AUTOMATE PROSPECTIVE STUDENT ENGAGEMENT:

ADVANTAGES OF A MOBILE CRM SOFTWARE

Fostering student achievement in higher education and post-graduation

has never been more crucial than in today’s academic climate. The

prospective student base is much extensive and more diverse than ever

before. As an obvious upshot, many colleges and universities are

reconsidering their entire curriculum to meet a variety of student

requirements.

It’s not so difficult to identify the student’s pulse. Now we are living in a

world of apps. People, especially the young generation, keep

downloading apps to fit every need in their lives- shopping, navigation,

news, social and of course, utilities.

The Basic Factors behind Engaging Prospective Students

Student engagement is related to a vast range of outcomes and most of

the students are looking for institutions that offer new experiences,

fostering achievement and approving new technologies. Implementation

of mobile technology for student engagement has hit the roof of higher

education sector.

As students are now used to Facebook, Twitter, and Whatsapp, most of

them expect betterconnectivity within the campus.

They prefer online access to any kind of information, be it application

status, syllabus, specialized programs, college calendar or fee structure.

The efficiency in admission process plays a crucial role behind

prospective student engagement. Since it is the first step to get into the

institution, the entire admission process carries half of the impression in

front of the students.

Integrating CRM Software in Campus Infrastructure

What could possibly be a role of CRM in education sector? As we know,

CRM stands for Customer Relationship Management. But when it comes

to higher education, ‘Customer’ is often replaced with ‘Constituent’ for

the better understanding of the role of CRM.

Education CRM software can be cohesive for the college and

universities, as it incorporates all administrative systems in a single

mobile application.

A CRM software helps in automating and managing communications for

everyone in the institution, including current and prospective students,

alumni, faculty members and non-teaching members.

It facilitates the users to personalize and customize both the message

and the network they used to convey the information to their constituent.

An education CRM can help manage entire admission process with

accuracy and reduced length of admission cycle.

More Engaged Students Entail Better Learning Outcomes

Learning and the process of enhancing your own individual knowledge

base can be interesting with a mobile app. We need students

everywhere to be truly motivated and be almost addicted to learning new

things each and every day.

Students have frequent queries regarding everything, be it admission

process, exams, class timetable, syllabus or information about sports

clubs. An education CRM can integrate the option of live chat with the

application, so that both the current and prospective students can get

the desired information whenever they want.

It provides a unanimous platform to collaborate and bridge the gap

between the authority and students.

It empower the entire student support system by automating the

execution of student plan and institute curriculum.

A smart campus is altogether a motivating factor for a student. It plays

a vital role in confirming complete student engagement and a great

learning outcome.

Conclusion:-

As educational sector continues to evolve, it is imperative for the

university and college administrators to keep an eye on how students’

requirements are changing as well. The ability to adopt new technology

will make the institution more preferable for the students. Say bye-bye to

old noticeboard and long lines in front of students’ enquiry counter; it’s

time to ensure maximum connectivity and minimum wastage of time.

Kapture CRM for education provides a complete platform to enhance

student experience and simplify the administrative tasks.

Experience Kapture Demo for better understanding of the education

CRM. For any information call +91-7899887755 or send mail

atsales@kapturecrm.com.

Reference: http://www.kapturecrm.com/blog/