Kaushal Sarda - Enterprise 2.0: Designing a Social Business - interop Mumbai 2009

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For companies to be able to exploit true value from Enterprise 2.0 systems, proper adoption is very crucial. However, adoption typically means only bringing in new tools. This can be dangerous because bringing these new tools into old structures and processes can prove to be complicated. As people will have to continue dealing with old processes and systems while trying to adopt new tools, there will inevitably be resistance to adoption. Hence organizations have to define transition strategies that will ensure that the new tools support existing needs better than previous systems, while simultaneously opening up a path towards new and better ways of working. This session will look at some successful behavioral transition strategies for redesigning organizations and their networks to harness people power to get things done in a quicker, better and cheaper way, while simultaneously enabling businesses to scale better.

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Enterprise 2.0: Designing A Social Business

Kaushal Sarda

Just Reduce Head Count ?

Need Constant Innovation

Do It The Apple Way !

The Process of Innovation

How Can Web 2.0 or

Social Software Enable Innovation ?

The Essence of Web 2.0

Enabling Interactions

Feel your Customer’s Pulse

Open Brainstorming

Co-Creating Offerings

Building Awareness

Help Customers Get Satisfied

It’s The Approach That Counts

Don’t just think wiki, blog, twitter, etc

Provide customer value by enabling interactions

Questions

Contact: kaushal.link@gmail.com