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MarketingStephan Langdon, MBA, M Ed
Chapter Nine
Chapter 2-slide 3
New-Product Development and Product Life-Cycle Strategies
• New-Product Development Strategy
• New-Product Development Process
• Managing New-Product Development
• Product Life-Cycle Strategies
• Additional Product and Service Considerations
Topic Outline
Chapter 2-slide 4
New-Product Development Strategy
Acquisition refers to the buying of a whole company, a patent, or a license to produce someone else’s product
New product development refers to original products, product improvements, product modifications, and new brands developed from the firm’s own research and development
Two ways to obtain new products
Chapter 2-slide 5
New-Product DevelopmentReasons for new product failure
Overestimation of market size
Poor design
Incorrect positioning
Wrong timing
Priced too high
Ineffective promotion
Management influence
High development costs
Competition
Chapter 2-slide 6
Which of the following is not a reason that a new product might fail?1. The product is priced too high.2. The product is poorly designed.3. The estimated market for the product is too large.4. All of the above are reasons that a new product might
fail.
Chapter 2-slide 7
Which of the following is not a reason that a new product might fail?1. The product is priced too high.2. The product is poorly designed.3. The estimated market for the product is too large.4. All of the above are reasons that a new product might
fail.
Chapter 2-slide 8
New-Product Development Process
Major Stages in New-Product Development
Chapter 2-slide 9
New-Product Development Process
Idea generation is the systematic search for new-product ideas
Sources of new-product ideas• Internal • External
Idea Generation
Chapter 2-slide 10
New-Product Development Process
Internal sources refer to the company’s own formal research and development, management and staff, and intrapreneurial programs
External sources refer to sources outside the company such as customers, competitors, distributors, suppliers, and outside design firms
Idea Generation
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Which of the following is not a good external source of ideas?1. Customers2. The R&D department3. Suppliers 4. Competitors
Chapter 2-slide 12
Which of the following is not a good external source of ideas?1. Customers2. The R&D department3. Suppliers 4. Competitors
Chapter 2-slide 13
New-Product Development Process
• Identify good ideas and drop poor ideas • R-W-W Screening Framework:• Is it real?• Can we win?• Is it worth doing?
Idea Screening
Chapter 2-slide 14
New-Product Development Process
Product idea is an idea for a possible product that the company can see itself offering to the market
Product concept is a detailed version of the idea stated in meaningful consumer terms
Product image is the way consumers perceive an actual or potential product
Concept Development and Testing
Chapter 2-slide 15
New-Product Development Process
Concept testing refers to testing new-product concepts with groups of target consumers
Concept Development and Testing
Chapter 2-slide 16
New-Product Development Process
• Marketing strategy development refers to the initial marketing strategy for introducing the product to the market
• Marketing strategy statement includes:• Description of the target market• Value proposition• Sales and profit goals
Marketing Strategy Development
Chapter 2-slide 17
New-Product Development Process
Business analysis involves a review of the sales, costs, and profit projections to find out whether they satisfy the company’s objectives
Marketing Strategy Development
Chapter 2-slide 18
New-Product Development Process
Product development involves the creation and testing of one or more physical versions by the R&D or engineering departments
• Requires an increase in investment
Marketing Strategy Development
Chapter 2-slide 19
New-Product Development Process
Test marketing is the stage at which the product and marketing program are introduced into more realistic marketing settings
Provides the marketer with experience in testing the product and entire marketing program before full introduction
Marketing Strategy Development
Chapter 2-slide 20
________ is a review of the sales, costs, and profit projections for a new product to find out whether these factors satisfy the company’s objectives.1. Market strategy development2. Product development3. Business analysis4. Forecasting
Chapter 2-slide 21
________ is a review of the sales, costs, and profit projections for a new product to find out whether these factors satisfy the company’s objectives.1. Market strategy development2. Product development3. Business analysis4. Forecasting
Chapter 2-slide 22
When a concept moves into a physical product to insure that the product idea can be turned into a workable product, this is referred to as ___________.1. market strategy2. product development3. business analysis4. commercialization
Chapter 2-slide 23
When a concept moves into a physical product to insure that the product idea can be turned into a workable product, this is referred to as ___________.1. market strategy2. product development3. business analysis4. commercialization
Chapter 2-slide 24
New-Product Development ProcessTypes of Test Markets
Standard test markets Controlled test marketsSimulated test markets
Chapter 2-slide 25
Which of the following is not a form of test marketing?1. Standard test markets2. Controlled test markets3. Simulated test markets4. Perceptual test markets
Chapter 2-slide 26
Which of the following is not a form of test marketing?1. Standard test markets2. Controlled test markets3. Simulated test markets4. Perceptual test markets
Chapter 2-slide 27
Some of the drawbacks of ________ test markets are that they can be very costly, and they can give competitors a chance to look at the company’s new ideas.1. standard2. controlled 3. simulated4. Internet
Chapter 2-slide 28
Some of the drawbacks of ________ test markets are that they can be very costly, and they can give competitors a chance to look at the company’s new ideas.1. standard2. controlled3. simulated 4. Internet
Chapter 2-slide 29
New-Product Development Process
• Advantages of simulated test markets• Less expensive than other test methods• Faster• Restricts access by competitors
• Disadvantages• Not considered as reliable and accurate due to the
controlled setting
Marketing Strategy Development
Chapter 2-slide 30
New-Product Development Process
Marketing Strategy Development
When firms test market
• New product with large investment
• Uncertainty about product or marketing program
When firms may not test
market• Simple line
extension• Copy of
competitor product
• Low costs• Management
confidence
Chapter 2-slide 31
New-Product Development Process
Commercialization is the introduction of the new product• When to launch• Where to launch• Planned market rollout
Marketing Strategy Development
Chapter 2-slide 32
The systematic search for new-product ideas is called ________.1. idea generation2. idea search3. idea screening 4. concept development
Chapter 2-slide 33
The systematic search for new-product ideas is called ________.1. idea generation2. idea search3. idea screening 4. concept development
Chapter 2-slide 34
Once the new product ideas have been screened, the next step in the new product development process is ________.1. marketing strategy2. concept development and testing3. product development4. none of the above
Chapter 2-slide 35
Once the new product ideas have been screened, the next step in the new product development process is ________.1. marketing strategy2. concept development and testing3. product development4. none of the above
Chapter 2-slide 36
The final stage in new product development is referred to as ________.1. new product penetration2. commercialization3. consumer initiation4. idea screened
Chapter 2-slide 37
The final stage in new product development is referred to as ________.1. new product penetration2. commercialization3. consumer initiation4. idea screened
Chapter 2-slide 38
Managing New-Product Development
Successful new-product development should be:• Customer centered• Team centered• Systematic
Chapter 2-slide 39
Managing New-Product Development
Customer-centered new product development focuses on finding new ways to solve customer problems and create more customer satisfying experiences
• Begins and ends with solving customer problems
New-Product Development Strategies
Chapter 2-slide 40
Managing New-Product Development
Sequential new-product development is a development approach where company departments work closely together individually to complete each stage of the process before passing it along to the next department or stage
• Increased control in risky or complex projects• Slow
New-Product Development Strategies
Chapter 2-slide 41
Managing New-Product Development
Team-based new-product development is a development approach where company departments work closely together in cross-functional teams, overlapping in the product-development process to save time and increase effectiveness
New-Product Development Strategies
Chapter 2-slide 42
Managing New-Product Development
Systematic new-product development is an innovative development approach that collects, reviews, evaluates, and manages new-product ideas
• Creates an innovation-oriented culture
• Yields a large number of new-product ideas
New-Product Development Strategies
Chapter 2-slide 43
Product Life-Cycle Strategies
Product Life Cycle
Chapter 2-slide 44
• Product development • Sales are zero and investment costs mount
• Introduction • Slow sales growth and profits are nonexistent
• Growth• Rapid market acceptance and increasing profits.
• Maturity • Slowdown in sales growth and profits level off or decline
• Decline• Sales fall off and profits drop
Product Life-Cycle Strategies
Chapter 2-slide 45
Which of the following is not a stage in the product life cycle (PLC)?1. Idea screening2. Growth3. Maturity4. Decline
Chapter 2-slide 46
Which of the following is not a stage in the product life cycle (PLC)?1. Idea screening2. Growth3. Maturity4. Decline
Chapter 2-slide 47
Which stage of the product life cycle (PLC) is characterized by slow growth because the product has achieved acceptance by most of its potential buyers?1. Introduction 2. Growth 3. Maturity 4. Decline
Chapter 2-slide 48
Which stage of the product life cycle (PLC) is characterized by slow growth because the product has achieved acceptance by most of its potential buyers?1. Introduction2. Growth3. Maturity 4. Decline
Chapter 2-slide 49
Product Life-Cycle Strategies
Fads are temporary periods of unusually high sales driven by consumer enthusiasm and immediate product or brand popularity
Chapter 2-slide 50
Product Life-Cycle Strategies
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________ tend to grow slowly, remain popular for a while, and then decline slowly.1. Fads2. Styles3. Fashions4. Designs
Chapter 2-slide 52
________ tend to grow slowly, remain popular for a while, and then decline slowly.1. Fads2. Styles3. Fashions4. Designs
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Product Life-Cycle Strategies
• Slow sales growth• Little or no profit• High distribution and promotion expense
Introduction Stage
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Product Life-Cycle Strategies
• Sales increase• New competitors enter the market• Price stability or decline to increase volume• Consumer education • Profits increase• Promotion and manufacturing costs gain
economies of scale
Growth Stage
Chapter 2-slide 55
Product Life-Cycle Strategies
• Slowdown in sales• Many suppliers• Substitute products• Overcapacity leads to competition• Increased promotion and R&D to support sales
and profits
Maturity Stage
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Product Life-Cycle Strategies
• Market modifying• Product modifying• Marketing mix
modifying
Maturity Stage Modifying Strategies
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Product Life-Cycle Strategies
• Maintain the product• Harvest the product• Drop the product
Decline Stage
Chapter 2-slide 58
In the ________ stage, sales start climbing quickly and competition often enters the market.1. introduction 2. growth 3. maturity 4. decline
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In the ________ stage, sales start climbing quickly and competition often enters the market.1. introduction2. growth3. maturity4. decline
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Product Life-Cycle Strategies
Summary of Product Life Cycle
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Additional Product and Service Considerations
Public policy and regulations regarding developing and dropping products, patents, quality, and safety
Product Decisions and Social Responsibility
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Marketers should consider public policy issues involving product safety, environment, and warranties. This is referred to as ________.1. social responsibility2. positioning3. marketing mix4. commercialization
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Marketers should consider public policy issues involving product safety, environment, and warranties. This is referred to as ________.1. social responsibility2. positioning3. marketing mix4. commercialization
Chapter 2-slide 64
Additional Product and Service Considerations
• Determining what products and services to introduce in which countries
• Standardization versus customization
• Packaging and labeling • Customs, values, laws
International Product and Service Marketing—Challenges
MarketingStephan Langdon, MBA, M Ed
