CUSTOMER ADVISORY2012 WEBCAST STATISTICS

CHALLENGER 300

327

CHALLENGER 600

152

CHALLENGER 800

80

LEARJET

199

GLOBAL

328

PEAK VIEWERS:

1,086

GLOBAL LEARJET CHALLENGER

91.6% 91.6% 83%POST WEBCAST SURVEY RESULTS

10 WEBCASTS 34 HOURS OF VIDEO RECORDED 1540 LIVE VIEWER HOURS

Blue represents countries that tuned into a webcast in 2012

On DemandWell presented

Sche

dule

Good Bombardier Representation

Trouble Logging into CIC

Info

rmat

ive

Dynamic Discussion

AgendaLarger

Charts

Review all topicsGood Service

Early for West Coast

More Operational Issues

Gre

at T

ool

SpeakLouder

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