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Organization, understanding, presentation, decision
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Analysis MethodsOrganization, understanding, presentation, decision
Pierre Memheld - IAFIE 2013
The Plastic Cube Market
Rubikscube ™
Case
“Cube de Luxe” is willing to change its position on the
emerging markets for their turnover potential;
“Cube de Luxe” is heavily investing on R&D to keep his
innovation and quality leadership;
“Cube de Luxe” has also to adapt its offers in front of
the usage evolutions on the Cube market;
Objective: using various methods, analyze the
above issues in order to help “Cube de Luxe” to
anticipate and take decision in front of its
competitors.
Pierre Memheld - IAFIE 2013
Issues to analyze
“Pudong Cube” has announced the construction of a
new production chain;
“Indian Cube” creates a partnership with Cubes’n
Shops (UK) to distribute its cubes in Europe and USA;
“Klein Cube” and “Matrix Cube” creates a common
production platform and should lower their price by 40%;
“Cubos da Brazil” acquires the “Nihon Cube” (JP)
patents, technological leader but commercial outsider.
Identified threats: competition on prices with “Klein
Cube” / “Matric Cube” and Pudong Cube.
Pierre Memheld - IAFIE 2013
« La plus grande erreur de l’esprit est de croire en quelque chose car quelqu’un veut qu’il en soit ainsi » Louis Pasteur
Analysis Process
Pierre Memheld - IAFIE 2013
Cycle
Pierre Memheld - IAFIE 2013
Customer
Needs
Planning
Collection
Exploitation
Analysis
Production
Objective
Pierre Memheld - IAFIE 2013
Analysis
Needs
Sources
Collection
New
Information
Competitor
New
Needs
Customers
Issues
Actionable
Analysis
Phasis
Market
Objectives
Context Means
Competitors
Environment
Constraints
Analysis
PlansReturn
On Exp.
Analysis
Decision
Decision Concepts Scenarii Synthesis ExecutionPierre Memheld - IAFIE 2013
Method
Pierre Memheld - IAFIE 2013
Decision
Context
Environment
Competitors
Conception
Text Mining
Mapping
Social Networks
Distribution
Benchmarking
Tendancies Analysis
PEST-EL
Experts, Patents
Organizational
Behaviour
Value Chain
Financial Analysis
SWOT
Brainstorming
War Games
Risks Mitigation
Sectorial Models
Scenarii Analysis
Strategic Planning
ACH
Decision Profiles
« Savoir pour prévoir, prévoir pour pouvoir » Auguste Comte
Implementation
Pierre Memheld - IAFIE 2013
Context: Text Mining
Pierre Memheld - IAFIE 2013
Context: Text Mining
Who are the key competitors of “Cube de Luxe”
By analyzing press releases and articles we have
been able to see that “Matrix Cube” and “Klein
Cube” was investing on R&D while “Cubos da
Brazil” was financing its development by loans.
Pierre Memheld - IAFIE 2013
Context: Mapping
Pierre Memheld - IAFIE 2013
Context: Mapping
What are the key competitors’ market’s shares,
evolutions and strategic moves?
We identified two opposite strategic moves,
emerging markets’ players towards Europe and
South America, and European/USA’s players
towards emerging markets.
Pierre Memheld - IAFIE 2013
Context: Social Network
Pierre Memheld - IAFIE 2013
Context: Social Networks
Who are the key decision makers, and
researchers, of the competitors?
We have been able to identify three different
researchers groups for the cube technology,
linked between them by the R&D executives of
companies and public research centers.
Pierre Memheld - IAFIE 2013
Context: Geographical Analysis
Pierre Memheld - IAFIE 2013
Context: Geographical Analysis
How are organized manufacturing and
distribution of “Pudong Cube”
This approach has allowed us to understand that
Pudong was dependent of several
distribution/retail networks and was not
targeting primarily the European market.
Pierre Memheld - IAFIE 2013
Environment: Benchmarking
Pierre Memheld - IAFIE 2013
Environment: Benchmarking
How to compare different competitors with
common criteria/keys?
It’s possible to have a synthetic view of each
company and compare them from a commercial
or innovation focus: “Cubos da Brazil”.
Pierre Memheld - IAFIE 2013
Environment: Time Lines
Pierre Memheld - IAFIE 2013
Environment: Time Lines
Is it possible to visualize competitor’s moves on
a five years period?
It allowed us to visualize that competitors from
emerging countries were more agressive since
two years while american’s or german’s
maintened their position.
Pierre Memheld - IAFIE 2013
Environment: PEST-EL
Pierre Memheld - IAFIE 2013
Environment: PEST-EL
Is it possible to anticipate trends and
consumption potentials?
If “emerging” markets have a better growth
potential, their buying power is still lower than in
Europe, so as of today the europeans markets
remain interesting with high buying powers.
Pierre Memheld - IAFIE 2013
Environment: Experts, Patents, …
Pierre Memheld - IAFIE 2013
Environment: Experts, Patents, …
What are the research axis of the competitors?
Some competitors create partnerships to
produce parts in common or even develop a
specific price’s strategy as the “Cube de Luxe”’s
sales network reported in the USA.
Pierre Memheld - IAFIE 2013
Competitors: Organizational Behaviors
Pierre Memheld - IAFIE 2013
Competitors: Organizational Behaviors
What is the internal decision process of each
competitor?
It has been possible to identify the export
manager of “Indian Cube” as the key person of
the partnership with “Cubes’n Shops”, due to his
family ties in England within the indian diaspora.
Pierre Memheld - IAFIE 2013
Competitors: Value Chain
Pierre Memheld - IAFIE 2013
Competitors: Value Chain
How the competitors are organized to lower the
sale’s prices?
In this case, competitors from emerging
countries don’t support some social and fiscal
costs which is for them a clear competitive
advantage.
But in our case the best sale’s price was not
offered by such a competitor.
Pierre Memheld - IAFIE 2013
Competitors: Financial Analysis
Pierre Memheld - IAFIE 2013
Competitors: Financial Analysis
What are the investments capacities of each
competitor?
We have been able to identify the group of banks
which was funding the “Matrix Cube”’s
commercial network expansion.
Pierre Memheld - IAFIE 2013
Competitors: SWOT
Pierre Memheld - IAFIE 2013
Competitors: SWOT
What are the SWOT’s of competitors?
This global view has permitted to have a fast
comparison of each player strategy, including
“Cube de Luxe”, in order to position the
company.
Pierre Memheld - IAFIE 2013
Conception: « Brainstorming »
Pierre Memheld - IAFIE 2013
Conception: « Brainstorming »
How to position “Cube de Luxe” in front of his
competitors?
“Cube de Luxe” has been able to anticipate and
react to the main evolutions of its market, which
were not the ones the company was thinking
about.
Pierre Memheld - IAFIE 2013
Conception: Risks’ Mitigation
Pierre Memheld - IAFIE 2013
Conception: Risks’ Mitigation
Where to invest and with which economic and
security risks?
This approach has permitted to conduct due
diligence with future potential partners of “Cube
de Luxe” as some were connected with local
organized crime organizations for money
laundering.
Pierre Memheld - IAFIE 2013
Conception: Sectorial Models
Indicators
Means
Action Modes
Decision
Objectives
Markets
Sector Cubes
New
Partnerships
Distribution
Network Choice
Benchmark
Business Lawyers
Products
New
Factory
Investments
Banks Loans
Sales Network
Imports
Logistic
Contracts
Existing
Products Change
New
Innovation
Patents
External R&D
Existing
Services
Marketing
Research
Pierre Memheld - IAFIE 2013
Conception: Sectorial Models
Pierre Memheld - IAFIE 2013
What are the strategic options competitors can
adopt in order to develop their market shares?
It appeared that due to their commercial
organization, “Pudong Cube” and “Indian Cube”
were obliged to be distributed by networks
where their competitors are already present.
Conception: War Games
Pierre Memheld - IAFIE 2013
Conception: War Games
How my competitors are going to react to my
own decisions?
War Games have permitted to refine the future
“Cube de Luxe” strategies based on collected
information/intelligence in order to gain
advantage on competitors in selected markets.
Pierre Memheld - IAFIE 2013
Decision: « Analysis of Competing Hypotheses »
Pierre Memheld - IAFIE 2013
Decision: « Analysis of Competing Hypotheses »
How to asses options a competitor will choose?
ACH gave us the ability to see the more
“threatening” competitors where not the ones
from emerging countries but “Matrix Cube” and
“Klein Cube” due to their commercial offensives
on commercial services.
Pierre Memheld - IAFIE 2013
Decision: Decision Profiles
Pierre Memheld - IAFIE 2013
Decision: Decision Profiles
How the Indian minister of trade take his
decisions?
“Cube de Luxe”, in coordination with “Klein
Cube”, has conducted a negotiation with India to
lower the import taxes as “Indian Cube” has an
advantage when importing in Europe.
Pierre Memheld - IAFIE 2013
Decision: Scenarii Analysis
Pierre Memheld - IAFIE 2013
Decision: Scenarii Analysis
Which decision to take for an investment or a
market entry?
“Cube de Luxe” has taken the decision to
concentrate its efforts on mature markets then to
invest in manufacturing facilities based in
emerging countries.
Pierre Memheld - IAFIE 2013
Decision: Strategic Planning
Pierre Memheld - IAFIE 2013
Decision: Strategic Planning
How to visualize, in terms of “space” and “time”,
a strategy?
“Cube de Luxe has built its own “strategic
dashboard” to follow the implementation of its
strategy, including its competitors’ moves.
Pierre Memheld - IAFIE 2013
« La connaissance est un moyen de survivre en comprenant » Michel Foucault
Constraints & Limits
Pierre Memheld - IAFIE 2013
De l’information à la décision
Decisions Informations
Pierre Memheld - IAFIE 2013
From information to decision
“Cube de Luxe” must take strategic and
commercial decisions …
… while the time necessary to collect and
analyzed the information required to do so is
longer than the “market time” or financial and
commercial imperatives.
Pierre Memheld - IAFIE 2013
Known limits and solutions
Pierre Memheld - IAFIE 2013
Limits Solutions
Methods
Expertise
Analysis Means
Monitori,g
Process
Biases
Information Overload
Availability
Known limits and solutions
Analysis mistakes of this case despite mastered
methods:
- Needs expression
- Analysis biases
- Customer focus
- …
Pierre Memheld - IAFIE 2013
« La connaissance c’est l’expérience, tout le reste n’est que de l’information » A. Einstein
Conclusion
Pierre Memheld - IAFIE 2013
Which method to use and when?
Pierre Memheld - IAFIE 2013
Which method to use and when?
Can we use all or one method for every
case/situation?
Can we adapt an analysis method to be used out
of its original context creation?
Shall we create “new” analysis methods for new
situations?
Methods are first of all a way of seeing … and a
reference to process an information and then
learn.
Pierre Memheld - IAFIE 2013
Which method to use and when?
Pierre Memheld - IAFIE 2013