8 ways to ensurelearning rocks

Keep things SAVI

INTELLECTUAL Learning by problem solving and reflecting

SOMATIC Learning by moving and doing

VISUAL Learning by seeing and picturing

Learning by listening and talking

Think C.P.R.Learning through…

Reaction: helping learners understand why they respond in a particular way

Process: the way in which they learnContent: the subject of the learning

Set up, stand back,pull togetherWork on the 70:30 principle. 70% oftime learners learn by doing, 30% is allabout you. Introducing

Providing clarity

Coaching and challenging

Pulling together meaningful reflections

Helping learners plan focused actions

Manage statePositive emotions aid learning

Strong emotions deepen learning

Ensure learningmirrors real life

Explore learning and ideas in context to deepen meaning.E.g. if doing customer service training for a Call Centre don’t strip outthe communications element. This will not fully equip the Agent todeliver exceptional service.

Rather, do comms skills with them on real issues whilst processing onthe system and most of all do it fast… they need to respond fast onevery call.

1. Preparation

2. Presentation3.

4.

3. Practice

4. Performance

Build intrigue andcommitment

Shape an interactiveprocess to engagelearners in learning

Provide opportunitiesfor learners to play

and practice withlearning in a safe

environment

Help learners applywhat they have

learned in into theirreal world

Structure providesimplicityWe love David Meier’s 4P’s and use this toguide how we planlearning solutions.

Layer learningStart with big picture to provide context and then drill down.

Remember the brain is infinitely powerful and canprocess many things at once, and, at work does. Thismeans add systematic complexity to learning to keepthe brain interested.

Design for creationAvoid spoonfeeding content at all costs

Instead help learners createtheir own learning within astrong context.

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