
“I pick my underwear depending onmy mood for the day.”
Buys
“I pick my underwear depending on what I wear. -------------
I don’t like it to be seen.”-------
Buying behavior
piece by piece, sets,
or in bulk
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Practical. Comfortable.
Functional.stylish .
“I pick my underwear depending onmy mood for the day.”
Buys
“I pick my underwear depending on what I wear. -------------
I don’t like it to be seen.”------- P400 - P700a piece.
Buying behavior
piece by piece, sets,
or in bulk
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Degrading.
“They’re trying too hard to make a sale, to the point that they use the bodies of their
endorsers.” DESPERATE.
Trashy &
“Tacky and scandalous ads” “I’d purchase more if they fixed their image.”
1-2x a year or when she sees something she likes – not often
lack of loyalty
Prices < Budget
Bench
!"#$
Can buy more
hate
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Competitivefunctional
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graphicsDEMO
functional
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graphicsDEMO
12 – 15 y/o
functional
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graphicsDEMO
12 – 15 y/oHigh School
functional
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graphicsDEMO
BC1
12 – 15 y/oHigh School
functional
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graphicspsyc
ho
functional
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graphicspsyc
ho
Style and fit
Moms, sisters, friends
Comfort
functional
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BEHAVIORALfunctional
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BEHAVIORAL
Buys own underwear
Function/SupportP 200 - 1000
functional
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competitiveMonday, October 29, 12
competitive
Top of Mind Purchased but
Affordableno repeat purchase
“Underwear ripsquickly”
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competitiveMonday, October 29, 12
competitive
Does not have the right fit and size
Last resort
“Too sensual, Does not like the ads
too FHM.”
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EMERGINGhigh school
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graphicsDEMO
high school
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graphicsDEMO
High School 12 – 15 y/o
BC1
high school
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graphicspsyc
ho
high school
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graphicspsyc
ho
Style and fit
high school
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graphicspsyc
ho
Style and fit
Moms & sisters
high school
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graphicspsyc
ho
Style and fit
Moms & sistersdifferent types of underwear
high school
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graphicspsyc
ho
Style and fit
Moms & sistersdifferent types of underwear
feeling of “FUN”high school
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BEHAVIORALhigh school
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BEHAVIORAL
Mom
high school
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BEHAVIORAL
Mom shopping buddy
high school
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BEHAVIORAL
Mom shopping buddywho pays for me
high school
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BEHAVIORAL
Mom shopping buddywho pays for me
Less than P 1,000
high school
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EMERGINGMonday, October 29, 12
EMERGING
Top of Mind Never purchasedAffordable & Style
No items foryounger people
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EMERGINGMonday, October 29, 12
Likes the Bench ads
“That’s hot!”
EMERGINGMonday, October 29, 12
aggregatechosenthe
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aggregatechosenthe
%#rr&'$ 2Monday, October 29, 12
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WHY IS this the most pr()$*b"&
aggregate?
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WHY IS this the most pr()$*b"&
aggregate?
loyalty
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WHY IS this the most pr()$*b"&
aggregate?
Market shareloyalty
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WHY IS this the most pr()$*b"&
aggregate?
Market shareloyalty
GOAL
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WHY IS this the most pr()$*b"&
aggregate?
Market shareloyalty
GOAL
Increase frequencyand size
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WHY IS this the most pr()$*b"&
aggregate?
Market shareloyalty
GOAL
Increase frequencyand size
how?
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WHY IS this the most pr()$*b"&
aggregate?
Market shareloyalty
GOAL
Increase frequencyand size
how?
By making them awareOf the new positioning
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contactsBrand
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1 My friends were right!
!$+",-&
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1 My friends were right!
!$+",-&
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1Monday, October 29, 12
1EXPERIENCE
My friends were right!
!$+",-&
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1MESSAGE SENT
It’s a good brand!
b#+ .$!
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1MESSAGE SENT
It’s a good brand!
b#+ .$!
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2Monday, October 29, 12
2q#*".$+Variety of
BUTTacky
EXPECTATION
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2Message sent:“bench body has quality underwear but with a tarnished image.”
EXPERIENCE
EMBARRASSED{!&'!#*" */!}
They have good productsBUT
:”(
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2BECAUSE OF
MESSAGE SENT
bench bodyq#*".$+ #'/&rw&*rtarnished image
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3Too sensual and
degrading for girls.
notUA&P
friendly
EXPECTATION
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3 Turned offnotUA&P
friendly
EXPERIENCE
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3Bench body is for
slutty girls
notUA&P
fr.&'/"+ MESSAGE SENT
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4Poor taste/low quality?
EXPECTATION
notUA&P
fr.&'/"+
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4Turn off EXPERIENCE
notUA&P
fr.&'/"+
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4“Bench body Ads look cheap, so maybe their products are cheap.”
MESSAGE SENT
notUA&P
fr.&'/"+
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5“They Have good quality so I think its practical.”
EXPECTATION
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5 “they fit well.”
EXPERIENCE
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5“buy more? haha”
MESSAGE SENT
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PRIO RITYGR ID
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Disgusters
Billboards
Print ads
Stores
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DelightersFriends &Stores
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Annoyances
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fr.""!
MOMMonday, October 29, 12
Disgusters DelightersAnnoyances Frills
BillboardsPrint adsStores
Mom
FriendsStores
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M a pM i n d
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functionAffordable
and
ESSENTIALS
BASICS
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functionPractical
but
QUALITY
CHEAP
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IMAGETrashy
and
DEGRADING
TACKY
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IMAGEStylish
for
MOOD
CUTEdesigns
every
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B.R.S.Monday, October 29, 12
B.R.S.BENCH is
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B.R.S.BENCH is
my slutty friend I don’t want to be seen with.
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chaptertwo
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objectives
strategybig idea
timeline
OVERVIEW
contact pts. and executions
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OBJECTIVES
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OBJECTIVES
frequency
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OBJECTIVES
loyaltyfrequency
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OBJECTIVES
loyaltyfrequency
size
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Monday, October 29, 12
strategystrategy
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strategystrategy
C-*'0& (#r ./&'$.$+...
*'/ "&$ $-&1 2'(w!Monday, October 29, 12
bigMonday, October 29, 12
big
B& +(#.
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big
B& +(#.WEAREVER.
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big
B& +(#.WEAREVER. WHENEVER.
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proposed
contact pointschannels
and execution
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proposed
contact pointschannels
and execution
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Viralmarketing
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activation
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displayinteractive
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Printads
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billboards
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mondayMonday, October 29, 12
tuesdayMonday, October 29, 12
WEdnesdayMonday, October 29, 12
thursdayMonday, October 29, 12
FridayMonday, October 29, 12
Events
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timeline
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timeline may
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timeline may
V.r*" 1*r2&$.'0
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june july
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june july
3%$.v*$.('
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Aug Sep
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Aug Sep
I'$&r*%$.v&D,p"*+
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oct dec
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oct dec
Pr.'$ 3/!
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jan mar
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jan mar
B.""b(*r/!
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for culminating activity
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apr
for culminating activity
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apr
Pr.'$ 3/!for culminating activity
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may
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may
C#"1.'*$.'03%$.v.$+
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endmay
C#"1.'*$.'03%$.v.$+
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donealmost
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conclusion
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conclusionthank you
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BENCHBODY
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