View
759
Download
1
Category
Preview:
Citation preview
© 2015 N-able Technologies, Inc. All rights reserved. 1
Introducing MSP Manager
The easiest way to manage your IT business
© 2015 N-able Technologies, Inc. All rights reserved. 2
Webinar details
? REC
Length: 1 hour Questions welcome any time
Recording and slides available
© 2015 N-able Technologies, Inc. All rights reserved. 3
Thoughts on the managed services market
Ali MahmoudSenior Product
Marketing Manager
© 2015 N-able Technologies, Inc. All rights reserved. 4
The only constant in managed services is change
SMB requirements change
Technologies change
Competition changes
© 2015 N-able Technologies, Inc. All rights reserved. 5
Building Revenue
Growth
Acquiring customers
Profitability
Optimize Delivery
It’s challenging to grow in a constantly evolving market
© 2015 N-able Technologies, Inc. All rights reserved. 7
Now we’re changing how MSPs
manage their business
© 2015 N-able Technologies, Inc. All rights reserved. 8
MSP need tools to
Manage time, resources and business efficiently
Provide more insight into the business
© 2015 N-able Technologies, Inc. All rights reserved. 9
Current software is lacking
Nothing in the middle that’s easy to use and meets MSP’s needs
Helpdesk PSA
© 2015 N-able Technologies, Inc. All rights reserved. 10
This is where service management comes in
Helpdesk PSAService
Management
© 2015 N-able Technologies, Inc. All rights reserved. 11
Moving Forward
N-centralMSP Manager
60% of N-able partners use 3rd party PSA. We are committed to deep integration going forward
Giant step forward for MSP’s to manage their business
© 2015 N-able Technologies, Inc. All rights reserved. 13
Service management comes down to 3 things
Support customers Get organized Manage business
© 2015 N-able Technologies, Inc. All rights reserved. 18
“I show businesses MSP Manager in my initial sales meeting so they know how fast my support
will be. It’s a competitive differentiator..”MSP Manager user
© 2015 N-able Technologies, Inc. All rights reserved. 29
“I was able to reduce end of month billing from 4 days to 4 hours.”
MSP Manager user
© 2015 N-able Technologies, Inc. All rights reserved. 32
It’s easy
Easy to configure Easy to use Easy to maintain
© 2015 N-able Technologies, Inc. All rights reserved. 36
The N-ABLE TECHNOLOGIES and N-CENTRAL marks are the exclusive property of N-ableTechnologies, Inc. and its affiliates, are registered with the U.S. Patent and TrademarkOffice and the Canadian Intellectual Property Office, and may be registered or pendingregistration in other countries. All other N-able trademarks, service marks, and logos maybe common law marks, registered or pending registration in the United States, Canada, orin other countries. All other trademarks mentioned herein are used for identificationpurposes only and may be or are trademarks or registered trademarks of their respectivecompanies.
Recommended