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80% of Web users ‘log on’ daily, but lack loyalty to even the hottest sites. According to Compete, users visit ‘favorite’ sites less than 2 times a month, spending less than 8 minutes viewing only 7 pages per site. Based on quantitative analysis of best practices and case studies across a wide range of categories, this session will discuss specific strategies and tactics that online publishers can use to increase visitor loyalty – repeat visits, pages viewed and time on site.
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Gamification: Fixing Loyalty & EngagementKEITH SMITH
CO-FOUNDER & CEO, BIGDOOR
@CHIEFDOORMAN
BigDoor• Most widely used platform• Top choice by consumer brands• 30MM MAUs by Q3 2012• Fastest way to implement, measure & learn
The ProblemMedian Results for Top 5k Sites
• Loyalty = 1.5 Visits/Month
• Engagement = 5 Pageviews/Visit
“The problem is that users are neither loyal nor engaged”
The Solution(s)
Loyalty&
Engagement
Onboard
Yearn
Reward
Social
1. Onboard
2. Create Yearn
3. Reward
4. Get Social
5. Rinse & Repeat
The Results
Keith Smith@[email protected]
Thank You!