Steve RemediosSteve RemediosSteve RemediosSteve Remedios

“Success will depend less on rote and more on reason; less on the authority of the few and more on the judgment of many; less on compulsion and more on motivation; less on external control of people and more on internal discipline”

On Handling Change…On Handling Change…On Handling Change…On Handling Change…

Why this PPT?Why this PPT?Why this PPT?Why this PPT?

I have been reflecting on the year gone by…I have been reflecting on the year gone by…I have been reflecting on the year gone by…I have been reflecting on the year gone by…

We have cracked new launches and VWD in 2008…We have cracked new launches and VWD in 2008…We have cracked new launches and VWD in 2008…We have cracked new launches and VWD in 2008…

BUT…BUT…BUT…BUT…

Market Share is still not looking up!Market Share is still not looking up!Market Share is still not looking up!Market Share is still not looking up!

And that leaves a bad taste in my mouth…And that leaves a bad taste in my mouth…And that leaves a bad taste in my mouth…And that leaves a bad taste in my mouth…

If I were the captain of the sales If I were the captain of the sales If I were the captain of the sales If I were the captain of the sales team…team…team…team…

I would have changed some of the playersI would have changed some of the playersI would have changed some of the playersI would have changed some of the players

I would have changed the training routinesI would have changed the training routinesI would have changed the training routinesI would have changed the training routines

I would have changed the way we play the I would have changed the way we play the I would have changed the way we play the I would have changed the way we play the gamegamegamegamegamegamegamegame

I would have got a new coach for the teamI would have got a new coach for the teamI would have got a new coach for the teamI would have got a new coach for the team

I would have brought in state of the art I would have brought in state of the art I would have brought in state of the art I would have brought in state of the art technology to break down the opponents technology to break down the opponents technology to break down the opponents technology to break down the opponents

players.players.players.players.

Stephen Rodger WaughStephen Rodger WaughStephen Rodger WaughStephen Rodger Waugh

“Success will depend less on rote and more on reason; less on the authority of the few and more on the judgment of many; less on compulsion and more on motivation; less on external control of people and more on internal discipline”

The Leader and The Legend of the The Leader and The Legend of the The Leader and The Legend of the The Leader and The Legend of the Invincible AussiesInvincible AussiesInvincible AussiesInvincible Aussies

“Winning is not everything, it is the “Winning is not everything, it is the “Winning is not everything, it is the “Winning is not everything, it is the only thing”only thing”only thing”only thing”

Core ValuesCore ValuesCore ValuesCore Values

CompetitivenessCompetitivenessCompetitivenessCompetitiveness

“Son, you just dropped the World Cup”“Son, you just dropped the World Cup”“Son, you just dropped the World Cup”“Son, you just dropped the World Cup”

TeamingTeamingTeamingTeaming

“Quick to deflect credit, quicker to share blame”“Quick to deflect credit, quicker to share blame”“Quick to deflect credit, quicker to share blame”“Quick to deflect credit, quicker to share blame”“Quick to deflect credit, quicker to share blame”“Quick to deflect credit, quicker to share blame”“Quick to deflect credit, quicker to share blame”“Quick to deflect credit, quicker to share blame”

Lack of Personal EgoLack of Personal EgoLack of Personal EgoLack of Personal Ego

Mark Taylor declared when he was 334 not outMark Taylor declared when he was 334 not outMark Taylor declared when he was 334 not outMark Taylor declared when he was 334 not out

Waugh focussed on minimizing ‘individual stardom’Waugh focussed on minimizing ‘individual stardom’Waugh focussed on minimizing ‘individual stardom’Waugh focussed on minimizing ‘individual stardom’

Core ValuesCore ValuesCore ValuesCore Values

Careful RecruitmentCareful RecruitmentCareful RecruitmentCareful Recruitment

Allan Border for 6 years (2.77 W/L Ratio)Allan Border for 6 years (2.77 W/L Ratio)Allan Border for 6 years (2.77 W/L Ratio)Allan Border for 6 years (2.77 W/L Ratio)

Mark Taylor despite slump (3.02) W/L Ratio)Mark Taylor despite slump (3.02) W/L Ratio)Mark Taylor despite slump (3.02) W/L Ratio)Mark Taylor despite slump (3.02) W/L Ratio)

“Pick a team, then select the captain”“Pick a team, then select the captain”“Pick a team, then select the captain”“Pick a team, then select the captain”“Pick a team, then select the captain”“Pick a team, then select the captain”“Pick a team, then select the captain”“Pick a team, then select the captain”

Abiding FaithAbiding FaithAbiding FaithAbiding Faith

‘Servant Leadership’‘Servant Leadership’‘Servant Leadership’‘Servant Leadership’

One who leads by example, and who has the holistic One who leads by example, and who has the holistic One who leads by example, and who has the holistic One who leads by example, and who has the holistic well being of each of his charges very much at well being of each of his charges very much at well being of each of his charges very much at well being of each of his charges very much at heartheartheartheart

ProcessesProcessesProcessesProcesses

Constant InnovationConstant InnovationConstant InnovationConstant Innovation

Separate teams for ODI Separate teams for ODI Separate teams for ODI Separate teams for ODI and Testsand Testsand Testsand Tests

Bowling first on winning a Bowling first on winning a Bowling first on winning a Bowling first on winning a tosstosstosstoss

Match PreparationMatch PreparationMatch PreparationMatch Preparation

Action plans for every Action plans for every Action plans for every Action plans for every player in the oppositionplayer in the oppositionplayer in the oppositionplayer in the opposition

Psychological profile of Psychological profile of Psychological profile of Psychological profile of key memberskey memberskey memberskey memberstosstosstosstoss

One percent targetsOne percent targetsOne percent targetsOne percent targets

Long Term PlanningLong Term PlanningLong Term PlanningLong Term Planning

Australia AAustralia AAustralia AAustralia A

Coaching InfrastructureCoaching InfrastructureCoaching InfrastructureCoaching Infrastructure

Rotation of playersRotation of playersRotation of playersRotation of players

key memberskey memberskey memberskey members

Warm up routinesWarm up routinesWarm up routinesWarm up routines

RetirementRetirementRetirementRetirement

GilchristGilchristGilchristGilchrist

“Why” vs. “Why Not?”“Why” vs. “Why Not?”“Why” vs. “Why Not?”“Why” vs. “Why Not?”

WarneWarneWarneWarne

8 Steps to Major Change*8 Steps to Major Change*8 Steps to Major Change*8 Steps to Major Change*

Establish urgencyEstablish urgencyEstablish urgencyEstablish urgency

Create a coalitionCreate a coalitionCreate a coalitionCreate a coalition

Develop a vision & strategyDevelop a vision & strategyDevelop a vision & strategyDevelop a vision & strategy

Communicate the visionCommunicate the visionCommunicate the visionCommunicate the visionCommunicate the visionCommunicate the visionCommunicate the visionCommunicate the vision

Empower broadEmpower broadEmpower broadEmpower broad----based actionbased actionbased actionbased action

Generate shortGenerate shortGenerate shortGenerate short----term winsterm winsterm winsterm wins

Consolidate gains & produce more changeConsolidate gains & produce more changeConsolidate gains & produce more changeConsolidate gains & produce more change

Anchor new approachesAnchor new approachesAnchor new approachesAnchor new approaches

*Adapted from *Adapted from *Adapted from *Adapted from Leading ChangeLeading ChangeLeading ChangeLeading Change by John P. Kotterby John P. Kotterby John P. Kotterby John P. Kotter

8 Words to Major Change*8 Words to Major Change*8 Words to Major Change*8 Words to Major Change*

Establish Establish Establish Establish urgencyurgencyurgencyurgency

Create a Create a Create a Create a coalitioncoalitioncoalitioncoalition

Develop a Develop a Develop a Develop a visionvisionvisionvision & strategy& strategy& strategy& strategy

CommunicateCommunicateCommunicateCommunicateCommunicateCommunicateCommunicateCommunicate the visionthe visionthe visionthe vision

EmpowerEmpowerEmpowerEmpower broadbroadbroadbroad----based actionbased actionbased actionbased action

Generate Generate Generate Generate shortshortshortshort----termtermtermterm winswinswinswins

ConsolidateConsolidateConsolidateConsolidate gains & produce more changegains & produce more changegains & produce more changegains & produce more change

AnchorAnchorAnchorAnchor new approachesnew approachesnew approachesnew approaches

*Stolen with pride from *Stolen with pride from *Stolen with pride from *Stolen with pride from Leading ChangeLeading ChangeLeading ChangeLeading Change by John P. Kotterby John P. Kotterby John P. Kotterby John P. Kotter

Establish UrgencyEstablish UrgencyEstablish UrgencyEstablish Urgency

Overcoming Complacency is crucialOvercoming Complacency is crucialOvercoming Complacency is crucialOvercoming Complacency is crucial

A compelling need has to be developed and sharedA compelling need has to be developed and sharedA compelling need has to be developed and sharedA compelling need has to be developed and shared

Visible Crises catch peoples’ attention and drive up Visible Crises catch peoples’ attention and drive up Visible Crises catch peoples’ attention and drive up Visible Crises catch peoples’ attention and drive up the urgency levelsthe urgency levelsthe urgency levelsthe urgency levelsthe urgency levelsthe urgency levelsthe urgency levelsthe urgency levels

The Fire Engines only leave once an alarm has been The Fire Engines only leave once an alarm has been The Fire Engines only leave once an alarm has been The Fire Engines only leave once an alarm has been sounded!sounded!sounded!sounded!

Create a CoalitionCreate a CoalitionCreate a CoalitionCreate a Coalition

Power & Credibility:Power & Credibility:Power & Credibility:Power & Credibility: to legitimize change (critical to legitimize change (critical to legitimize change (critical to legitimize change (critical mass); Ability to reward/confrontmass); Ability to reward/confrontmass); Ability to reward/confrontmass); Ability to reward/confront

Pain &Sacrifice:Pain &Sacrifice:Pain &Sacrifice:Pain &Sacrifice: Personal Stake; Pursue change despite Personal Stake; Pursue change despite Personal Stake; Pursue change despite Personal Stake; Pursue change despite personal pricepersonal pricepersonal pricepersonal price

Create a CoalitionCreate a CoalitionCreate a CoalitionCreate a Coalition

personal pricepersonal pricepersonal pricepersonal price

Expertise:Expertise:Expertise:Expertise: Informed & intelligent decision makingInformed & intelligent decision makingInformed & intelligent decision makingInformed & intelligent decision making

Public/Private Role:Public/Private Role:Public/Private Role:Public/Private Role: Commitment and ability to support Commitment and ability to support Commitment and ability to support Commitment and ability to support change publicly/ meet privately with agentschange publicly/ meet privately with agentschange publicly/ meet privately with agentschange publicly/ meet privately with agents

Pitfalls:Pitfalls:Pitfalls:Pitfalls: Avoid those who create mistrust or put their Avoid those who create mistrust or put their Avoid those who create mistrust or put their Avoid those who create mistrust or put their own immediate interests above the greater goal own immediate interests above the greater goal own immediate interests above the greater goal own immediate interests above the greater goal

Develop a vision & strategyDevelop a vision & strategyDevelop a vision & strategyDevelop a vision & strategy

Develop, articulate and communicate a shared vision of Develop, articulate and communicate a shared vision of Develop, articulate and communicate a shared vision of Develop, articulate and communicate a shared vision of the desired change that is: the desired change that is: the desired change that is: the desired change that is:

Imaginable Imaginable Imaginable Imaginable –––– Creates a PictureCreates a PictureCreates a PictureCreates a PictureImaginable Imaginable Imaginable Imaginable –––– Creates a PictureCreates a PictureCreates a PictureCreates a Picture

Desirable Desirable Desirable Desirable –––– Appeals to the longAppeals to the longAppeals to the longAppeals to the long----term interestterm interestterm interestterm interest

Feasible Feasible Feasible Feasible –––– Realistic & AttainableRealistic & AttainableRealistic & AttainableRealistic & Attainable

Focused Focused Focused Focused –––– Clearly guides decisionsClearly guides decisionsClearly guides decisionsClearly guides decisions

Flexible Flexible Flexible Flexible –––– Allows for changing conditionsAllows for changing conditionsAllows for changing conditionsAllows for changing conditions

Communicable Communicable Communicable Communicable –––– Successfully explained in 5 min.Successfully explained in 5 min.Successfully explained in 5 min.Successfully explained in 5 min.

Communicate the VisionCommunicate the VisionCommunicate the VisionCommunicate the Vision

Keep it Simple; Lose the JargonKeep it Simple; Lose the JargonKeep it Simple; Lose the JargonKeep it Simple; Lose the Jargon

Create Verbal PicturesCreate Verbal PicturesCreate Verbal PicturesCreate Verbal Pictures

Multiple Forums; RepetitionMultiple Forums; RepetitionMultiple Forums; RepetitionMultiple Forums; Repetition

Lead by Example; Your Behavior SpeaksLead by Example; Your Behavior SpeaksLead by Example; Your Behavior SpeaksLead by Example; Your Behavior SpeaksLead by Example; Your Behavior SpeaksLead by Example; Your Behavior SpeaksLead by Example; Your Behavior SpeaksLead by Example; Your Behavior Speaks

Explain the Appearance of InconsistenciesExplain the Appearance of InconsistenciesExplain the Appearance of InconsistenciesExplain the Appearance of Inconsistencies

2222---- Way: Listen as Well as ShareWay: Listen as Well as ShareWay: Listen as Well as ShareWay: Listen as Well as Share

Empower broadEmpower broadEmpower broadEmpower broad----based actionbased actionbased actionbased action

Sponsors:Sponsors:Sponsors:Sponsors: Senior management leaders Senior management leaders Senior management leaders Senior management leaders ---- the driving the driving the driving the driving force of change force of change force of change force of change ---- must walk the walk. must walk the walk. must walk the walk. must walk the walk.

Advocates:Advocates:Advocates:Advocates: Allies of leaders, deploy the vision Allies of leaders, deploy the vision Allies of leaders, deploy the vision Allies of leaders, deploy the vision ----communicate communicate communicate communicate ---- involve involve involve involve ---- sell sell sell sell –––– MOTIVATE the MOTIVATE the MOTIVATE the MOTIVATE the

masses.masses.masses.masses.masses.masses.masses.masses.

Agents:Agents:Agents:Agents: Influence sponsors’ commitment, target Influence sponsors’ commitment, target Influence sponsors’ commitment, target Influence sponsors’ commitment, target resistance, measure readiness, assess existing resistance, measure readiness, assess existing resistance, measure readiness, assess existing resistance, measure readiness, assess existing

people/structurespeople/structurespeople/structurespeople/structures

Targets:Targets:Targets:Targets: Everyone in organization Everyone in organization Everyone in organization Everyone in organization ---- develop, train, develop, train, develop, train, develop, train, reinforce, supportreinforce, supportreinforce, supportreinforce, support

Generate shortGenerate shortGenerate shortGenerate short----term winsterm winsterm winsterm wins

Plan for and create regular “wins”Plan for and create regular “wins”Plan for and create regular “wins”Plan for and create regular “wins”

Recognizing and rewarding people who facilitate Recognizing and rewarding people who facilitate Recognizing and rewarding people who facilitate Recognizing and rewarding people who facilitate the “wins”the “wins”the “wins”the “wins”

Momentum is building, less resistanceMomentum is building, less resistanceMomentum is building, less resistanceMomentum is building, less resistanceMomentum is building, less resistanceMomentum is building, less resistanceMomentum is building, less resistanceMomentum is building, less resistance

You get what you rewardYou get what you rewardYou get what you rewardYou get what you reward

There is no such thing as ‘Too Much Recognition’ There is no such thing as ‘Too Much Recognition’ There is no such thing as ‘Too Much Recognition’ There is no such thing as ‘Too Much Recognition’ in a climate of change!in a climate of change!in a climate of change!in a climate of change!

Consolidate gains & produce moreConsolidate gains & produce moreConsolidate gains & produce moreConsolidate gains & produce morechangechangechangechange

Use increased credibility to change other systems that Use increased credibility to change other systems that Use increased credibility to change other systems that Use increased credibility to change other systems that don’t fit the visiondon’t fit the visiondon’t fit the visiondon’t fit the vision

Hire, promote, and develop people who implement the Hire, promote, and develop people who implement the Hire, promote, and develop people who implement the Hire, promote, and develop people who implement the change visionchange visionchange visionchange visionchange visionchange visionchange visionchange vision

Reinvigorate the process with new projects, themes, Reinvigorate the process with new projects, themes, Reinvigorate the process with new projects, themes, Reinvigorate the process with new projects, themes, and change agentsand change agentsand change agentsand change agents

Don’t let upDon’t let upDon’t let upDon’t let up

Anchor new ApproachesAnchor new ApproachesAnchor new ApproachesAnchor new Approaches

May involve turnover.May involve turnover.May involve turnover.May involve turnover.

Maintain clear focus.Maintain clear focus.Maintain clear focus.Maintain clear focus.

Cultural change comes last, not first.Cultural change comes last, not first.Cultural change comes last, not first.Cultural change comes last, not first.

Embrace resistance.Embrace resistance.Embrace resistance.Embrace resistance.

Respect those who resist.Respect those who resist.Respect those who resist.Respect those who resist.

Heifitz & Laurie Heifitz & Laurie Heifitz & Laurie Heifitz & Laurie –––– 6 Principles6 Principles6 Principles6 Principles

Steve’s TIBsSteve’s TIBsSteve’s TIBsSteve’s TIBs

“Success will depend less on rote and more on reason; less on the authority of the few and more on the judgment of many; less on compulsion and more on motivation; less on external control of people and more on internal discipline”

TIB = This I BelieveTIB = This I BelieveTIB = This I BelieveTIB = This I Believe

This I BelieveThis I BelieveThis I BelieveThis I Believe

Level 10 Level 10 Level 10 Level 10 –––– The One Thing You Need To Know The One Thing You Need To Know The One Thing You Need To Know The One Thing You Need To Know ––––The 5 Dysfunctions Of A Team The 5 Dysfunctions Of A Team The 5 Dysfunctions Of A Team The 5 Dysfunctions Of A Team –––– DLE DLE DLE DLE –––– How How How How

Full Is Your Bucket Full Is Your Bucket Full Is Your Bucket Full Is Your Bucket –––– The Lucifer Effect The Lucifer Effect The Lucifer Effect The Lucifer Effect –––– Jack Jack Jack Jack Welch Welch Welch Welch –––– Broken Windows Theory Broken Windows Theory Broken Windows Theory Broken Windows Theory –––– Emotional Emotional Emotional Emotional Welch Welch Welch Welch –––– Broken Windows Theory Broken Windows Theory Broken Windows Theory Broken Windows Theory –––– Emotional Emotional Emotional Emotional Intelligence Intelligence Intelligence Intelligence –––– The Truth About You The Truth About You The Truth About You The Truth About You –––– Dee Hock Dee Hock Dee Hock Dee Hock

–––– Q12 Q12 Q12 Q12 –––– Marcus Buckingham Marcus Buckingham Marcus Buckingham Marcus Buckingham –––– Tom Peters Tom Peters Tom Peters Tom Peters ––––GROW GROW GROW GROW –––– The Leadership Engine The Leadership Engine The Leadership Engine The Leadership Engine –––– Remarkable Remarkable Remarkable Remarkable

–––– The Purple Cow The Purple Cow The Purple Cow The Purple Cow –––– Seth Godin Seth Godin Seth Godin Seth Godin –––– Socratic Socratic Socratic Socratic Condemnation Condemnation Condemnation Condemnation –––– Gladwell Gladwell Gladwell Gladwell –––– 10,000 hour rule10,000 hour rule10,000 hour rule10,000 hour rule

This I BelieveThis I BelieveThis I BelieveThis I Believe

Level 10 Level 10 Level 10 Level 10 –––– The One Thing You Need To Know The One Thing You Need To Know The One Thing You Need To Know The One Thing You Need To Know –––– The 5 The 5 The 5 The 5 Dysfunctions Of A Team Dysfunctions Of A Team Dysfunctions Of A Team Dysfunctions Of A Team –––– DLE DLE DLE DLE –––– How Full Is Your How Full Is Your How Full Is Your How Full Is Your

Bucket Bucket Bucket Bucket –––– The Lucifer EffectThe Lucifer EffectThe Lucifer EffectThe Lucifer Effect ––––

Jack Welch Jack Welch –– Broken Windows Theory Broken Windows Theory –– Emotional Emotional Jack Welch Jack Welch Jack Welch Jack Welch –––– Broken Windows Theory Broken Windows Theory Broken Windows Theory Broken Windows Theory –––– Emotional Emotional Emotional Emotional Intelligence Intelligence Intelligence Intelligence –––– The Truth About You The Truth About You The Truth About You The Truth About You –––– Dee Hock Dee Hock Dee Hock Dee Hock –––– Q12 Q12 Q12 Q12 –––– Marcus Buckingham Marcus Buckingham Marcus Buckingham Marcus Buckingham –––– Tom Peters Tom Peters Tom Peters Tom Peters –––– GROW GROW GROW GROW –––– The The The The

Leadership Engine Leadership Engine Leadership Engine Leadership Engine –––– Remarkable Remarkable Remarkable Remarkable –––– The Purple Cow The Purple Cow The Purple Cow The Purple Cow ––––Seth Godin Seth Godin Seth Godin Seth Godin –––– Socratic Condemnation Socratic Condemnation Socratic Condemnation Socratic Condemnation –––– Gladwell Gladwell Gladwell Gladwell ––––

10,000 hour rule10,000 hour rule10,000 hour rule10,000 hour rule

This I BelieveThis I BelieveThis I BelieveThis I Believe

Level 10 Level 10 Level 10 Level 10 –––– The One Thing You Need To Know The One Thing You Need To Know The One Thing You Need To Know The One Thing You Need To Know –––– The 5 The 5 The 5 The 5 Dysfunctions Of A Team Dysfunctions Of A Team Dysfunctions Of A Team Dysfunctions Of A Team –––– DLE DLE DLE DLE –––– How Full Is Your How Full Is Your How Full Is Your How Full Is Your

Bucket Bucket Bucket Bucket –––– The Lucifer Effect The Lucifer Effect The Lucifer Effect The Lucifer Effect –––– Jack Welch Jack Welch Jack Welch Jack Welch ––––

Broken Windows TheoryBroken Windows TheoryBroken Windows TheoryBroken Windows TheoryBroken Windows TheoryBroken Windows TheoryBroken Windows TheoryBroken Windows Theory–––– Emotional Intelligence Emotional Intelligence Emotional Intelligence Emotional Intelligence –––– The Truth About You The Truth About You The Truth About You The Truth About You ––––

Dee Hock Dee Hock Dee Hock Dee Hock –––– Q12 Q12 Q12 Q12 –––– Marcus Buckingham Marcus Buckingham Marcus Buckingham Marcus Buckingham –––– Tom Peters Tom Peters Tom Peters Tom Peters –––– GROW GROW GROW GROW –––– The Leadership Engine The Leadership Engine The Leadership Engine The Leadership Engine –––– Remarkable Remarkable Remarkable Remarkable –––– The The The The Purple Cow Purple Cow Purple Cow Purple Cow –––– Seth Godin Seth Godin Seth Godin Seth Godin –––– Socratic Condemnation Socratic Condemnation Socratic Condemnation Socratic Condemnation ––––

Gladwell Gladwell Gladwell Gladwell –––– 10,000 hour rule10,000 hour rule10,000 hour rule10,000 hour rule

This I BelieveThis I BelieveThis I BelieveThis I Believe

Level 10 Level 10 Level 10 Level 10 –––– The One Thing You Need To The One Thing You Need To The One Thing You Need To The One Thing You Need To KnowKnowKnowKnow –––– The 5 Dysfunctions Of A Team The 5 Dysfunctions Of A Team The 5 Dysfunctions Of A Team The 5 Dysfunctions Of A Team –––– DLE DLE DLE DLE –––– How How How How

Full Is Your Bucket Full Is Your Bucket Full Is Your Bucket Full Is Your Bucket –––– The Lucifer Effect The Lucifer Effect The Lucifer Effect The Lucifer Effect –––– Jack Welch Jack Welch Jack Welch Jack Welch ––––Broken Windows Theory Broken Windows Theory Broken Windows Theory Broken Windows Theory –––– Emotional Intelligence Emotional Intelligence Emotional Intelligence Emotional Intelligence ––––Broken Windows Theory Broken Windows Theory Broken Windows Theory Broken Windows Theory –––– Emotional Intelligence Emotional Intelligence Emotional Intelligence Emotional Intelligence ––––

The Truth About YouThe Truth About YouThe Truth About YouThe Truth About You –––– Dee Hock Dee Hock Dee Hock Dee Hock –––– Q12Q12Q12Q12 ––––

Marcus BuckinghamMarcus BuckinghamMarcus BuckinghamMarcus Buckingham –––– Tom Peters Tom Peters Tom Peters Tom Peters –––– GROW GROW GROW GROW ––––

The Leadership Engine The Leadership Engine The Leadership Engine The Leadership Engine –––– Remarkable Remarkable Remarkable Remarkable –––– The Purple Cow The Purple Cow The Purple Cow The Purple Cow –––– Seth Godin Seth Godin Seth Godin Seth Godin –––– Socratic Condemnation Socratic Condemnation Socratic Condemnation Socratic Condemnation –––– Gladwell Gladwell Gladwell Gladwell ––––

10,000 hour rule10,000 hour rule10,000 hour rule10,000 hour rule

This I BelieveThis I BelieveThis I BelieveThis I Believe

Level 10 Level 10 Level 10 Level 10 –––– The One Thing You Need To Know The One Thing You Need To Know The One Thing You Need To Know The One Thing You Need To Know –––– The 5 The 5 The 5 The 5 Dysfunctions Of A Team Dysfunctions Of A Team Dysfunctions Of A Team Dysfunctions Of A Team –––– DLE DLE DLE DLE –––– How Full Is Your How Full Is Your How Full Is Your How Full Is Your Bucket Bucket Bucket Bucket –––– The Lucifer Effect The Lucifer Effect The Lucifer Effect The Lucifer Effect –––– Jack Welch Jack Welch Jack Welch Jack Welch –––– Broken Broken Broken Broken

Windows Theory Windows Theory Windows Theory Windows Theory –––– Emotional Intelligence Emotional Intelligence Emotional Intelligence Emotional Intelligence –––– The Truth The Truth The Truth The Truth About You About You About You About You –––– Dee Hock Dee Hock Dee Hock Dee Hock –––– Q12 Q12 Q12 Q12 –––– Marcus Buckingham Marcus Buckingham Marcus Buckingham Marcus Buckingham About You About You About You About You –––– Dee Hock Dee Hock Dee Hock Dee Hock –––– Q12 Q12 Q12 Q12 –––– Marcus Buckingham Marcus Buckingham Marcus Buckingham Marcus Buckingham

–––– Tom Peters Tom Peters Tom Peters Tom Peters –––– GROW GROW GROW GROW –––– The Leadership Engine The Leadership Engine The Leadership Engine The Leadership Engine ––––

Remarkable Remarkable Remarkable Remarkable –––– The Purple Cow The Purple Cow The Purple Cow The Purple Cow –––– Seth Seth Seth Seth GodinGodinGodinGodin –––– Socratic Condemnation Socratic Condemnation Socratic Condemnation Socratic Condemnation –––– Gladwell Gladwell Gladwell Gladwell ––––

10,000 hour rule10,000 hour rule10,000 hour rule10,000 hour rule

In Summary!In Summary!In Summary!In Summary!

Establish Establish Establish Establish urgencyurgencyurgencyurgency

Create a Create a Create a Create a coalitioncoalitioncoalitioncoalition

Develop a Develop a Develop a Develop a visionvisionvisionvision & strategy& strategy& strategy& strategy

CommunicateCommunicateCommunicateCommunicate the visionthe visionthe visionthe vision

Broken Broken Broken Broken WindowsWindowsWindowsWindows

The Lucifer The Lucifer The Lucifer The Lucifer EffectEffectEffectEffect

CommunicateCommunicateCommunicateCommunicate the visionthe visionthe visionthe vision

EmpowerEmpowerEmpowerEmpower broadbroadbroadbroad----based actionbased actionbased actionbased action

Generate Generate Generate Generate shortshortshortshort----termtermtermterm winswinswinswins

ConsolidateConsolidateConsolidateConsolidate gains & produce more changegains & produce more changegains & produce more changegains & produce more change

AnchorAnchorAnchorAnchor new approachesnew approachesnew approachesnew approachesBe Truly Be Truly Be Truly Be Truly

RemarkableRemarkableRemarkableRemarkableTruth About Truth About Truth About Truth About

You!You!You!You!

The EndThe EndThe EndThe End

“Success will depend less on rote and more on reason; less on the authority of the few and more on the judgment of many; less on compulsion and more on motivation; less on external control of people and more on internal discipline”

Steve RemediosSteve RemediosSteve RemediosSteve Remedios

The One Thing You Need To The One Thing You Need To The One Thing You Need To The One Thing You Need To KnowKnowKnowKnow

“Success will depend less on rote and more on reason; less on the authority of the few and more on the judgment of many; less on compulsion and more on motivation; less on external control of people and more on internal discipline”

KnowKnowKnowKnow

Great ManagingGreat ManagingGreat ManagingGreat Managing

“Success will depend less on rote and more on reason; less on the authority of the few and more on the judgment of many; less on compulsion and more on motivation; less on external control of people and more on internal discipline”

Discover what is unique about each Discover what is unique about each Discover what is unique about each Discover what is unique about each person and capitalize on it.person and capitalize on it.person and capitalize on it.person and capitalize on it.

Three ThingsThree ThingsThree ThingsThree Things

Strengths & WeaknessesStrengths & WeaknessesStrengths & WeaknessesStrengths & Weaknesses

TriggersTriggersTriggersTriggers

Styles of learningStyles of learningStyles of learningStyles of learning

AnalyzingAnalyzingAnalyzingAnalyzingAnalyzingAnalyzingAnalyzingAnalyzing

DoingDoingDoingDoing

WatchingWatchingWatchingWatching

Great LeadingGreat LeadingGreat LeadingGreat Leading

“Success will depend less on rote and more on reason; less on the authority of the few and more on the judgment of many; less on compulsion and more on motivation; less on external control of people and more on internal discipline”

Discover what is universal and Discover what is universal and Discover what is universal and Discover what is universal and capitalize on it.capitalize on it.capitalize on it.capitalize on it.

Five universalsFive universalsFive universalsFive universals

Fear of DeathFear of DeathFear of DeathFear of Death

Fear of the OutsiderFear of the OutsiderFear of the OutsiderFear of the Outsider

Fear of the futureFear of the futureFear of the futureFear of the future

Fear of chaosFear of chaosFear of chaosFear of chaosFear of chaosFear of chaosFear of chaosFear of chaos

Fear of insignificanceFear of insignificanceFear of insignificanceFear of insignificance

Five UniversalsFive UniversalsFive UniversalsFive Universals

Fear of DeathFear of DeathFear of DeathFear of Death

(need for security)(need for security)(need for security)(need for security)Fear of the OutsiderFear of the OutsiderFear of the OutsiderFear of the Outsider

(need for community)(need for community)(need for community)(need for community)Fear of the futureFear of the futureFear of the futureFear of the future

(need for clarity)(need for clarity)(need for clarity)(need for clarity)Fear of chaosFear of chaosFear of chaosFear of chaos

(need for authority)(need for authority)(need for authority)(need for authority)Fear of insignificanceFear of insignificanceFear of insignificanceFear of insignificance

(need for respect)(need for respect)(need for respect)(need for respect)

The disciplines of LeadershipThe disciplines of LeadershipThe disciplines of LeadershipThe disciplines of Leadership

Take time to reflectTake time to reflectTake time to reflectTake time to reflect

Select your Heroes with great careSelect your Heroes with great careSelect your Heroes with great careSelect your Heroes with great care

PracticePracticePracticePractice