83
!"#$%&'() + ,-./0 12%32442%56'478)89:2 ;)%8)2'$ <2#="$>26) ?/9@ 1 Welcome to www.verbesserungskata.de A systematic and practical approach for Strategy Deployment By Gerardo Aulinger with Mike Rother and Mark Rosenthal

A Practical Approach to Strategy Deployment

Embed Size (px)

DESCRIPTION

How to combine value stream mapping and the Improvement Kata to finally achieve strategy deployment.

Citation preview

Page 1: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 1

Welcome to www.verbesserungskata.de

A systematic and practical approach for Strategy Deployment

By Gerardo Aulinger with Mike Rother and Mark Rosenthal

Page 2: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

Introduction

2

!"#$%#&'$()**+',-.$"&/$0##'$-&12,'3$&0)+-$/-4&-#3.$5#61).*#'-$

7)4$89$.#&4/:$;'$/")4-<$-"#$)0=#(>?#$,/$!""#$%&'()*+&,-$@,:#:<$,'5,?,5+&1$64)(#//$,*64)?#*#'-$#A)4-/$B)42,'3$-)B&45$()**)'$

3)&1/C$&'5$&'$+6D&'5D5)B'$5,&1)3$-"&-$2##6/$0)-"$-"#$-)6$&'5$-"#$

)6#4&>)'&1$1#?#1/$,'7)4*#5$&0)+-$+'7)15,'3$4#&1,>#/:$

E)&1$F#61).*#'-*AB"#C<"D6E*

G"&-$G#H4#$%#&4','3*AF"G">*H#E*

Page 3: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

Introduction

3

I)$7&4$/)$3))5:$J+-$-"#$&664)&("$B#$-))2$-)$)6#4&>)'&1,K#$-",/$

()'(#6-$"&/$')-$0##'$?#4.$#A#(>?#:$

$

G#$-4,#5$-)$()6.$L&6&'#/#$()*6&',#/H$*&-+4#$M&/-#4'$&664)&("$DD$

(&11#5$.#%/()&0!)"($DD$.#-$0&/,($64,'(,61#/$)7$/2,11D0+,15,'3$&'5$04&,'$/(,#'(#$/+33#/-$-",/$/)4-$)7$0#'("*&42,'3$)4$()6.,'3$&664)&("$

B)'H-$B)42$7)4$-B)$4#&/)'/N$$@OC$;-H/$1,2#$-#11,'3$&$0#3,''#4$&-"1#-#$

-)$()6.$&'5$4#61,(&-#$&'$#P6#4,#'(#5$&-"1#-#$&'5$@8C$!.6,(&1$

G#/-#4'$)43&',K&>)'&1$(+1-+4#$,/$5,A#4#'-$74)*$&'$M&/-#4'$)'#:$

Q)/",'$R&'4,$"&/$0##'$,'-#4#/>'3<$0+-$')-$?#4.$4#61,(&01#$"#4#:$

$

%,2#$&'.$&-"1#-#$)4$*+/,(,&'$B")H/$1#&4','3$'#B$/2,11/<$.)+$'##5$-)$

/-&4-$B"#4#$.)+$&4#<$64&(>(#$/)*#$/-4+(-+4#5$4)+>'#/$&'5<$&/$.)+4$

64)S(,#'(.$34)B/<$.)+$(&'$S'#D-+'#$&'5$5#?#1)6$.)+4$)B'$/-.1#:$

Page 4: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

Introduction

4

T)4-+'&-#1.<$&1*)/-$#?#4.$4#&5#4$)7$-",/$,/$&14#&5.$+/,'3$&$-))1$-"&-$

(&'$"#16$-"#*$/-&4-$64&(>(,'3$0#U#4$/-4&-#3.$5#61).*#'-$-)5&.N$$

T+-+4#$I-&-#$V&66,'3:$;'$-",/$I1,5#I"&4#$E#45$W+1,'3#4$-&2#/$.)+$

-"4)+3"$&'$#P&*61#$-)$(1#&41.$,11+/-4&-#$")B$7+-+4#D/-&-#$*&66,'3$

&'5$-"#$4)+>'#/$)7$-"#$;*64)?#*#'-$R&-&$XY)&(",'3$R&-&$()*#$

-)3#-"#4$-)$#A#(>?#1.$()''#(-$5&,1.$,*64)?#*#'-$B,-"$-"#$

/-4&-#3.$&'5$04#&2-"4)+3"$("&11#'3#/$)7$-"#$)43&',K&>)':$

$

Z)>(#$-"&-$E#45$4#7#4/$-)$1,2,"*3%2!2*&4!--()56$!"#$*&,'$6+46)/#$

)7$54&B,'3$&$(+44#'-$/-&-#$?&1+#$/-4#&*$*&6$,/$')-$-)$/##$64)01#*/$

)4$B&/-#/$7)4$[+,(2$4#/)1+>)'<$0+-$-)$64)?,5#$-"#$0&/,/$7)4$

5#/,3','3$&$7+-+4#$/-&-#:$\'(#$.)+$"&?#$&$7+-+4#D/-&-#$?&1+#$/-4#&*$

5#/,3'<$-"#'$B)42$-)B&45$,-$0.$&661.,'3$-"#$;*64)?#*#'-$R&-&$&-$

-"#$64)(#//#/$,'$-"&-$?&1+#$/-4#&*:$!"&-]/$3)&1D5,4#(-#5$B)42,'3<$

B",("$E#45$,11+/-4&-#/$B#11$,'$-",/$I1,5#I"&4#:$

Page 5: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

Introduction

5

$G#$()'>'+#$-)$#P6#4,*#'-$B,-"$-",/$&664)&("<$

$0+-$,-]/$>*#$-)$/"&4#$B"&-$B#]4#$1#&4','3:$!",/$

$I1,5#I"&4#$,/$5#-&,1#5$#')+3"$-)$0#$&$3+,5#$&'5$

$B#$,'?,-#$.)+$-)$+/#$,-$-)$=),'$,'$-"#$#P6#4,*#'>'3$

$&'5$5#?#1)6*#'-:$

$

R##6$,'$*,'5$.)+$(&'$5)B'1)&5$-",/$S1#$74)*$I1,5#I"&4#$^$64,'-$,-:$$

$

I-+5.$E#45H/$I1,5#I"&4#$&'5$.)+H11$0#$&*&K#5$&-$")B$1)3,(&1<$()'/,/-#'-$

&'5$6)B#47+1$-"#$()*0,'&>)'$)7$T+-+4#DI-&-#$V&66,'3$&'5$-"#$

;*64)?#*#'-$R&-&$(&'$0#$7)4$@S'&11.C$&(",#?,'3$/-4&-#3.$5#61).*#'-:$

*I&72*J")(2%*

Page 6: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 6

Let's Take a Look

E#45$W+1,'3#4$

Page 7: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 7

A Simplified Example: Gearbox Manufacturing

;)"#K*

L28%*I8M(&6&6'*

;538442>3=$* N442>3=$* ;(&##&6'*

OPOQ*

L28%*F%"8M(&6'*R8*#%"M244*&6*)(2*!"#$%&#'()*)*+*?8=52*4)%28>*=""#S*

L28%3"T*N442>3=$*

E#&40)P$_&1+#$I-4#&*$R4&>#=&U2:S*

Page 8: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

Meet the 5 Main Players in the Gearbox Value Stream Example

8

VL28%*F%"8M(V$\6#4&-)4/*

C*`)3#4*C**J24#"64&3=2*

W"%*)(2*#%"M244*VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

C*G,11,&*C*1&M2*X%24&:26)*

Page 9: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 9

I#',)4$*&'&3#4/<$,'(1+5,'3$Z&'(.]/$()&("X0)//$G,11,&*<$

"&?#$5#(,5#5$-"#$()*6&'.$'##5/$-)$,'(4#&/#$64)5+(-$

?&4,#-.$&'5$4#5+(#$-"#$>*#$-)$*##-$(+/-)*#4$'##5/:$

Background

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Page 10: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

These are the Kata Practice Roles It‘s fractal: The pattern repeats at each level

%#&4'#4$@)4$aV#'-##aC$N##=&24*)(2*P>#%"?2>26)*Y8)8*)"*24)83=&4(*86:*D"%7*)"D8%:*)(2*62T)*)8%'2)*M"6:&Z"69*[28%62%*M"6:5M)4*2T#2%&>26)4*D&)(*X<!N*86:*:2?2="#4*4"=5Z"64*)"*"34)8M=240*&6*:8&=$*:&8="'*D&)(*)(2*M"8M(9*B(2*=28%62%*&4*%24#"64&3=2*W"%*)(2*,-)*+9**

Y)&("$@)4$aV#'-)4aC*\645%24*)(2*=28%62%*&4*D"%7&6'*)"D8%:*)(2&%**)8%'2)*M"6:&Z"6*4M&26ZUM8==$*8MM"%:&6'*)"*)(2*P>#%"?2>26)*Y8)8*#8G2%69*!"6:5M)4*M"8M(&6'*M$M=24*:8&=$*54&6'*)(2*@*!"8M(&6'*Y8)8*]524Z"649*B(2*M"8M(^4*_"3*&4*)"*:2?2="#*)(2*=28%62%*3$*'5&:&6'*)(2*=28%62%*"6*P>#%"?2>26)*Y8)8*#%"M2:5%20*6")*)"*&>#%"?2*)(2*#%"M2449*B(2*M"8M(*&4*%24#"64&3=2*W"%*)(2*[28%62%^4*$"./01.9**

``````````*8'5$Y)&("*R6")*:&4M5442:*&6*)(&4*2T8>#=2S*X2%&":&M8==$*"342%?24*M"8M(&6'*M$M=24*32)D226*8*M"8M(*86:*=28%62%0*)"*(2=#*)(2*M"8M(*:2?2="#*)(2&%*M"8M(&6'*47&==49$

10

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

C*G,11,&*C*1&M2*X%24&:26)*

Y\WYQ$-)$Z&'(.$

Y\WYQ$-)$I-#?#$

Y\WYQ$-)$`)3#4$

Y\WYQ$-)$\6#4&-)4/$

%MW`ZM`$-)$G,11,&*$

%MW`ZM`$-)$Z&'(.$

%MW`ZM`$-)$I-#?#$

Page 11: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 11

b"&/#$\'#$ Planning. Consensus on direction and

specific focal points is developed. Goals and coaching topics are derived mathematically and in detail "top down" from the future-state value stream map.

This Approach to Strategy Deployment Takes Place in Two Phases

Execution. Once target conditions have been developed: Frequent PDCA cycles, coaching cycles and upward communication of current condition and lessons-learned begin. b

"&/#$!B)$

Page 12: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 12

The Steps We'll Go Through We'll focus in on a Gear Broaching process

OD$Y+44#'-$I-&-#$_&1+#$I-4#&*$V&6*8D$T+-+4#$I-&-#$_&1+#$I-4#&*$V&6$&6*)(2*:&%2MZ"6*"W*)(2*"%'86&a8Z"6b4*4)%8)2'&M*"3_2MZ?2*cD$I61,-$-"#$TI$_&1+#$I-4#&*$,'-)$%))6/$&6M=9*28M(*=""#b4*&6?26)"%$*c*=28:*Z>2*'"8=4**

%%%%%%%2*-3%4-5"%1-%#*%()+(7(+,!'&-"#8*%%%)*.),"%#%67%0--89%*

dD$F#?#1)6$-"#$Z#P-$!&43#-$Y)'5,>)'$>8)(2>8ZM8==$*W%">*)(2*?8=52C4)%28>******=""#*'"8=4*&'5$F#S'#$I6#(,S($;*64)?#*#'-$!"#*#/*eD$F#S'#$`)1#/$0.$!"#*#$R[28%62%0*!"8M(0*,6:*!"8M(S*fD$M/-&01,/"$-"#$I("#5+1#$7)4$Y)&(",'3$Y.(1#/*

b"&/#$\'#$

b"&/#$!B)$

gD$b4)(#//D%#?#1$bFYW$^$Y)&(",'3$Y.(1#/$J#3,'h$<8&=$*d*>"%2*W%2e526)=$*84*622:2:*$f9.C*!"8M(*5424*)(2*:)5"%;-#'()*+%<#1#%=/".>-*.$$f9,C*[28%62%*5424*)(2*?@;A%;B'0".%C"'-$,*R6")*M"?2%2:*(2%2S**f9/C*X2%&":&M*Q342%?8Z"6*"W*!"8M(&6'*!$M=24*3$*)(2*,6:*!"8M(*

$

iD$_&1+#$I-4#&*$Y)&(",'3$Y.(1#$<8&=$$*g9.C*N=4"*54&6'*)(2*:)5"%;-#'()*+%<#1#%=/".>-*.*

Page 13: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 13

N4*$"5*W"=="D*)(2*4)2#40*8:_54)>26)4*>8$*32*>8:2*&6*28%=&2%*4)2#4*3842:*"6*D(8)^4*32&6'*=28%62:*&6*=8)2%*4)2#49*h(8)*$"5*=28%6*&6*"62*4)2#*M86*&6i526M2*8*#%&"%*4)2#9*B(8)^4*6"%>8=9*

The steps are linear, but iterative

Page 14: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 14

b"&/#$\'#$

Phase I: PLANNING Consensus on Direction is Developed

Page 15: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

b"&/#$!B)$

gD$b4)(#//D%#?#1$bFYW$^$Y)&(",'3$Y.(1#/$J#3,'h$<8&=$*d*>"%2*W%2e526)=$*84*622:2:*$f9.C*!"8M(*5424*)(2*:)5"%;-#'()*+%<#1#%=/".>-*.$$f9,C*[28%62%*5424*)(2*?@;A%;B'0".%C"'-$,*R6")*M"?2%2:*(2%2S**f9/C*X2%&":&M*Q342%?8Z"6*"W*!"8M(&6'*!$M=24*3$*)(2*,6:*!"8M(*

$

iD$_&1+#$I-4#&*$Y)&(",'3$Y.(1#$<8&=$$*g9.C*N=4"*54&6'*)(2*:)5"%;-#'()*+%<#1#%=/".>-*.*

OD$Y+44#'-$I-&-#$_&1+#$I-4#&*$V&6*8D$T+-+4#$I-&-#$_&1+#$I-4#&*$V&6$&6*)(2*:&%2MZ"6*"W*)(2*"%'86&a8Z"6b4*4)%8)2'&M*"3_2MZ?2*cD$I61,-$-"#$TI$_&1+#$I-4#&*$,'-)$%))6/$&6M=9*28M(*=""#b4*&6?26)"%$*c*=28:*Z>2*'"8=4**

%%%%%%%2*-3%4-5"%1-%#*%()+(7(+,!'&-"#8*%%%)*.),"%#%67%0--89%*

dD$F#?#1)6$-"#$Z#P-$!&43#-$Y)'5,>)'$>8)(2>8ZM8==$*W%">*)(2*?8=52C4)%28>******=""#*'"8=4*&'5$F#S'#$I6#(,S($;*64)?#*#'-$!"#*#/*eD$F#S'#$`)1#/$0.$!"#*#$R[28%62%0*!"8M(0*,6:*!"8M(S*fD$M/-&01,/"$-"#$I("#5+1#$7)4$Y)&(",'3$Y.(1#/*

b"&/#$\'#$

15

In Phase 1, coaching topics and goals are derived mathematically and in detail "top down" from the future-state value stream map

Page 16: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

First the Value-Stream-level Coach and his or her Learners agree on the value stream goals

16

B8%'2)*=28:*Z>2*`*.@*<8$4*18=52*4)%28>*=""#*L28%*I8M(&6&6'* [""#*'"8=j**/*:8$4*"W*'28%*&6?26)"%$$

;)"#K*

L28%*I8M(&6&6'*

;538442>3=$* N442>3=$* ;(&##&6'*

OPOQ* E#&40)P$T+-+4#DI-&-#$_&1+#$I-4#&*$V&6$

9!)8:;%&<*!"=#>&?,2,"*3@2!2*&A!',*&@2"*!4&B!-&

E)&1$F#61).*#'-&

Page 17: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

B8%'2)*=28:*Z>2*`*.@*<8$4*18=52*4)%28>*=""#*L28%*I8M(&6&6'* [""#*'"8=j**/*:8$4*"W*'28%*&6?26)"%$$

;)"#K*

L28%*I8M(&6&6'*

;538442>3=$* N442>3=$* ;(&##&6'*

OPOQ*

17

;)2?20*8*4)%8)2'&M*"3_2MZ?2*&4*)"*&6M%2842*"5%*#%":5M)*?8%&2)$*86:*3%&6'*)(2*'28%3"T*?8=52*4)%28>b4*=28:*Z>2*:"D6*)"*.@*:8$49*B"*8M(&2?2*)(8)*D2*622:*$"5%*

&6?26)"%$*"W*>8M(&62:*'28%4*)"*'"*W%">*/-*:8$4*)"*/*:8$49*!86*$"5*#%"#"42*)"*>2*("D*)(2*#%"M24424*&6*$"5%*L28%*I8M(&6&6'*=""#*D"5=:*(8?2*)"*W56MZ"6*)"*8M(&2?2*)(8)k*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Nancy and Steve agree on a value stream goal of 15 Days Lead Time and a gear-machining loop goal of 3 Days of Gear Inventory

Page 18: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

B8%'2)*=28:*Z>2*`*.@*<8$4*18=52*4)%28>*=""#*L28%*I8M(&6&6'* [""#*'"8=j**/*:8$4*"W*'28%*&6?26)"%$$

;)"#K*

L28%*I8M(&6&6'*

;538442>3=$* N442>3=$* ;(&##&6'*

OPOQ*

18

lO"%*&==54)%8Z"6*#5%#"424*D2b%2*W"M54&6'*"6*"6=$*"62*#%"M244*&6*)(2*L28%*I8M(&6&6'*=""#9*B(2*P>#%"?2>26)*Y8)8*M86*32*8##=&2:*)"*86$*#%"M2449*

Nancy and Steve agree on a value stream goal of 15 Days Lead Time and a gear-machining loop goal of 3 Days of Gear Inventory

;)2?20*8*4)%8)2'&M*"3_2MZ?2*&4*)"*&6M%2842*"5%*#%":5M)*?8%&2)$*86:*3%&6'*)(2*'28%3"T*?8=52*4)%28>b4*=28:*Z>2*:"D6*)"*.@*:8$49*B"*8M(&2?2*)(8)*D2*622:*$"5%*

&6?26)"%$*"W*>8M(&62:*'28%4*)"*'"*W%">*/-*:8$4*)"*/*:8$49*!86*$"5*#%"#"42*)"*>2*("D*)(2*#%"M24424*&6*$"5%*L28%*I8M(&6&6'*=""#*D"5=:*(8?2*)"*W56MZ"6*)"*8M(&2?2*)(8)k*

B"*:"*)(8)*P*622:*)"*868=$a2*)(2*M5%%26)*M"6:&Z"6*"W*)(2*L28%*

F%"8M(&6'*#%"M244l0*4"*D2*M86*)(26*:2U62*8*#%"M244*)8%'2)*M"6:&Z"6*)"*

8'%22*"6*86:*4)%&?2*W"%9*

Page 19: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 19

F#?#1)6$-"#$Z#P-$!&43#-$Y)'5,>)'$

&'5$

F#S'#$I6#(,S($;*64)?#*#'-$!"#*#/*

9#$&$#"C()5&!2&2/*&D"#8*%%&E*7*'%

O"%*&==54)%8Z"6*#5%#"424*D2b%2*W"M54&6'*"6*"6=$*"62*#%"M244*&6*)(2*L28%*I8M(&6&6'*=""#9*

B(2*P>#%"?2>26)*Y8)8*M86*32*8##=&2:*)"*8==*#%"M2424*&6*8*?8=52*4)%28>9*

Page 20: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

After analyzing the process's current condition, Learner Steve, guided by Coach Nancy, develops a next target condition mathematically step-by-step

20

m*

n86M$0*)"*32*83=2*)"*"#2%8)2*D&)(*/*:8$4*"W*U6&4(2:*'28%*&6?26)"%$*86:*

(8?2*8*@-o*48W2)$*W8M)"%*D2b==*622:*)"*3%"8M(*2?2%$*(&'(C?"=5>2*'28%*#=54*4">2*4#2M&8=4*2?2%$*,*:8$49*B(2*

3%"8M(&6'*#%"M244b4*\X\P*86:*=")*4&a2*622:*)"*`*,*:8$49**

c$F&./$c9$F&./$

Page 21: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

21

B"*32'&60*D2*622:*)"*76"D*("D*>86$*#%":5M)*)$#24*D2*#=86*)"*(8?20*86:*D(&M(*8%2*(&'(C?"=5>2*>":2=4*86:*D(&M(*8%2*4#2M&8=49*

d9$!.6#/$c9$!.6#/$

After analyzing the process's current condition, Learner Steve, guided by Coach Nancy, develops a next target condition mathematically step-by-step

Page 22: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 22

Q5%*.@*4(&p4*#2%*D227*86:*)(2*("5%4*#2%*4(&p*8%26b)*

M(86'&6'9*

Oe$I",j/XB2$Oe$I",j/XB2$

After analyzing the process's current condition, Learner Steve, guided by Coach Nancy, develops a next target condition mathematically step-by-step

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Page 23: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

23

;"*&6*)(2*48>2*8>"56)*"W*Z>2*D2*622:*)"*3%"8M(*)(2*(&'(2%*?"=5>2*86:*(&'(2%*

?8%&2)$9*

O98<999$6(/X*)$ O8O<899$6(/X*)$

After analyzing the process's current condition, Learner Steve, guided by Coach Nancy, develops a next target condition mathematically step-by-step

Page 24: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

24

B(2*)")8=*?"=5>2*&4*,0-,-*3%"8M(2:*'28%4*#2%*4(&p9*

8<989$6(/X/",j$O<g99$6(/X/",j$

After analyzing the process's current condition, Learner Steve, guided by Coach Nancy, develops a next target condition mathematically step-by-step

Page 25: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

O9$I#($b1&''#5$Y.(1#$!,*#$b(X-$

Developing the target condition, three themes pop up: cycle time 10 seconds, unplanned downtime 15% & changeover time 14 minutes

25

B(2*>8)(2>8ZM8==$*:2%&?2:*)8%'2)*M"6:&Z"6*W"%*L28%*F%"8M(&6'*4("D4*)(8)*)"*'2)*)"*8*/C:8$*U6&4(2:*'28%*&6?26)"%$*D2*622:*)"*D"%7*"6*)(%22*84#2M)4*"W*)(2*L28%*F%"8M(&6'*#%"M244j*C*X=8662:*M$M=2*Z>2*

Page 26: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Oek$l'61&''#5$5)B'>*#$@kC$

26

B(2*>8)(2>8ZM8==$*:2%&?2:*)8%'2)*M"6:&Z"6*W"%*L28%*F%"8M(&6'*4("D4*)(8)*)"*'2)*)"*8*/C:8$*U6&4(2:*'28%*&6?26)"%$*D2*622:*)"*D"%7*"6*)(%22*84#2M)4*"W*)(2*L28%*F%"8M(&6'*#%"M244j*C*X=8662:*M$M=2*Z>2*C*H6#=8662:*:"D6Z>2*

O9$I#($b1&''#5$Y.(1#$!,*#$b(X-$

Developing the target condition, three themes pop up: cycle time 10 seconds, unplanned downtime 15% & changeover time 14 minutes

Page 27: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Od$V,'$Y"&'3#)?#4$>*#$

B(2*>8)(2>8ZM8==$*:2%&?2:*)8%'2)*M"6:&Z"6*W"%*L28%*F%"8M(&6'*4("D4*)(8)*)"*'2)*)"*8*/C:8$*U6&4(2:*'28%*&6?26)"%$*D2*622:*)"*D"%7*"6*)(%22*84#2M)4*"W*)(2*L28%*F%"8M(&6'*#%"M244j*C*X=8662:*M$M=2*Z>2*C*H6#=8662:*:"D6Z>2*C*!(86'2"?2%*Z>2*

Oek$l'61&''#5$5)B'>*#$@kC$

O9$I#($b1&''#5$Y.(1#$!,*#$b(X-$

27

Developing the target condition, three themes pop up: cycle time 10 seconds, unplanned downtime 15% & changeover time 14 minutes

Page 28: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

Od$V,'$Y"&'3#)?#4$>*#$

These 3 themes, or process improvements, are the equivalent of future-state „kaizen bursts“ on pages 77-80 in Learning to See

Oek$l'61&''#5$5)B'>*#$@kC$

O9$I#($b1&''#5$Y.(1#$!,*#$b(X-$

O%">*D"#$*)*+%1-%7""0*#8'2*fg*

28

Page 29: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Steve decides to begin by having his Learner Roger work on the changeover time, and the Improvement Kata pattern repeats

Od$V,'$!&43#-$>*#$7)4$("&'3#)?#4$

Oek$

O9$I#($

l'61&''#5$5)B'>*#$@kC$

b1&''#5$Y.(1#$!,*#$b(X-$

29 71"5"%

J"'2%0*8*4)%8)2'&M*"3_2MZ?2*&4*)"*&6M%2842*"5%*#%":5M)*?8%&2)$0*3%&6'*"5%*?8=52*4)%28>b4*=28:*Z>2*:"D6*)"*.@*:8$4*86:*"5%*&6?26)"%$*"W*>8M(&62:*'28%4*:"D6*)"*/*:8$49*P6*"%:2%*)"*8M(&2?2*)(&40*P*622:*$"5*)"*(2=#*54*3$*%2:5M&6'*F%"8M(*M(86'2"?2%*Z>2*)"*.m*>&69*

!86*$"5*#%"#"42*)"*>2*("D*)(2*M(86'2"?2%*#%"M24424*D"5=:*(8?2*)"*W56MZ"6*)"*8M(&2?2*)(8)k*

Page 30: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Od$V,'$!&43#-$>*#$7)4$("&'3#)?#4$

Oek$

O9$I#($

l'61&''#5$5)B'>*#$@kC$

b1&''#5$Y.(1#$!,*#$b(X-$

30

B"*:"*)(8)*U%4)*P*622:*)"*868=$a2*)(2*M5%%26)*M"6:&Z"6*"W*)(2*

M(86'2"?2%*#%"M2449*Pq==*>872*8*:2)8&=2:*#%"M244C4)2#*868=$4&4*86:*8p2%D8%:4*:2U62*8*.mC>&65)2*

#%"M244*)8%'2)*M"6:&Z"6*)"*8'%22*"6*86:*4)%&?2*W"%9**

Steve decides to begin by having his Learner Roger work on the changeover time, and the Improvement Kata pattern repeats

71"5"%

J"'2%0*8*4)%8)2'&M*"3_2MZ?2*&4*)"*&6M%2842*"5%*#%":5M)*?8%&2)$0*3%&6'*"5%*?8=52*4)%28>b4*=28:*Z>2*:"D6*)"*.@*:8$4*86:*"5%*&6?26)"%$*"W*>8M(&62:*'28%4*:"D6*)"*/*:8$49*P6*"%:2%*)"*8M(&2?2*)(&40*P*622:*$"5*)"*(2=#*54*3$*%2:5M&6'*F%"8M(*M(86'2"?2%*Z>2*)"*.m*>&69*

!86*$"5*#%"#"42*)"*>2*("D*)(2*M(86'2"?2%*#%"M24424*D"5=:*(8?2*)"*W56MZ"6*)"*8M(&2?2*)(8)k*

Page 31: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

N4*4""6*84*;)2?2*86:*P*(8?2*8'%22:*"6*8*#%"M244*)8%'2)*M"6:&Z"6*)(8)*:24M%&324*)(2*4)2#4*"W*)(2*:24&%2:*.mC>&65)2*M(86'2"?2%*#%"M2440*;)2?2*D&==*32*M"8M(&6'*>2*:8&=$*&6*

#5%45&6'*)(&4*'"8=9*

Od$V,'$!&43#-$>*#$7)4$("&'3#)?#4$

Oek$

O9$I#($

l'61&''#5$5)B'>*#$@kC$

b1&''#5$Y.(1#$!,*#$b(X-$

31

Steve decides to begin by having his Learner Roger work on the changeover time, and the Improvement Kata pattern repeats

71"5"%

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Page 32: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

Od$V,'$!&43#-$>*#$7)4$("&'3#)?#4$

Oek$

O9$I#($

l'61&''#5$5)B'>*#$@kC$

b1&''#5$Y.(1#$!,*#$b(X-$

32

Steve decides to begin by having his Learner Roger work on the changeover time, and the Improvement Kata pattern repeats

71"5"%

N4*4""6*84*;)2?2*86:*P*(8?2*8'%22:*"6*8*#%"M244*)8%'2)*M"6:&Z"6*)(8)*:24M%&324*)(2*4)2#4*"W*)(2*:24&%2:*.mC>&65)2*M(86'2"?2%*#%"M2440*;)2?2*D&==*32*M"8M(&6'*>2*:8&=$*&6*

#5%45&6'*)(&4*'"8=9*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Page 33: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

33

r&*J"'2%0*M86*$"5*4("D*>2*D(8)*$"5*=28%62:*W%">*$"5%*#%"M244C4)2#*

868=$4&4k*

Page 34: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 34

C-+"$%

r&*J"'2%0*M86*$"5*4("D*>2*D(8)*$"5*=28%62:*W%">*$"5%*#%"M244C4)2#*

868=$4&4k*

B(2*M5%%26)*M(86'2"?2%*#%"M244*M"64&4)4*"W*f*4)2#4*D(&M(*)872*

f,*>&65)249*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

Page 35: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 35

C-+"$%

B"*8M(&2?2*8*.m*>&65)2*M(86'2"?2%*Pq?2*:24M%&32:*8*#%"#"42:*)8%'2)*

M"6:&Z"6*"W*:24&%2:*4)2#4*86:*Z>249*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

Page 36: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 36

F#S'#$`)1#/$0.$!"#*#*

Page 37: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Steve May 10th

Pc/t Broaching 10 Sec. T.B.D. Steve Nancy

Downtime Broach 15% T.B.D. Steve Nancy

Changeover Max 14 Min Roger Steve Nancy June 10th

T.B.D.

T.B.D.

37

P*%2M"%:*)(2*&>#%"?2>26)*)(2>240*>2845%283=2*'"8=40*

8M(&2?2C3$*:8)24*86:*%24#"64&3&=&Z24*&6*8*B(2>2sJ"=24*>8)%&T*

*B(&4*&4*4"*D2*8==*76"D*D(8)*D2b%2*D"%7&6'*"6*86:*D($9*

Page 38: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Steve May 10th

Pc/t Broaching 10 Sec. T.B.D. Steve Nancy

Downtime Broach 15% T.B.D. Steve Nancy

Changeover Max 14 Min Roger Steve Nancy June 10th

T.B.D.

T.B.D.

38

P*%2M"%:*)(2*&>#%"?2>26)*)(2>240*>2845%283=2*'"8=40*

8M(&2?2C3$*:8)24*86:*%24#"64&3&=&Z24*&6*8*B(2>2sJ"=24*>8)%&T*

*B(&4*&4*4"*D2*8==*76"D*D(8)*D2b%2*D"%7&6'*"6*86:*D($9*

h&)(*)(&4*"?2%?&2D*D2*M86*M""%:&68)2*)(2*&>#%"?2>26)*8MZ?&Z24*8="6'*>$*26Z%2*

L28%3"T*?8=52*4)%28>0*M"%%24#"6:&6'*)"*)(2*'"8=*"W*.@C:8$*=28:*Z>29*

Page 39: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 39

M/-&01,/"$-"#$I("#5+1#$

7)4$Y)&(",'3$Y.(1#/*

Page 40: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

Steve has a weekly schedule of defined coaching-cycle appointments. Scheduled coaching cycles are done between 9:00 and 11:00 AM. Additional coaching cycles may be done as needed after that.

40

Steve May 10

No other meetings are scheduled between 9:00 and 11:00 AM

June10

m*`*!"8M(&6'*M$M=2*(8##262:*"6*Z>2*s*n*`*!"8M(&6'*M$M=2*:&:6b)*(8##26*

F/*%*&!"*&!''&#1&@2*7*G%&%8/*+,'*+&8#!8/()5&8:8'*%&

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Page 41: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Steve May 10 June10

m*`*!"8M(&6'*M$M=2*(8##262:*"6*Z>2*s*n*`*!"8M(&6'*M$M=2*:&:6b)*(8##26*

41

J"'2%*86:*P*D&==*>22)*:8&=$*W%">*tjm-*)"*.-j--*W"%*8*M"8M(&6'*M$M=20*#=54*8::&Z"68==$*84*622:2:9*B(2*M"8M(&6'CM$M=2*

4M(2:5=2*(2=#4*>2*>8&6)8&6*86*"?2%?&2D*"W*>$*M"8M(&6'9*

Page 42: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Steve May 10 June10

m*`*!"8M(&6'*M$M=2*(8##262:*"6*Z>2*s*n*`*!"8M(&6'*M$M=2*:&:6b)*(8##26*

42

J"'2%*86:*P*D&==*>22)*:8&=$*W%">*tjm-*)"*.-j--*W"%*8*M"8M(&6'*M$M=20*#=54*8::&Z"68==$*84*622:2:9*B(2*M"8M(&6'CM$M=2*

4M(2:5=2*(2=#4*>2*>8&6)8&6*86*"?2%?&2D*"W*>$*M"8M(&6'9*

P*76"D*8)*D(8)*Z>2*;)2?2*&4*M">&6'*)"*)(2*F%"8M(&6'*#%"M244*2?2%$*:8$*

86:*)(8)*(2b==*847*)(2*@*e524Z"640*4"*P*(8?2*)(2*=8)24)*W8M)4*c*:8)8*%28:$9**

Q5%*M"8M(&6'*M$M=24*8%2*?2%$*2u2MZ?29*P*%2M2&?2*45##"%)*86:*W22=*?8=52:9*

Page 43: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 43

Phase II: EXECUTION Daily PDCA and Coaching Cycles Begin

b"&/#$!B)$

Page 44: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 44

Now daily coaching cycles between Learner and Coach begin

OD$Y+44#'-$I-&-#$_&1+#$I-4#&*$V&6*8D$T+-+4#$I-&-#$_&1+#$I-4#&*$V&6$&6*)(2*:&%2MZ"6*"W*)(2*"%'86&a8Z"6b4*4)%8)2'&M*"3_2MZ?2*cD$I61,-$-"#$TI$_&1+#$I-4#&*$,'-)$%))6/$&6M=9*28M(*=""#b4*&6?26)"%$*c*=28:*Z>2*'"8=4**

%%%%%%%2*-3%4-5"%1-%#*%()+(7(+,!'&-"#8*%%%)*.),"%#%67%0--89%*

dD$F#?#1)6$-"#$Z#P-$!&43#-$Y)'5,>)'$>8)(2>8ZM8==$*W%">*)(2*?8=52C4)%28>******=""#*'"8=4*&'5$F#S'#$I6#(,S($;*64)?#*#'-$!"#*#/*eD$F#S'#$`)1#/$0.$!"#*#$R[28%62%0*!"8M(0*,6:*!"8M(S*fD$M/-&01,/"$-"#$I("#5+1#$7)4$Y)&(",'3$Y.(1#/*

b"&/#$\'#$

b"&/#$!B)$

gD$b4)(#//D%#?#1$bFYW$^$Y)&(",'3$Y.(1#/$J#3,'h$<8&=$*d*>"%2*W%2e526)=$*84*622:2:*$f9.C*!"8M(*5424*)(2*:)5"%;-#'()*+%<#1#%=/".>-*.$$f9,C*[28%62%*5424*)(2*?@;A%;B'0".%C"'-$,*R6")*M"?2%2:*(2%2S**f9/C*X2%&":&M*Q342%?8Z"6*"W*!"8M(&6'*!$M=24*3$*)(2*,6:*!"8M(*

$

iD$_&1+#$I-4#&*$Y)&(",'3$Y.(1#$<8&=$$*g9.C*N=4"*54&6'*)(2*:)5"%;-#'()*+%<#1#%=/".>-*.*

Page 45: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

OD$Y+44#'-$I-&-#$_&1+#$I-4#&*$V&6*8D$T+-+4#$I-&-#$_&1+#$I-4#&*$V&6$&6*)(2*:&%2MZ"6*"W*)(2*"%'86&a8Z"6b4*4)%8)2'&M*"3_2MZ?2*cD$I61,-$-"#$TI$_&1+#$I-4#&*$,'-)$%))6/$&6M=9*28M(*=""#b4*&6?26)"%$*c*=28:*Z>2*'"8=4**

%%%%%%%2*-3%4-5"%1-%#*%()+(7(+,!'&-"#8*%%%)*.),"%#%67%0--89%*

dD$F#?#1)6$-"#$Z#P-$!&43#-$Y)'5,>)'$>8)(2>8ZM8==$*W%">*)(2*?8=52C4)%28>******=""#*'"8=4*&'5$F#S'#$I6#(,S($;*64)?#*#'-$!"#*#/*eD$F#S'#$`)1#/$0.$!"#*#$R[28%62%0*!"8M(0*,6:*!"8M(S*fD$M/-&01,/"$-"#$I("#5+1#$7)4$Y)&(",'3$Y.(1#/*

b"&/#$\'#$

45

Now daily coaching cycles between Learner and Coach begin

b"&/#$!B)$

gD$b4)(#//D%#?#1$bFYW$^$Y)&(",'3$Y.(1#/$J#3,'h$<8&=$*d*>"%2*W%2e526)=$*84*622:2:*$f9.C*!"8M(*5424*)(2*:)5"%;-#'()*+%<#1#%=/".>-*.$$f9,C*[28%62%*5424*)(2*?@;A%;B'0".%C"'-$,*R6")*M"?2%2:*(2%2S**f9/C*X2%&":&M*Q342%?8Z"6*"W*!"8M(&6'*!$M=24*3$*)(2*,6:*!"8M(*

$

iD$_&1+#$I-4#&*$Y)&(",'3$Y.(1#$<8&=$$*g9.C*N=4"*54&6'*)(2*:)5"%;-#'()*+%<#1#%=/".>-*.*

Page 46: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 46

Back of card - Reflection Section

------------------------------>Return

1) What is the Target Condition?

2) What is the Actual Condition now?

--------(Turn Card Over)--------------------->

3) What Obstacles do you think are preventing you from reaching the target condition?

Which *one* are you addressing now?

4) What is your Next Step? (next PDCA / experiment) What do you expect?

5) When can we go and see what weHave Learned from taking that step?

The Five Questions

*Youʼll often work on the same obstacle for several PDCA cycles

Reflect on the Last Step TakenBecause you donʼt actually knowwhat the result of a step will be!

1) What was your Last Step?

2) What did you Expect?

3) What Actually Happened?

4) What did you Learn?

Card is turned over to reflect on the last step

Coaching cycles are built around the Five Coaching Kata Questions. This pattern of questions is utilized up-and-down the organization.

Here's an example of a Coach's Five-Question card:

Page 47: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

CurrentCondition

NextTarget

Condition

47

%#&4'#4$C*J"'2%*C*

Y)&("$C*;)2?2*C*

Steve and Roger do at least one coaching cycle every day on the Broaching Process's current improvement theme: Changeover time

lB(2*=28%62%*5424*)(2*?@;A%;B'0".%C"'-$,0*D(&M(*&4*6")*:&4M5442:*&6*)(&4*;=&:2;(8%29*

Page 48: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

48

h(8)*&4*)(2*)8%'2)*M"6:&Z"6*W"%*)(2*M(86'2"?2%*#%"M244k*

Y)&("$@I-#?#C$

%#&4'#4$@`)3#4C$

%#&4'#4H/$

I-)4.0)&45$

Steve and Roger do at least one coaching cycle every day on the Broaching Process's current improvement theme: Changeover time

Page 49: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

49

h(8)*&4*)(2*)8%'2)*M"6:&Z"6*W"%*)(2*M(86'2"?2%*#%"M244k*

Y)&("$@I-#?#C$

%#&4'#4$@`)3#4C$

%#&4'#4H/$

I-)4.0)&45$

B(2*'"8=*&4*)"*M(86'2*"?2%*&6*.m*>&65)249*

Steve and Roger do at least one coaching cycle every day on the Broaching Process's current improvement theme: Changeover time

Page 50: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

50

h(8)*&4*)(2*)8%'2)*M"6:&Z"6*W"%*)(2*M(86'2"?2%*#%"M244k*

Y)&("$@I-#?#C$

%#&4'#4$@`)3#4C$

%#&4'#4H/$

I-)4.0)&45$

B(2*'"8=*&4*)"*M(86'2*"?2%*&6*.m*>&65)249*

h(8)*&4*)(2*8M)58=*M"6:&Z"6*6"Dk*

Steve and Roger do at least one coaching cycle every day on the Broaching Process's current improvement theme: Changeover time

Page 51: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

Preparation (internal) 20‘ 20‘ 0‘ 0‘ Lockout 28‘ 8‘ 3‘ 3‘ Removing the tool 35‘ 7‘ 7‘ 4‘ Install new tool 45‘ 10‘ 14‘ 7‘ Run a test part 48‘ 3‘ 14‘ 0‘ Quality approval 57‘ 9‘ 14‘ 0‘ Cleanup (internal) 72‘ 15‘ 14‘ 0‘

72‘ 14‘

Changeover

1 2 3 4 5 6 7

Roger x 2

B(2*M5%%26)*M(86'2"?2%*Z>2*&4*f,*>&65)249*

51

b4)(#//$I-#6/$W'&1./,/$

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

Page 52: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

Preparation (internal) 20‘ 20‘ 0‘ 0‘ Lockout 28‘ 8‘ 3‘ 3‘ Removing the tool 35‘ 7‘ 7‘ 4‘ Install new tool 45‘ 10‘ 14‘ 7‘ Run a test part 48‘ 3‘ 14‘ 0‘ Quality approval 57‘ 9‘ 14‘ 0‘ Cleanup (internal) 72‘ 15‘ 14‘ 0‘

72‘ 14‘

Changeover

1 2 3 4 5 6 7

Roger x 2

h(8)*D84*$"5%*=84)*4)2#*86:*D(8)*:&:*$"5*=28%6k*

52

b4)(#//$I-#6/$W'&1./,/$

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

Page 53: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

Preparation (internal) 20‘ 20‘ 0‘ 0‘ Lockout 28‘ 8‘ 3‘ 3‘ Removing the tool 35‘ 7‘ 7‘ 4‘ Install new tool 45‘ 10‘ 14‘ 7‘ Run a test part 48‘ 3‘ 14‘ 0‘ Quality approval 57‘ 9‘ 14‘ 0‘ Cleanup (internal) 72‘ 15‘ 14‘ 0‘

72‘ 14‘

Changeover

1 2 3 4 5 6 7

Roger x 2

P*"342%?2:*)(2*M(86'2"?2%*#%"M244*86:*>2845%2:*)(2*

Z>2*28M(*4)2#*)""79*

53

b4)(#//$I-#6/$W'&1./,/$

P*622:*)"*422*&W*J"'2%*&4*D"%7&6'*4M&26ZUM8==$*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

Page 54: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

Preparation (internal) 20‘ 20‘ 0‘ 0‘ Lockout 28‘ 8‘ 3‘ 3‘ Removing the tool 35‘ 7‘ 7‘ 4‘ Install new tool 45‘ 10‘ 14‘ 7‘ Run a test part 48‘ 3‘ 14‘ 0‘ Quality approval 57‘ 9‘ 14‘ 0‘ Cleanup (internal) 72‘ 15‘ 14‘ 0‘

72‘ 14‘

Changeover

1 2 3 4 5 6 7

Roger x 2

h(8)*"34)8M=24*:"*$"5*)(&67*8%2*#%2?26Z6'*$"5*W%">*

%28M(&6'*)(2*)8%'2)*M"6:&Z"6k*

54

b4)(#//$I-#6/$W'&1./,/$

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

Page 55: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

Preparation (internal) 20‘ 20‘ 0‘ 0‘ Lockout 28‘ 8‘ 3‘ 3‘ Removing the tool 35‘ 7‘ 7‘ 4‘ Install new tool 45‘ 10‘ 14‘ 7‘ Run a test part 48‘ 3‘ 14‘ 0‘ Quality approval 57‘ 9‘ 14‘ 0‘ Cleanup (internal) 72‘ 15‘ 14‘ 0‘

72‘ 14‘

Changeover

1 2 3 4 5 6 7

Roger x 2

["M7"5)0*%2>"?&6'*)(2*)""=*86:*&64)8==&6'*)(2*62D*)""=*

8==*)872*)""*="6'9*

55

b4)(#//$I-#6/$W'&1./,/$

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

Page 56: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

Preparation (internal) 20‘ 20‘ 0‘ 0‘ Lockout 28‘ 8‘ 3‘ 3‘ Removing the tool 35‘ 7‘ 7‘ 4‘ Install new tool 45‘ 10‘ 14‘ 7‘ Run a test part 48‘ 3‘ 14‘ 0‘ Quality approval 57‘ 9‘ 14‘ 0‘ Cleanup (internal) 72‘ 15‘ 14‘ 0‘

72‘ 14‘

Changeover

1 2 3 4 5 6 7

Roger x 2

h(&M(*"62*"34)8M=2*8%2*$"5*8::%244&6'*6"Dk*

56

b4)(#//$I-#6/$W'&1./,/$

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

Page 57: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

Preparation (internal) 20‘ 20‘ 0‘ 0‘ Lockout 28‘ 8‘ 3‘ 3‘ Removing the tool 35‘ 7‘ 7‘ 4‘ Install new tool 45‘ 10‘ 14‘ 7‘ Run a test part 48‘ 3‘ 14‘ 0‘ Quality approval 57‘ 9‘ 14‘ 0‘ Cleanup (internal) 72‘ 15‘ 14‘ 0‘

72‘ 14‘

Changeover

1 2 3 4 5 6 7

Roger x 2

n2T)*Pb:*=&72*)"*W"M54*"6*)(2*&64)8==8Z"6*"W*)(2*62D*)""=9*

57

b4)(#//$I-#6/$W'&1./,/$

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

Page 58: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

Preparation (internal) 20‘ 20‘ 0‘ 0‘ Lockout 28‘ 8‘ 3‘ 3‘ Removing the tool 35‘ 7‘ 7‘ 4‘ Install new tool 45‘ 10‘ 14‘ 7‘ Run a test part 48‘ 3‘ 14‘ 0‘ Quality approval 57‘ 9‘ 14‘ 0‘ Cleanup (internal) 72‘ 15‘ 14‘ 0‘

72‘ 14‘

Changeover

1 2 3 4 5 6 7

Roger x 2

h(8)*&4*$"5%*62T)*4)2#*86:*D(8)*:"*$"5*2T#2M)k*

58

F/(%&(%&2/*&E*!")*"G%&)*>2&DHIJ&*>-*"(4*)2&

b4)(#//$I-#6/$W'&1./,/$

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

Page 59: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

Preparation (internal) 20‘ 20‘ 0‘ 0‘ Lockout 28‘ 8‘ 3‘ 3‘ Removing the tool 35‘ 7‘ 7‘ 4‘ Install new tool 45‘ 10‘ 14‘ 7‘ Run a test part 48‘ 3‘ 14‘ 0‘ Quality approval 57‘ 9‘ 14‘ 0‘ Cleanup (internal) 72‘ 15‘ 14‘ 0‘

72‘ 14‘

Changeover

1 2 3 4 5 6 7

Roger x 2

59

Pb:*=&72*)"*4)86:8%:&a2*)(2*W84)262%49*P*2T#2M)*)(&4*)"*

%2:5M2*)(2*Z>2*W"%*)(&4*4)2#*W%">*.-*>&65)24*)"*f*>&65)249*

b4)(#//$I-#6/$W'&1./,/$

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

Page 60: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

Preparation (internal) 20‘ 20‘ 0‘ 0‘ Lockout 28‘ 8‘ 3‘ 3‘ Removing the tool 35‘ 7‘ 7‘ 4‘ Install new tool 45‘ 10‘ 14‘ 7‘ Run a test part 48‘ 3‘ 14‘ 0‘ Quality approval 57‘ 9‘ 14‘ 0‘ Cleanup (internal) 72‘ 15‘ 14‘ 0‘

72‘ 14‘

Changeover

1 2 3 4 5 6 7

Roger x 2

60

h(26*M86*D2*'"*86:*422*D(8)*$"5b?2*=28%62:*W%">*

)87&6'*)(8)*4)2#k*

b4)(#//$I-#6/$W'&1./,/$

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

Page 61: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 61

G"&-$G#H4#$%#&4','3$oJ)U)*$l6p$

Upward Communication of Current Condition and Lessons Learned

Page 62: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

In addition to acting as 2nd Coach, Nancy meets with Steve daily for a value stream coaching cycle, which also follows the pattern of the Five Coaching Kata Questions.

62

Np2%*P*M"8M(*>$*)28>*>2>32%4*W%">*tj--*)"*.-jm-0*P*>22)*D&)(*n86M$*:8&=$*W%">*.-jm-*)"*..j--9*B(%"5'(*(2%*M"8M(&6'*P*&6W"%>*n86M$*83"5)*)(2*M5%%26)*M"6:&Z"6*86:*&>#%"?2>26)*

8MZ?&Z24*&6*L28%*I8M(&6&6'9*

9!)8:&,-+!2*%&/*"&7!',*&%2"*!4&4!-%&=!%*+&#)&$/!2&%/*&'*!")%&()&2/*%*&8#!8/()5&8:8'*%6&

Page 63: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 63

h(8)*&4*)(2*)8%'2)*M"6:&Z"6*W"%*L28%*I8M(&6&6'k*

Nancy meets with Steve daily for a value stream coaching cycle

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Page 64: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

h(8)*&4*)(2*)8%'2)*M"6:&Z"6*W"%*L28%*I8M(&6&6'k*

64

Q5%*'"8=*&4*)"*>22)*:2>86:*D(&=2*("=:&6'*/*:8$4*"W*&6?26)"%$9*h2*M8=M5=8)2*

)(&4*D&==*%2e5&%2*86*\X\P*"W*,*:8$49*

Nancy meets with Steve daily for a value stream coaching cycle

Page 65: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

h(8)*&4*)(2*)8%'2)*M"6:&Z"6*W"%*L28%*I8M(&6&6'k*

65

Nancy meets with Steve daily for a value stream coaching cycle

Q5%*'"8=*&4*)"*>22)*:2>86:*D(&=2*("=:&6'*/*:8$4*"W*&6?26)"%$9*h2*M8=M5=8)2*

)(&4*D&==*%2e5&%2*86*\X\P*"W*,*:8$49*

h(8)*&4*)(2*8M)58=*M"6:&Z"6*6"Dk*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Page 66: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

h(8)*&4*)(2*)8%'2)*M"6:&Z"6*W"%*L28%*I8M(&6&6'k*

66

Q5%*'"8=*&4*)"*>22)*:2>86:*D(&=2*("=:&6'*/*:8$4*"W*&6?26)"%$9*h2*M8=M5=8)2*

)(&4*D&==*%2e5&%2*86*\X\P*"W*,*:8$49*

h(8)*&4*)(2*8M)58=*M"6:&Z"6*6"Dk*h2*M5%%26)=$*(8?2*86*&6?26)"%$*"W*/-*:8$4*86:*86*\X\P*"W*,-*:8$49*

Nancy meets with Steve daily for a value stream coaching cycle

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Page 67: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

h(8)*&4*)(2*)8%'2)*M"6:&Z"6*W"%*L28%*I8M(&6&6'k*

67

Q5%*'"8=*&4*)"*>22)*:2>86:*D(&=2*("=:&6'*/*:8$4*"W*&6?26)"%$9*h2*M8=M5=8)2*

)(&4*D&==*%2e5&%2*86*\X\P*"W*,*:8$49*

h(8)*&4*)(2*8M)58=*M"6:&Z"6*6"Dk*h2*M5%%26)=$*(8?2*86*&6?26)"%$*"W*/-*:8$4*86:*86*\X\P*"W*,-*:8$49*

h(8)*"34)8M=24*:"*$"5*)(&67*8%2*#%2?26Z6'*$"5*W%">*%28M(&6'*)(2*

)8%'2)*M"6:&Z"6k*

Nancy meets with Steve daily for a value stream coaching cycle

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Page 68: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

h(8)*&4*)(2*)8%'2)*M"6:&Z"6*W"%*L28%*I8M(&6&6'k*

68

Q5%*'"8=*&4*)"*>22)*:2>86:*D(&=2*("=:&6'*/*:8$4*"W*&6?26)"%$9*h2*M8=M5=8)2*

)(&4*D&==*%2e5&%2*86*\X\P*"W*,*:8$49*

h(8)*&4*)(2*8M)58=*M"6:&Z"6*6"Dk*h2*M5%%26)=$*(8?2*86*&6?26)"%$*"W*/-*:8$4*86:*86*\X\P*"W*,-*:8$49*

B(2*M(86'2"?2%*Z>2*"W*f,*>&65)240*)(2*56#=8662:*:"D6Z>2*"W*,-o*86:*)(2*M$M=2*Z>2*"W*.,*42M"6:49*

Nancy meets with Steve daily for a value stream coaching cycle

h(8)*"34)8M=24*:"*$"5*)(&67*8%2*#%2?26Z6'*$"5*W%">*%28M(&6'*)(2*

)8%'2)*M"6:&Z"6k*

Page 69: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

h(8)*&4*)(2*)8%'2)*M"6:&Z"6*W"%*L28%*I8M(&6&6'k*

69

Q5%*'"8=*&4*)"*>22)*:2>86:*D(&=2*("=:&6'*/*:8$4*"W*&6?26)"%$9*h2*M8=M5=8)2*

)(&4*D&==*%2e5&%2*86*\X\P*"W*,*:8$49*

h(8)*&4*)(2*8M)58=*M"6:&Z"6*6"Dk*h2*M5%%26)=$*(8?2*86*&6?26)"%$*"W*/-*:8$4*86:*86*\X\P*"W*,-*:8$49*

Nancy meets with Steve daily for a value stream coaching cycle

h(8)*"34)8M=24*:"*$"5*)(&67*8%2*#%2?26Z6'*$"5*W%">*%28M(&6'*)(2*

)8%'2)*M"6:&Z"6k*

B(2*M(86'2"?2%*Z>2*"W*f,*>&65)240*)(2*56#=8662:*:"D6Z>2*"W*,-o*86:*)(2*M$M=2*Z>2*"W*.,*42M"6:49*

Page 70: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 70

I+**&4.$

Page 71: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

71

Notice the Fractal Nature of the Thinking !"#$6&U#4'$)7$-",'2,'3$&'5$&(>'3$q$B",("$,/$4#r#(-#5$,'$-"#$e$Y)&(",'3$R&-&$s+#/>)'/$q$4#6#&-/$+6$&'5$5)B'$-"#$)43&',K&>)':$!"#$()&(",'3$(.(1#/$&4#$&$()''#(>'3$#1#*#'-$,'$-",/$1&.#4#5<$'#/-#5$&664)&(":$

!"#$6#4/)'$&-$#&("$1#?#1$,/$&$()&("$-)$-"#$1#?#1$0#1)B$&'5$&$1#&4'#4$-)$-"#$1#?#1$&0)?#t$&11$7)11)B,'3$-"#$/&*#$0&/,($6&U#4':$

Page 72: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 72

B(2%2W"%20*(&4*U%4)*2T#2%&>26)*&4*'"&6'*)"*32*)"*4)86:8%:&a2*)(2*W84)262%4*86:*)24)*(&4*8445>#Z"69*

J"'2%*32=&2?24*)(8)*)(2**6"6C4)86:8%:*W84)262%4*8%2*&6*)(2*D8$*"W*'2v6'*)(&4*4)2#*W%">*.-*>&65)24*)"*f9*

B(2*)0/-&(1#*J"'2%*&4*8::%244&6'**-3*&4*)(2*)""=*&64)8==8Z"69$

B(2*)0/-&(1#/*)"*8*.m*>&65)2*M(86'2"?2%*8%2*j*C  ["M7"5)*C  J2>"?&6'*)(2*)""=*C  N6:*&64)8==&6'*)(2*)""=**8==*)87&6'*)""*="6'9**

h&)(*;)2?2^4*M"8M(&6'0*J"'2%*D&==*26:*5#*8::%244&6'*28M(*"W*)(242*&44524*&6*)5%69*F5)*(&4*S4/-$-&43#-$()'5,>)'$,'?)1?#/$-"#$)0/-&(1#$)7$g8$*,'+-#$

("&'3#)?#4/:$

B(2*)0/-&(1#/$#%2?26Z6'*'28%*>8M(&6&6'*W%">*8M(&2?&6'*)(2*)8%'2)*M"6:&Z"6*8%2j*C*g8$*,'+-#$("&'3#)?#4/:$

C*.@o*H6#=8662:*:"D6Z>29*C*.,*42M"6:*M$M=2*Z>249*P6*'28%*3%"8M(&6'9*

N6$#=%2!8'*$)"*8*4)%8)2'&M*&6&Z8Z?2*"W*)(2*M">#86$*&4*)(2*'28%*3"T*=&62^4*="6'*=28:*Z>29*

I-#?#]/$-&43#-$()'5,>)'$&4*)"*>22)*:2>86:*D(&=2*("=:&6'*"6=$*/*:8$4*"W*&6?26)"%$9*B"*:"*)(&40*(2*D&==*622:*)"*M$M=2*)(%"5'(*(&4*#8%)*M"56)*2?2%$*,*:8$49*

NM(&2?&6'*8*'28%*3"T*=28:*Z>2*"W*.@*:8$4*32M">24*n86M$^4*-&43#-$()'5,>)'9*

Q62*)0/-&(1#$#%2?26Z6'*n86M$*W%">*8M(&2?&6'*(2%*)8%'2)*M"6:&Z"6*&4*)(2*/-*:8$4*"W*&6?26)"%$*&6*>8M(&6&6'9*

?"!82!'$*#&'/$-"&-$&-$#&("$1#?#1$5)B'$-"#$;*64)?#*#'-$R&-&$64)(#5+4#$&'5$-",'2,'3$6&U#4'$&4#$-"#$/&*#<$)'1.$-"#$()'-#'-$3#-/$/*&11#4$,'$/()6#$

Page 73: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

W'5$-"#$Y)&(",'3$R&-&$6&U#4'$&1/)$4#6#&-/$&(4)//$-"#$1#?#1/$

73

B(2%2W"%20*(&4*U%4)*2T#2%&>26)*&4*'"&6'*)"*32*)"*4)86:8%:&a2*)(2*W84)262%4*86:*)24)*(&4*8445>#Z"69*

J"'2%*32=&2?24*)(8)*)(2**6"6C4)86:8%:*W84)262%4*8%2*&6*)(2*D8$*"W*'2v6'*)(&4*4)2#*W%">*.-*>&65)24*)"*f9*

B(2*"34)8M=2*J"'2%*&4*8::%244&6'**-3*&4*)(2*)""=*&64)8==8Z"69$

B(2*"34)8M=24*8%2**C  ["M7"5)*C  J2>"?&6'*)(2*)""=*C  N6:*&64)8==&6'*)(2*)""=**8==*)87&6'*)""*="6'9**

h&)(*;)2?2^4*M"8M(&6'0*J"'2%*D&==*26:*5#*8::%244&6'*28M(*"W*)(242*&44524*&6*)5%69*F5)*(&4*S4/-$-&43#-$()'5,>)'$,/$-)$&554#//$-"#$)0/-&(1#$)7$g8$*,'+-#$

("&'3#)?#4/:$

B(2*"34)8M=24*#%2?26Z6'*'28%*>8M(&6&6'*W%">*8M(&2?&6'*)(2*)8%'2)*M"6:&Z"6*8%2j*C*f,*>&65)2*M(86'2"?2%49*C*.@o*H6#=8662:*:"D6Z>29*C*.,*42M"6:*M$M=2*Z>249*P6*'28%*3%"8M(&6'9*

N6*-E.1#'0"*)"*8*4)%8)2'&M*&6&Z8Z?2*"W*)(2*M">#86$*&4*)(2*'28%*3"T*=&62^4*="6'*=28:*Z>29*

I-#?#]/$-&43#-$()'5,>)'$&4*)"*>22)*:2>86:*D(&=2*("=:&6'*"6=$*/*:8$4*"W*&6?26)"%$9*B"*:"*)(&40*(2*D&==*622:*)"*M$M=2*)(%"5'(*(&4*#8%)*M"56)*2?2%$*,*:8$49*

J2:5M&6'*)(2*'28%*3"T*=&62^4*=28:*Z>2*W%">*/-*:8$4*)"*.@*:8$4*32M">24*n86M$^4*)8%'2)*M"6:&Z"69*

Q62*"34)8M=2*#%2?26Z6'*n86M$*W%">*8M(&2?&6'*(2%*)8%'2)*M"6:&Z"6*&4*)(2*/-*:8$4*"W*&6?26)"%$*&6*>8M(&6&6'9*

I-#?#$,/$5#?#1)6,'3$`)3#4]/$(&6&0,1,-.$0.$()&(",'3$",*$-"4)+3"$

-"#$;*64)?#*#'-$R&-&$6&U#4':$$

`)3#4$,/$&(",#?,'3$-"#$4#/+1-/<$0+-$I-#?#$,/$4#/6)'/,01#$-)$Z&'(.$7)4$5#1,?#4,'3$-"#*:$

Z&'(.$,/$5#?#1)6,'3$I-#?#]/$(&6&0,1,-.$0.$()&(",'3$",/$&661,(&>)'$

)7$-"#$;*64)?#*#'-$R&-&$6&U#4'$&/$"#$B)42/$B,-"$`)3#4:$$

I-#?#$,/$()&(",'3$`)3#4<$0+-$Z&'(.$,/$4#/6)'/,01#$7)4$-"#$4#/+1-/$,'$"#4$_&1+#$I-4#&*:$

Page 74: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 74

Many coaches struggle with the distinction Between „Winning the game“ and

„Developing the players so we can win the game“

P*"342%?2:*)(2*M(86'2"?2%*#%"M244*86:*>2845%2:*)(2*

Z>2*28M(*4)2#*)""79*

P*622:*)"*422*&W*J"'2%*&4*D"%7&6'*4M&26ZUM8==$*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

Page 75: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 75

Lean Shouldn‘t be a Separate Activity

%#&'$#A)4-/$&4#$')-$,'5#6#'5#'-$)7$-"#$/-4&-#3,($5,4#(>)'$)7$-"#$()*6&'.$

!"#$6&U#4'$)7$-"#$;*64)?#*#'-$R&-&$&'5$Y)&(",'3$Y.(1#/$(%$-"#$()*6&'.]/$*&'&3#*#'-$64)(#//$

VL28%*F%"8M(V$\6#4&-)4*

C*`)3#4*C**J24#"64&3=2*W"%*)(2*#%"M244*

VL28%*F%"8M(&6'E*

C*I-#?#*C*J24#"64&3=2*W"%*)(2*?8=52*4)%28>*=""#*VL28%*I8M(&6&6'E*

C*Z&'(.*C*J24#"64&3=2*W"%*)(2*VL28%3"TV*?8=52*4)%28>*

Page 76: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 76

Last but not least... This is About Respect for People

O%">*F-B-1#%<#1#0*#8'2*.m,*

Page 77: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 77

The Steps that Were Presented Here

OD$Y+44#'-$I-&-#$_&1+#$I-4#&*$V&6*8D$T+-+4#$I-&-#$_&1+#$I-4#&*$V&6$&6*)(2*:&%2MZ"6*"W*)(2*"%'86&a8Z"6b4*4)%8)2'&M*"3_2MZ?2*cD$I61,-$-"#$TI$_&1+#$I-4#&*$,'-)$%))6/$&6M=9*28M(*=""#b4*&6?26)"%$*c*=28:*Z>2*'"8=4**

%%%%%%%2*-3%4-5"%1-%#*%()+(7(+,!'&-"#8*%%%)*.),"%#%67%0--89%*

dD$F#?#1)6$-"#$Z#P-$!&43#-$Y)'5,>)'$>8)(2>8ZM8==$*W%">*)(2*?8=52C4)%28>******=""#*'"8=4*&'5$F#S'#$I6#(,S($;*64)?#*#'-$!"#*#/*eD$F#S'#$`)1#/$0.$!"#*#$R[28%62%0*!"8M(0*,6:*!"8M(S*fD$M/-&01,/"$-"#$I("#5+1#$7)4$Y)&(",'3$Y.(1#/*

b"&/#$\'#$

b"&/#$!B)$

gD$b4)(#//D%#?#1$bFYW$^$Y)&(",'3$Y.(1#/$J#3,'h$<8&=$*d*>"%2*W%2e526)=$*84*622:2:*$f9.C*!"8M(*5424*)(2*:)5"%;-#'()*+%<#1#%=/".>-*.$$f9,C*[28%62%*5424*)(2*?@;A%;B'0".%C"'-$,*R6")*M"?2%2:*(2%2S**f9/C*X2%&":&M*Q342%?8Z"6*"W*!"8M(&6'*!$M=24*3$*)(2*,6:*!"8M(*

$

iD$_&1+#$I-4#&*$Y)&(",'3$Y.(1#$<8&=$$*g9.C*N=4"*54&6'*)(2*:)5"%;-#'()*+%<#1#%=/".>-*.*

Page 78: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 78

Value Stream Mapping and the Improvement Kata Work Together

Map the Value

Stream

Design Future State Value

Stream

Under-stand

the Direction

Graspthe

Curent Condition

Establish the Next Target

Condition

Iterateto the Target

Condition

StrategicObjective

Define Loops& Loop Goals

OrganizationLevel Value-Stream Level Process Level

Value Stream Mapping Improvement Kata & Coaching Kata

H*K)*&2/*&I/!''*)5*& .#$&2#&<*2&F/*"*&

Page 79: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 79

Z#P-$I-#6/$7)4$u)+$

P==54)%8Z"6*W%">%G#BH.%I$)'J%I0-+%

Page 80: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

b4&(>(#$&$I-4+(-+4#5$`)+>'#$,'$b"&/#$!B)$

!",/$/#()'5$I1,5#I"&4#$/")B/$.)+$")B$-)$5)<$()&("$&'5$5,/61&.$5&,1.$bFYW$,'$-"#$#P#(+>)'$6"&/#$

OD$Y+44#'-$I-&-#$_&1+#$I-4#&*$V&6*8D$T+-+4#$I-&-#$_&1+#$I-4#&*$V&6$&6*)(2*:&%2MZ"6*"W*)(2*"%'86&a8Z"6b4*4)%8)2'&M*"3_2MZ?2*cD$I61,-$-"#$TI$_&1+#$I-4#&*$,'-)$%))6/$&6M=9*28M(*=""#b4*&6?26)"%$*c*=28:*Z>2*'"8=4**

%%%%%%%2*-3%4-5"%1-%#*%()+(7(+,!'&-"#8*%%%)*.),"%#%67%0--89%*

dD$F#?#1)6$-"#$Z#P-$!&43#-$Y)'5,>)'$>8)(2>8ZM8==$*W%">*)(2*?8=52C4)%28>******=""#*'"8=4*&'5$F#S'#$I6#(,S($;*64)?#*#'-$!"#*#/*eD$F#S'#$`)1#/$0.$!"#*#$R[28%62%0*!"8M(0*,6:*!"8M(S*fD$M/-&01,/"$-"#$I("#5+1#$7)4$Y)&(",'3$Y.(1#/*

b"&/#$\'#$

b"&/#$!B)$

gD$b4)(#//D%#?#1$bFYW$^$Y)&(",'3$Y.(1#/$J#3,'h$<8&=$*d*>"%2*W%2e526)=$*84*622:2:*$f9.C*!"8M(*5424*)(2*:)5"%;-#'()*+%<#1#%=/".>-*.$$f9,C*[28%62%*5424*)(2*?@;A%;B'0".%C"'-$,*R6")*M"?2%2:*(2%2S**f9/C*X2%&":&M*Q342%?8Z"6*"W*!"8M(&6'*!$M=24*3$*)(2*,6:*!"8M(*

$

iD$_&1+#$I-4#&*$Y)&(",'3$Y.(1#$<8&=$$*g9.C*N=4"*54&6'*)(2*:)5"%;-#'()*+%<#1#%=/".>-*.*

80

Page 81: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@*

X%&6)*)(&4*;=&:2;(8%2*d*)(2*?$#'>')*+%?@;A*;=&:2;(8%2*86:*#=8M2*)(2>*&6*8*3&6:2%9*B(26*$"5^==*(8?2*8*[286*D"%73""7*"6*8*)28M(83=2*>2)(":*W"%*U'5%&6'*"5)*D(2%2*$"5*622:*)"*'"*86:*("D*)"*'2)*)(2%29*

W//#*01#$&$G)420))2$

81

Page 82: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 82

For reference use Learning to See and the free online Improvement Kata Handbook

.#$&2#&+#&A!',*&@2"*!4&B!--()5&

.#$&2#&-"!8L8*&2/*&M4-"#7*4*)2&0!2!&!)+&I#!8/()5&0!2!&

Page 83: A Practical Approach to Strategy Deployment

!"#$%&'()*+*,-./0*12%32442%56'478)89:2 * * * * ****;)%8)2'$*<2#="$>26)**?/9@* 83

Welcome to www.verbesserungskata.de

A systematic and practical approach for Strategy Deployment

Best Wishes!

Gerardo, Mike, Mark