Yammer + SharePoint + Mobile - Oh My!

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technology for great

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technology for great Simply put, we use our wide range of digital and technical expertise to invent solutions that help people adapt to the digital environment, and in turn make their lives better.

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SharePoint, and Yammer and Mobile, Oh my

Driving Conversation in the Connected Workforce

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61 % of time is spent coordinating collaboration

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Agenda – evolving as content comes in

§ Social and Mobile today

§ Microsoft’s view of the world

§ Objectives

§ What does success look like?

§ A Retail organization

§ Where are the gaps?

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The Enterprise Conversation

The case for Social and Mobile

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Social and Mobile By the Numbers Mobile

95%   34  hours   70%   1.2  B  

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Social and Mobile By the Numbers Mobile

95%  Of  workers  using  

one  self  purchased  device  

34  hours   70%   1.2  B  

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Social and Mobile By the Numbers Mobile

95%  

MulA  generaAonal:  34  hours  /  week  Millennials’  using  

Social  tools  

70%   1.2  B  

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Social and Mobile By the Numbers Mobile

95%   34  hours  

70%  IT  Budgets  spent  on  maintaining  data  center  equipment  

1.2  B  

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Social and Mobile By the Numbers Mobile

95%   34  Hours   70%  

1.2  B  Number  of  mobile  users  world  wide  

by  2013  

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Social and Mobile By the Numbers Social

61%   53  %   38%   25  %  

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Social and Mobile By the Numbers Social

61%  Of  workers  Ame  

is  spent  CollaboraAng  

53  %   38%   25  %    

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Social and Mobile By the Numbers Social

61%  

53  %  Decline  

In  workforce  producAvity  

38%   25  %  

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Social and Mobile By the Numbers Social

61%   53  %  

38%  Workers  Ame  spent  

searching  for  InformaAon  

25  %  

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Social and Mobile By the Numbers Social

61%   53  %   38%  

Social  tech  can  raise  producAvity  

by  over  25  %  

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Enterprise Justification Social and Mobile Mobile can’t be ignored and Social Shouldn’t be ignored

CompeAAve  Advantage  

InsAtuAonal  Knowledge  

ProducAvity  

Employee  RetenAon  

Employee  AcquisiAon  

Employee  Engagement  

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Mobile Applications

19!

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The Microsoft view of the world

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Microsoft Positioning of Office 365

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Yammer Drives the Conversation Yammer is the conversation layer across all of Microsoft’s products, including Yammer, SharePoint 2013, Office 365, and Dynamics.

22!

•  You can use SharePoint as a content management solution or as a file repository.

•  Add Yammer for its social benefits, such as one-to-many communications and responding to posts with comments and likes.

•  Yammer can filter content in your activity stream and provide a place for your teams to collaborate.

•  Yammer can integrate with most business applications, not just Microsoft products. Web applications integrate easily with Yammer.

•  Communicate with Microsoft products and other applications using Open Graph technology.

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Internal and External

23!

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Yammer / SP image with mobile

24!

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Objectives

The User vs. The business vs. IT

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Change the way we work Social and Mobile First

Team  CollaboraAon  

Agility   Social  Intranet  

Employee  Engagement  

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§ Users –  “Use the tools I like” –  “Make my job easier” –  Fewer systems

§ Business –  Make Money –  Save Money –  Efficiency –  “Empower the users”

§  IT Services –  Cost Reduction –  Security –  Simplify –  Fewer support

calls –  Respond to the

business faster

Different Audience Different Goals

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Increase  CompensaAon  

Increase  Sales  

Client  SaAsfacAon  

Measurable  

Sales Team Value and Feasible

Value Feasibility

Affects  CompensaAon  

Affects  Performance  

AdopAon  

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Measurement

Business Value and Feasibility

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.   Social Measurement “Nailing Jell-O to the wall”

Definable  &  Achievable  

MoAvated  Business  Leader  

Process  is  CollaboraAon  

Sales  Customer,  Service,  supply  chain  

Business  and  IT  Partnership  

Show  Success  Early  

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Business value –  Percentage improvement in the

Process –  Increase revenue reduce

expense improve customer experience

–  Key people compensated –  Risk

Feasibility –  Difficulty to affect organizational

Change –  Alignment of Workers goals with

objective –  Process Owners engaged and on

board –  Technology / processes in place?

Quantify The Results Scale 1 - 5

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Value vs. Feasibility

OperaAons  

HR  

Training  

MarkeAng  

Sales  

Business  Value  /  Benefit  

Strategic  Feasibility  

20  

20  

Customer  Service  

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A Retail Example

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SharePoint and Yammer A Sample Scenario

Mobile  Browsing  with  HTML  5  

Device  Channel  Support  

Responsive  Design  

Yammer  (NewsFeeds)  

SkyDrive  Pro  

User  Involvement  (early)  

ExecuAve  Leadership  

Clear  Goals  

Measurable  Today  and  Afer  

Focus  On  AdopAon  

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§ Client speed-to-market imperative •  Implemented Ironworks’

“SharePoint ARC” packaged solution

•  16 weeks total time to market

•  Delivered rich user experience

§ ActiveDirectory integration to drive content targeting

§ Database integration for 2,000 locations

§ Consolidation of fractured content; significant findability improvements

SharePoint Client Success Ferguson  –  Intranet  

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Success Adoption and Leadership

ExecuAve  Sponsorship  

Engage  Users  Day  1  

The  Right  Process  

Training  

Launch  Events  

Invested  User  Community  

Measurable  Today  and  Afer   Keep  it  simple  

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Addressing the gaps

ARC for SharePoint

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§ Arc for sharePoint

ARC for SharePoint

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