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Evolution of Collaborative Content ManagementEven as IT spending slides, IT departments are having to handle more content, more users, provide more productivity, as well as more compliance.They have to do all this at less cost.The enterprise hasn't kept up with advances in collaboration - most still uses a shared drive + MS Office + Email.Most knowledge workers: - can't find documents - can't find the right version of documents - find it easier to search for competitors' info than their own company's info - have lots more noise than signalThis presentation talks about the collaborative enteprise. Essentially providign Facebook-like features for the Enterprise.● The Cost of Poor Collaborative Content Management● Best Practice – On the Web and in the Enterprise● Alfresco● Alfresco Share● Standards Support● Total Cost of Ownership● More Information

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Dr. Ian Howells CMO Alfresco

Mike Farman Director ECM Product Management

February 2009

ReallySimpleCollabora/on

Agenda

●  Evolution of Collaborative Content Management

●  The Cost of Poor Collaborative Content Management

●  Best Practice – On the Web and in the Enterprise

●  Alfresco

●  Alfresco Share

●  Standards Support

●  Total Cost of Ownership

●  More Information

2

The Focus of 2009

●  More Content

●  More Users

●  More Productivity

●  More Compliance

●  Dramatically Less Cost

3

8% Decline in IT Spend

Open Source Lower Cost

Social Computing Consumerization

CMIS Standards

Financial Crisis

Compliance

Simple Collaborative Content Management

4

CIFS/WebDAV Shared Drive

Office Outlook

Waves of Collaborative Content Management

5

Shared Drive Office Email

Groupware ECM Portals

Recognize This?After 20 Years

●  ECM Systems and Enterprise Portals aren’t Used ●  5% of Knowledge

Workers use ECM

●  16% of Users use a Collaborative Workplace/Company Portal

The Collaborative Content Management Syndrome

●  Can’t Find Documents

●  45% of Users find Gathering Information about another part of the Company a Challenge

●  Managers spend up to two hours a day searching for information

●  Can’t Find the Right Version

●  42% of Users Accidentally use the Wrong Information at least Once per Week

●  Easier to Search for Competitors Information

●  Only 31 percent said that competitor information is hard to get

●  Often Information is not Valuable

●  More than 50 percent of the information they obtain has no value to them

●  Content from Multiple Sources

●  On average 3 sources for information on competitors, customers, and projects

●  57% numerous sources causes difficulties

●  Information is not Distributed in Time to be Useful

●  59% miss valuable information everyday to to poor distribution

Productivity Compliance

Managers Say the Majority of Information Obtained for Their Work Is Useless Accenture Survey January 2007

Office and Groupware Syndrome

●  Can’t Read it

●  Scalability

The Collaborative Enterprise

●  Social ●  Other Friends/Like Minded People

●  What are they doing

●  Other Similar Useful Projects ●  What are they Doing

●  Other Similar Useful Content ●  How is it Changing

●  Other Similar Like Minded Experts ●  What are they thinking

Production

Engineering

Operations

Customers

Partners

Other Employees

Sales & Mktg

R&D

Customer Support

Best Practice Super Heroes

“Nine out of 10 users said they could work better if they

could bring their home computer into work,” – CIO Magazine

Best PracticeSocial Software Concepts

From

●  User

●  LDAP

●  Pull

●  Classification

●  Web Page

●  Keywords

●  Internal

●  Content

To

  Social Profile

  Network/Community

  Push Social Feeds

  Social Tagging

  Gadget Personalization

  Social Search

  Internal/External

  Context - Content, Profile, Social Graph, Projects

Best PracticeAvoiding Enterprise Content “Silos”

From

●  Repository

●  Proprietary API’s

●  Internal

●  Proprietary Search

●  Web Services

●  Vendor UI

●  Java

●  Vendor Standards

To

  Multiple Repositories

  CMIS

  Internal/External

  OpenSearch

  REST

  RIA Mashup

  Lightweight Scripts

  Common Web Standards

Traditional ChoicesThe Drawbacks

● Old   Lack of Adoption

Integrate •  Cost of Integration

•  Security, Authentication

•  Content Management

•  Audit, Compliance

SharePoint ●  CALS Cost

●  Reuse Hardware, Software, Skills

●  Scalability

AlfrescoCollaborative Content Management

●  Social Software   Integrated Suite

●  Open  Operating System, Database, Application Server, Web

Server, Office

 Best-of-Breed Web 2.0 Tools

●  Repository   Internet Scale

 Enterprise Authentication, Audit and Compliance

14

Alfresco Content Collaboration

15

ECM Enable CIFS/WebDAV

Repo

ECM Enable Office

ECM Enable Email-In

Best PracticeSocial Software Concepts

●  Dashboard

●  Gadget Personalization

●  Social Profile

●  Network/Community Site

●  Push Social Feeds

●  Social Tagging and Search

●  Internal/External

●  Participate in All Content

Personal Dashboard

17

My Sites!

Calendar!

Dashboard Feed!

Configure Dashboard Gadgets

18

Add Dashlets!

Organize Dashlets!

Page Layout!

Social Profile

19

Background!

Company!

Avator!

Team Sites

20

Virtual Team!Wiki, Blog, Calendar,

Discussions!

Site Feeds!

Document Library

21

Folders!

Tags!

Thumbnails!

Bulk Upload

22

Simple Search

23

Search!

Results!

FlashDocumentViewer

24

Flash Viewer!

Tagging and Discussions!

SharePointCompa/bility

25

Office thinks it’s SharePoint!

Check-InOut !

Version Control!

Content-as-a-Service

Collaborative Content Applications

(Web Client and Portals)

Content Management Interoperability Services - CMIS

Content as a Service (CaaS) (Repository, Collaboration and

Search Services)

Any Client as a Site or WebApp

Taxonomy Federation & Search Metadata Collaboration Audit Retention Renditions Feeds

●  Internet Scale

●  Enterprise Audit and Compliance

●  Enterprise Standards

The Choice

●  A Complete Microsoft Stack   Windows, SQL Server, IIS, .NET, C♯, IE+, MS Office, SharePoint

Portal

●  Choice - Keep Using   Linux, Open Solaris, Mac or Windows

  Oracle, DB2, MySQL or SQLServer

  J2EE JBoss, WebLogic, WebSphere

  PHP, Java, Adobe

  Portal, Firefox

  Microsoft – CIFS, WebDAV, SharePoint Protocol, Office

27

Comparative Cost

28

Today’s Economy

● Low Cost   1/10th Cost of Traditional

ECM

  Added Savings of Open Source Stack

Simplicity •  Rapid Deployment and Time

to Value

•  Integrated Suite

Choice ●  Lower TCO

●  Reuse Hardware, Software, Skills

●  Keep Control to Change Vendors

Collaborative Content Applications/Internal Communities

●  Cross Company  Product Launch

●  Marketing  Marketing Launch

 Show Planning

●  Development  Product Management

●  HR  Benefits

 Employee On Ramping

●  Sales  Partner Management

 Partner On Ramping

30

Next Steps

31

Next Steps

32

Questions

ReallySimpleCollabora/on

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