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12 TRENDS INFLUENCING THE FUTURE OF HOW WE
WORKIssues our organisations must consider now to survive in the next decade
Paul Taylor. Innovation Coach. Bromford Lab. Twitter @paulbromford
Organisations on Back Foot
Digitally Driven Change
Volatile Economy and Environment
THE DISRUPTION IS UP AND RUNNING
ORGANISATIONS AS PLATFORMS
ANY SECTOR THAT HAS MULTIPLE PLAYERS PERFORMING THE SAME FUNCTION IS RIPE FOR DISRUPTION
IT”S NOT A QUESTION OF WHETHER THE UBER, ALIBABA, AIRBNB OR FACEBOOK OF THE PUBLIC SECTOR WILL EMERGE
IT”S A QUESTION OF WHEN
GROWTH OF INNOVATION LABS, HUBS
AND ACCELERATORS
‘Wait and see means wait and die’
ORGANISATIONS MUST CREATE PURPOSEFUL SPACE FOR TESTING AND EXPLORING
PUTTING THE WORD “INNOVATION” IN YOUR STRATEGY WON’T MAKE YOU DO ANYTHING DIFFERENTLY
TRUST IN INSTITUTIONS IS ERODING
Distrust in business and government and nonprofits is the new normal. And you can’t rebuild trust through marketing.
DEFAULT TO TRANSPARENCY
HUMANISE THE ORGANISATION
REINVENT SERVICES NOT REBRAND THEM
Lorem ipsum dolor sit amet, consetetur sadipscing elitr sed diam
EASY TO CUSTOMIZE
FLATTENED ORGANISATIONSMost corporate structures are uniquely designed to ensure that
any decent idea never goes near the top table
IMAGINE A COMPANY CHART LIKE YOUR TWITTER OR FACEBOOK GRAPH
CONNECTED LEADERSHIP HELPS THE NETWORK MAKE BETTER DECISIONS
So it’s time to stop doing them - and start testing
70% of them fail THE END OF BIG CHANGE PROGRAMMES
A PROTOTYPE IS WORTH 1000 MEETINGS
AI AND AUTOMATIONYour Home and Workplace is getting smarter
INTELLIGENT ASSISTANTS COULD REPLACE THE NEED FOR ACTUAL ASSISTANTS IN THE NEXT 5 YEARS
ANYTHING WE CAN AUTOMATE WILL BE AUTOMATED
THE DEATH AND REBIRTH OF THE
OFFICE
The office is good for lots of things - but not for getting any work done
WORK FROM ANYWHERE
THE OFFICE REBORN AS
NETWORK HUB
DIGITAL COLLABORATION TOOLS AND VIRTUAL SUPPORT NETWORKS
Pick your own. It probably won’t be your officially approved company one..
NEW WAYS OF KNOWLEDGE SHARING WILL BREAK DOWN ESTABLISHED SILOS
POWER IS SHIFTING FROM THE TOP OF THE MEETING TABLE TO THE CENTRE OF THE NETWORK
And don’t assume the older people are the ones with the gaps...
MULTI GEN WORKPLACES AND DIGITAL SKILLS GAPS
ORGANISATIONS MUST INVEST IN DIGITAL SKILLS BUILDING TO MAXIMISE THE RICH MIX OF TALENT IN A FIVE GENERATION WORKPLACE
THAT MEANS PEOPLE WHO CAN CONFIDENTLY NAVIGATE A WIDE RANGE OF INTERCONNECTED NETWORKS.
IT’S MORE THAN PRESSING SEND ON AN EMAIL
SELF MANUFACTURE , 3DP AND MAKERS
WHAT’S LEFT FOR YOUR ORGANISATION TO DO WHEN CUSTOMERS CAN DESIGN AND BUILD THEIR OWN PRODUCTS?
ROBOT COMPANIONS AND ASSISTIVE SERVICE
Dementia friend
PARO
Emotional companion
PEPPER
KFC employee
DUMI
WE NEED TO JOIN UP OUR THINKING ABOUT WHAT HAPPENS TO COMMUNITIES WHEN LOW SKILLED JOBS BECOME AUTOMATED
LET’S LOOK AT THE OPPORTUNITY HERE TO TACKLE LONELINESS AND ISOLATION
VR IN THE HOME AND WORKPLACE$120 Billion market by 2020. Or the next 3D TV?
VR AND AR COULD REVOLUTIONISE THE WAY WE TRAIN FOR OUR JOBS AND EXPLORE OUR NEIGHBOURHOODS
REMEMBER - SOME PEOPLE SAID DRONES WOULD NEVER TAKE OFF..
And human experiences can’t be automated
...yet
BUT BEFORE WE RUSH TO TECHNOLOGY LET’S ALSO
REMEMBER EXPERIENCE IS THE DIFFERENTIATOR
