E-CommerceIt wouldn’t be an understatement to say that everything you need is now available online. The current generation, already addicted to internet and Netflix, does not need to leave its residence even to buy the most inconspicuous things. It’s all there on the World Wide Web for you to peruse, browse and nowadays even try and return. The world may be gung ho about the market leaders in this area but the ones who started it gave birth to a whole new revolutionized system of shopping. This revolutionary idea has been coined Electronic Commerce or E-Commerce. A brief definition of this concept would be - “A type of business model, or segment of a larger business model, that enables a firm or individual to conduct business over an electronic network, typically the internet.” Everything from a designer outfit to a pair of scissors is now available at the click of a few buttons.

The idea picked up real momentum in 1995 when Jeff Bezos launched Amazon.com. This website is still one of the top-bosses when it comes to online shopping. It started as an online bookstore, but soon expanded, selling DVDs, VHSs, CDs, video and MP3 downloads/streaming, software, video games, electronics, apparel, furniture, food, toys, and jewelry. The company also produces consumer electronics most popular of which is The Amazon Kindle e-book readers. Another platform launched in 1995 was eBay, which was commenced by Pierre Omidyar as Auction Web. EBay provides consumer-to-consumer and business-to-consumer services online but is also stands out because the retailing style is an online auction.In 1999, the Alibaba Group Holding Limited was established as a Chinese e-commerce company that provides consumer-to-consumer, business-to-consumer and business-to-business sales services via web portals. The year 2000 saw the period of Internet Boom where the stock markets in industrialized nations saw their equity value rise rapidly from growth in the Internet sector and related fields. The period was marked by the establishment (and, in many cases, spectacular failure) of several new Internet-based companies frequently referred to as dot-coms. Companies could cause their stock prices to increase by simply adding an "e-" prefix to their name or a ".com" to the end.

As of 2013, Amazon, Alibaba and eBay have revenue of US$ 74.45 billion, CN¥52.50 billion and US$16.05 billion respectively. Raking in money, it is clear to see that e-commerce is the future of shopping. Leaving behind the unpredictable climate, unbelievably long queues and bare physical effort, online shopping has given birth to a whole new era of convenience bordering on laziness.

The problem here is that with it being so easy to set up an e-commerce website, there are hordes of them available now. Additional to global market, each nation has its own bestsellers as well. In some cases like etsy.com, a creative idea comes to fruition and paves way for artists to make their work not only appreciated but also sell to appraisers all over the world. In some cases, they fail miserably in providing any kind of service even resembling the top-notch quality already available. Some reasons for their failure are-

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DELIVERY AND TRACKING- While websites like Amazon promise one day deliveries, if you're delivering facilities are not up to par; the customers are naturally going to go to other sellers. Services like tracking order in real time are also available now.

SHIPPING CHARGES- It will be difficult for small retailers to give high discounts on shipping charges while shipping on a globally. Companies usually charge the entire amount in shipping to make ends meet. Resulting high prices deter consumers from placing high value orders thus frequency of online transactions go down. PAYMENT FRAUD- When talking about global shopping, the payment is usually before the delivery of the object. No website gives cash-on-delivery while shipping to another country. So there is always the risk of payment made via debit or credit card and the object remaining undelivered.

PERISHABLE ITEMS- Food items like groceries will never be a good idea for selling online since they always run a risk of going bad or stale before reaching the consumer. Moreover, the consumer may always feel the need to examine these products before buying them, which it is impossible to do online.

AFTER DELIVERY SERVICES- Once the transaction is completed, it is likely that the selling website or the person selling contacted through the website, may not redress the buyer’s grievances.

CrossProf provides a variety of services to its members, one of these is the assistance required in the starting up of an online selling website. Though it may not seem so; the process of beginning a whole business e-commerce venture does require some level of legal assistance. The name, domain and the listing of such companies needs the assistance of a professional. We provide the required expertise in this area as well. Since the members and their qualifications are verified by us, they are skilled as well as trustworthy individuals.

All contents © 2015 Effectus Solutions Pvt Ltd (CrossProf.com). All rights reserved.