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THE CONNECTED CONSUMER
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ABOUT PERFICIENT
Perficient is a leading information
technology consulting firm serving
clients throughout North America.
We help clients implement business-driven technology
solutions that integrate business processes, improve
worker productivity, increase customer loyalty and create
a more agile enterprise to better respond to new
business opportunities.
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PERFICIENT PROFILE
• Founded in 1997
• Public, NASDAQ: PRFT
• 2014 projected revenue ~$454 million
• Major market locations:
Allentown, Ann Arbor, Atlanta, Boston, Charlotte,
Chicago, Cincinnati, Columbus, Dallas, Denver,
Detroit, Fairfax, Houston, Indianapolis, Lafayette,
Milwaukee, Minneapolis, New York City, Northern
California, Oxford (UK), Philadelphia, Southern
California, St. Louis, Toronto, Washington, D.C.
• Global delivery centers in China and India
• >2,600 colleagues
• Dedicated solution practices
• ~90% repeat business rate
• Alliance partnerships with major technology vendors
• Multiple vendor/industry technology and growth awards
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A SENSE OF PURPOSE…
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AND IT’S LACK
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WHY CONNECTED CONSUMERS?
Because the World is Forever Changed
The Connected Consumer is Reality
Our Life Today in No Way Resembles Our Past
Leadership is Required to Move Us Forward
Trust is What Matters Most
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8 Billion
93% 103 % 84%
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WHO EXACTLY IS THE CONNECTED CONSUMER?
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THE MODERN MIND
Scanning
Processing
Speed
Stimulation Junkies
Impatient Expectations
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The Connected Consumer is…
DIFFERENT.
NOW.
NEXT.
…connect with me
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FOR EVERY MINUTE OF EVERY DAY
204Bemails are sent
4BGoogle searches are initiated
7Mcalls are made
2.4BFacebook shares
44MApps downloaded by Apple Users
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The Connected GLOBAL Consumer is
Uber Alibaba Tesco
shape-shifting the path to purchase.
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ENDLESS SELF-SERVICE
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BEACONS-GO-SHOPPING
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AUGMENTED REALITY
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MOBILE LOYALTY
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MOBILE AS POS
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BLOOMIES IS FULLY MOBILE
Mobile Equipped Associates
Smart Fitting Rooms
Digital Wallet Acceptance
Flexible Fulfillment
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2020
50BCONNECTED
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IT’S A GAME CHANGER!
BRANDScan no longer
sell what they
make.
RETAILERScan no longer sell
what they stock.
They must
make what
they can sell!
They must
stock what
they can sell!
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7CAPABILITIES
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COMMUNICATING
YOUR COMPELLING BRAND STORY
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HAVE A DIFFERENTIATED &
FRICTIONLESS CUSTOMER EXPERIENCE
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CREATING CUSTOMIZED PRODUCTS AND SERVICES
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BUILDING SOCIAL MEDIA ENGAGEMENT
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HAVE A SEAMLESS &
SYNCHRONIZED DEVICE CAPABILITY
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REAL-TIME TRANSPARENCY &
DELIVERY CAPABILITY
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TRANSACTION &
INFORMATION SECURITY
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PURPOSE?WHAT IS YOUR
BEYONDTHINKING
THE PROBLEM…
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Are you ready to
connect with your
Connected Consumers?
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