Welingkar’s Distance Learning Division

CHAPTER-18

CO-ORDINATION

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Introduction

• Co-ordination is the process which ensures smooth interplay of the functions of management. Common objectives are achieved without much wastage of time, efforts and money with the help of co-ordination.

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Welingkar’s Distance Learning Division

Definition

• Co-ordination is balancing and keeping the teams together by ensuring a suitable allocation of working activities to the various members and seeing that these are performed with due harmony among the members themselves.

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Features or Characteristics

• Not separate functions of management.• Managerial responsibility• Provides unity of action• Co-ordination is necessary to all levels of

organization• Relevant of group efforts.• Continuous and dynamic process• System concept

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Need and importance of co-ordination

• Unity in diversity• Term work or unity of directions• Functional differentiation• Specialization• Reconciliation of goals• Large number of employees• Congruity of flows or congruent flows• Empire building• Differential and integration

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Techniques of Control

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Principles of Co-ordination

Personal contact

Continuity

Self coordination

Effective supervision

Simplified organization

Effectives communication

Reciprocal relationship

DynamismEarly Start

Clear cut objectives

Clear definition of authority and

responsibilityEffective

leadership

Welingkar’s Distance Learning Division

Techniques of Co-ordination

• Clearly Defined Objectives

• Effectives chain of command

• Coordination through group meetings

• Harmonious policies and procedures

• Effective communicationWe Learn – A Continuous Learning Forum

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Techniques of Co-ordination

• Sound organizational structure• Coordination through a liaison officer• Co-operation• Self coordination• Coordination by leadership• Incentives

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Types of coordination

• Internal coordination• Vertical coordination• Horizontal coordination

• External coordination

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Internal coordination

• It is the establishment of relationship of the managers, executives, divisions, subdivisions, and other workers.

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Internal coordination

Vertical coordination: Superior coordinates his work with his sub coordinates and vice versa. Sales manager coordinates his work with the activities of the sales supervisor.

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Internal coordination

Horizontal coordination: Horizontal Coordination refers between the persons of the same status. Coordination between the departmental heads, supervisors, co-workers

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External coordination

• It is the establishment of relationship of the managers, executives, divisions, subdivisions, and other workers.

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External coordinationDifferent

Market agencies industrialorganization

General public

Competitor Different Financial institution institution

Technologies AgenciesDifferentcommercial

Technological Customers government organizationsorganization agencies

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Problems of Co-ordination

In practice coordination faces certain problems listed below.• Natural hindrance• Lack of administrative talent• lack of techniques of coordination• Ideas and objectives• Misunderstanding

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Steps of effective Co-ordination

• proper delegation of authority and responsibility • Whole or entire activates of the organization

should be divided department –wise or section-wise according to the organization

• Preparing and adherence to rigid rules and regulations, procedures, policies, etc.

• Establishment of an effective communication system

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Steps of effective Co-ordination

• Establishment of employees grievances cell.• There should be a proper system for reporting.• Skilled workers are to be rewarded adequately.• The management should induce the employees

to take active part in meeting, committees, encourage the employees to have friendly relationship with others.

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Steps of effective Co-ordination

• The management should encourage the employees to have friendly relationship with others.

• Managers should have opportunities to get training to get training in the area of leadership, coordination, planning staffing and the like.

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Co-ordination and Co-operation

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Co-ordination Co-operation

It is the function of management. It is not a function of management.

Coordination is an orderly arrangement of group efforts.

Cooperation is willingness to work with others or help others

The early success of an organization depends upon the degree of co-ordination.

Co-ordination is the basis for co-ordination.

Co-ordination is obtained officially. Co-ordination is a voluntary service.

There is a direct link between the achievement of objectives and co-ordination.

There is no such direct connection between co-operation and the achievement of objectives.