4 Ways to Improve Your Sales by Using a

Telemarketing Call Center

Telemarketing Call Centers have come a long way—here are four ways to use it to drive revenue

http://www.dialogue-marketing.com/

http://www.dialogue-marketing.com/

Telemarketing Call Centers

While the image of a telemarketing call center may not be as sexy as perhaps diving into the social media space, it's still a critical tactic in moving the needle in your business.

However, in today's day and age, you may wonder if telemarketing is still relevant. Here are a few reasons a telemarketing call center should be considered in your sales mix when you're looking to build brand awareness, drive revenue for your product or service, promote a special offer, and increase customer satisfaction.

http://www.dialogue-marketing.com/

1. Build Brand Awareness

Telemarketing is interactive, a personal conversation between Dialogue Marketing and a prospective customer. You have their captive attention, which is an interpersonal opportunity to position your product directly and gauge customer sentiment/feedback.

http://www.dialogue-marketing.com/

2. Drive RevenueWhile you're capturing the opportunity of this one-to-one interaction, it's a customized way to drive sales and revenue that's unique to each individual. A telemarketing call center can find ways to upsell and cross sell against your current database to keep the momentum alive with customers who are already a fan of your product or service.

http://www.dialogue-marketing.com/

3. Promote a Special Offer

Promotions are a proven tactic – think of it as calling with good news! Special offers and promotional discounts are ways to get new customers in the door. Consider using a telemarketing call center to feature a new product or offer a discount for bulk or advanced purchases. Promotions and discounts are often the catalysts to consumer trial.

http://www.dialogue-marketing.com/

4. Increase Customer Satisfaction

A telemarketing call center can be used to follow up with customers after the transaction to get feedback on your product or service. This is a win/win situation, because you not only get crucial input on your products, but the customer feels like you really care about their satisfaction, and is likely to give you a more positive rating just for caring.

http://www.dialogue-marketing.com/

About Dialogue Marketing

Dialogue Marketing goes beyond traditional call center services to improve business’s relationships with their customers by recognizing and responding to market trends that result in high touch/high value customer experiences. By combining a dynamic culture, passion, and innovation we work to enhance each stage of the customer lifecycle for the following industries: healthcare, communications, consumer products, ecommerce, insurance, financial, non-profits, and lending. Visit http://www.dialogue-marketing.com/ to learn more.