Keith Smith - "Gamification: Fixing Loyalty & Engagement"

Preview:

DESCRIPTION

80% of Web users ‘log on’ daily, but lack loyalty to even the hottest sites. According to Compete, users visit ‘favorite’ sites less than 2 times a month, spending less than 8 minutes viewing only 7 pages per site. Based on quantitative analysis of best practices and case studies across a wide range of categories, this session will discuss specific strategies and tactics that online publishers can use to increase visitor loyalty – repeat visits, pages viewed and time on site.

Citation preview

Gamification: Fixing Loyalty & EngagementKEITH SMITH

CO-FOUNDER & CEO, BIGDOOR

@CHIEFDOORMAN

BigDoor• Most widely used platform• Top choice by consumer brands• 30MM MAUs by Q3 2012• Fastest way to implement, measure & learn

The ProblemMedian Results for Top 5k Sites

• Loyalty = 1.5 Visits/Month

• Engagement = 5 Pageviews/Visit

“The problem is that users are neither loyal nor engaged”

The Solution(s)

Loyalty&

Engagement

Onboard

Yearn

Reward

Social

1. Onboard

2. Create Yearn

3. Reward

4. Get Social

5. Rinse & Repeat

The Results

Keith Smith@ChiefDoormankeith@bigdoor.com

Thank You!

Recommended