Sitting in the crows nest: A vision of qualitative research in the era of big data

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by Colin Strong, Managing Director, GfK Business & Technology, UK

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© GfK 2013

THE CROWS NEST@COLINSTRONG

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© GfK 2013

Just how big is Big Data?:

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[There is a] widespread belief that large data sets offer a higher form of intelligence and knowledge that can generate insights that were previously impossible, with the aura of truth, objectivity, and accuracy’

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As our lives are increasingly datafied then do we need research any more?

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Does more data = more findings?

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So how about our judgement?

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So how about our judgement?

Just how good are we at seeing patterns?

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Fallacy patterns:

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“It is questionable whether any computer will be able to capture the subtlety and personalisation that real human beings demonstrate across social contexts. Simply finding correlations is often not enough, an understanding of the context, the category and consumer behaviour is needed to make sense of the correlations within the data”.

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#1: Qualitative researchers as guardians of the consumer context

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The rise of reductionism

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Alternative metaphors for the brain

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Just who are data scientists?

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It’s the qualitative….researcher’s job to investigate the things for which there are no easy measurements. They are the only instrument out there for measuring human responses to a product in a human way, something that

numbers can’t do. At least not yet.

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#2: Qualitative researchers as guardians of complexity

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Explanationvs

prediction

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Explanationvs

predictionAre you ready for the fight?

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