Mike Orzen, Lean IT – Transforming to a lean culture. Lessons learned - European Lean IT Summit...

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22 & 23 November, 2012Paris, France

Copyright © Institut Lean France 2012 

Lean IT: Transforming to a LeanCulture … Lessons Learned

Mike Orzen, CMA, CFPIM, PMPLean IT Coach

Adjunct Professor, The Shingo PrizeLean Enterprise Institute

Health Care Value Network

22 & 23 November, 2012Paris, France

Copyright © Institut Lean France 2012 

Agenda

Transforming to a Lean Culture … Lessons Learned - Orzen

22 & 23 November, 2012Paris, France

Copyright © Institut Lean France 2012 

What is Culture?

Transforming to a Lean Culture… Lessons Learned - Orzen

22 & 23 November, 2012Paris, France

Copyright © Institut Lean France 2012 

• Shared experimentalism

• No fear

• A higher standard

• The Discipline Paradox

Lean Culture

Transforming to a Lean Culture… Lessons Learned - Orzen

22 & 23 November, 2012Paris, France

Copyright © Institut Lean France 2012 

Barriers to Change

Transforming to a Lean Culture… Lessons Learned - Orzen

22 & 23 November, 2012Paris, France

Copyright © Institut Lean France 2012 

• Go/No Go

• Reinvesting

• Moment of Truth

• Fail Forward

Lessons Learned

Transforming to a Lean Culture… Lessons Learned - Orzen

22 & 23 November, 2012Paris, France

Copyright © Institut Lean France 2012 

• Shared vision

• Context

• Focus

The Power of VSM

Transforming to a Lean Culture… Lessons Learned - Orzen

22 & 23 November, 2012Paris, France

© Copyright 2012 Mike Orzen & Associates, Inc. www.maorzen.com All rights reserved.

Information Flow

User Defines (Pulls) Quality:

TransformationTimelinessAccuracyMediumEnablement

22 & 23 November, 2012Paris, France

Copyright © Institut Lean France 2012 

• Backyard

• Internal Coaches

• Systems

• Be Humble

What Works

Transforming to a Lean Culture… Lessons Learned - Orzen

22 & 23 November, 2012Paris, France

Copyright © Institut Lean France 2012 

• Promises

• Certifications

• Side Show

• Tools Focus

What Doesn’t Work

Transforming to a Lean Culture… Lessons Learned - Orzen

22 & 23 November, 2012Paris, France

Copyright © Institut Lean France 2012 

Reflections

Transforming to a Lean Culture… Lessons Learned - Orzen

22 & 23 November, 2012Paris, France

Copyright © Institut Lean France 2012 

Transforming to a Lean Culture… Lessons Learned - Orzen

Questions & Discussion

22 & 23 November, 2012Paris, France

Copyright © Institut Lean France 2012 

Thank You!!

Mike@maorzen.com

www.maorzen.com

Transforming to a Lean Culture… Lessons Learned - Orzen

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