LAST Conference 2014 | Agile Coaching: The team as a system by Caoilte Dunne

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Your team has formed, stormed and normed. It is doing standups, has retros and can recite the Agile Manifesto. Yet, it lacks spark and is still not performing at the level of a great team. So, what can you do to set the team on the path to this next level of performance? In this presentation we will explore some tools / behaviors of the Agile Coach that focus on revealing the underlying system of the team to the team. These reveals help to lift and inspire the entire team, allowing for your high performance team to form. You will also find out how 19th century painter Jean-Léon Gérôme helps in these reveals, why you want to avoid ‘Flanders’ beatnik parents’ syndrome and what is the hidden fourth reveal?

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Agile CoachingThe team as a system

My name is CaoilteThe following story is based (at least in part) on my experiences in the last year

A team is born

Iteration 1

More pairing

Engage a UX pro

Iteration 2

Performance

Iteration 2

Aim for 70% Coverage

BA/QA Review

Iteration 3

Performance

Iteration 3

No Embedded QA

Start Mini Showcases

Iteration 4

Performance

Iteration 4

Embedded QA

Iteration 5

Performance

Iteration 5 Iteration N

Performance

Local maximum

Full XP

Full Kanban

The Cutting Edge

OR

OR

Performance

Stress

How our brain is wired

Stress

What we actually do

Chronic stress

Performance

Chronic stress

Performance

Chronic stress

Performance

The drift to low performance

Performance

The drift to low performance

Performance

The drift to low performance

Performance

High performance and the team

High Ratio of positive to negative interactionsEquals amounts of Advocacy to EnquiryStrong Shared Vision

Causal Loops

Positive

Focus on own goals

Stress

Treating others as a problem

Interaction

Collaboration

Coasting

Excessive advocacy

Illusion of consent

Consideration

Disengagement

and

Shared

Focus on own goals

Local Optimization

Focus on the now

Vision

Maybe an Agile Coach ?

● Expert in team dynamics

● Expert in Systems Thinking

● Expert In agile Practice

So they solve all our problems ?

Agile coaches only

How people change

Intentional

Change Theory

Shifting the burden to the Intervenor

It's not enough to adopt, you have to adapt

Reveal 1 : Revealing the team to the team

Retros

Build

Testing

ProcessTeam Identity

Team Makeup

System Thinking

Team focused

Reveal 2 : Revealing the team interactions to the team

Violent communication

Levels of conflict 554321 4321

Problem to solve World War

Reveal 3 : Revealing the team members to themselves

Impact feedback

Coaching with Compassion

Has our team been helped ?

Positive

Focus on own goals

Stress

Treating others as a problem

Interaction

Navigating Conflict

Awareness of others as people

Awareness of other viewpoints

Collaboration

CoastingIllusion of consent

Consideration

Disengagement

and

Going to the team

Awareness of impact on others Role in the

team

Personal worth

Excessive advocacy

Shared

Focus on own goals

Local Optimization

Focus on the now

Vision

Team goals Team values

Focus on Team Optimisation

A better chance

Performance

The Final Reveal

Positive Interaction

Shared Vision

Collaboration and

Consideration

Performance

The Final Reveal

Playfulness

Compassion

HopeRenewal

Renewal and Performance

Performance

Renewal and Performance

Performance

Renewal and Performance

Performance

Renewal and Performance

Performance

A quick summary

● Aim for o More positive interactions o Equal amounts of advocacy to inquiryo Strong shared vision

● Let the Team solve their own problems (make sure they have the tools)

● Be in a team that renews

The Start

You are part of a team

This is your chance to be part of an AWESOME team

References and AcknowledgementsReferencesThe Role of Positivity and Connectivity in the Performance of Business Teams: A Nonlinear Dynamics Model byMarcial Losada and Emily Heaphy http://www.factorhappiness.at/downloads/quellen/S8_Losada.pdfIntentional Change Theory by Richard E. Boyatzis http://case.edu/provost/ideal/doc/Boyatzis_2006_intentional_change.pdf Agile Coaching by Lyssa Adkins www.coachingagileteams.comResonant Leadership by Richard E. Boyatzis, Annie McKee http://www.amazon.com/Resonant-Leadership-Connecting-Mindfulness-Compassion/dp/1591395631Causal Loops http://systemsandus.com/2012/08/15/learn-to-read-clds/

AcknowledgementsMy girl , Kirsty, Karen , Sol , Jonathan , Sarah , The DiUS agile coaching sig , The DiUS Melbourne brown bag crowd

Thank you for listening !

Any Questions ?