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A horizontal portal platform like Liferay offers an amazing amount of possibilities, but the way you implement them can also influence the quality of your results. After 5 years of implementing and upgrading Liferay, this is the slides from a short presentation I did at a Liferay Meetup in Exeter in June 2014
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Reflections on Liferay Implementations &
Upgrades
Rob WalshSimply Change
simply change
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Change Management for Portal Implementations
Horizontal Portals like Liferay offer true continuous improvement
Continuous Improvement is hailed as the way to work by many in the public sector (GDS, Digital By Default etc.)
Budgets, Control, Stage-Gates, Senior Stakeholders, Project Management methodology can fight this approach
This month, I’ve been mostly thinking about….
but the truth is….
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A Few Good Men (1992)
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The Clients’ Customers
The Client
The Project Team
The Partners /Suppliers
Interfaces
Delivery Manager
ChangeManager
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Programme / Project Manager◦ Needs to focus on delivery tasks and medium
term plans Change Manager
◦ Must hold the vision and keep communicating step gains as they are achieved
◦ The key is to feedback to project team how delivery is perceived
Product Owner◦ Continuous delivery requires continuous
prioritisation◦ Don’t underestimate how involved this role
needs to be.
Learning to keep moving
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Being a great client is not easy. The best results I’ve seen have come from
iterative development – with client & customer.
Pay close attention to the voice of the customer, which might be different to voice of the client
Portals offer great flexibility; but have a vision and be clear how every step is contributing to the vision
Imagine if “it” is never “done” – Be really clear on everyone’s definition of done
Being a Great Client
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A marketplace of great implementers helps
UK is maturing in Liferay implementation experience
There is more to it than Liferay or Agile knowledge
Most Change Management approaches assume a finite change – From A to B, but we are going A, B, C, D, E, G, K
Helping Clients
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What advice would you give a client about to start implementing a portal?
Discussion
Independent of Supplier A vs
Supplier B
Not about CE vs EE
What roles and experience
should a client have on their
side?
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The Change Curve
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