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Ideas about e-learning in SME
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cc by Karsten D. Wolf 2008
Implementing Learning Infrastructures for SME with Social Software
Karsten D. WolfDidactical Design of Interactive Learning Environments
SMEs Implementing E-Learning (SIMPEL) conferenceBrussels, Monday, 14.04.2008
attribution: Move Lachine on flickr
Why Learning in SMEs?
quality, processes, technology-> employees are key-> learning at work
How to support learning at work?
• Autonomy• Participation• Variability• Complexity• Communication & Cooperation• Feedback & Information• Time Pressure
Learning culture!
leadership style and support of/by supervisorsmost important factor!
1.0 blueprint
„classic“ E-Learning: distribution + control„Blended Learning“ / hybrid courses: tutoring„Microlearning“: self-service
2.0 blueprint
user generated contentnurturing communitiescollaborationfilteringsocial software
1000s of tools available…
Support for Learning at Work• Autonomy• Participation• Variability• Complexity• Communication & Cooperation• Feedback & Information• Time Pressure
especially great for SMEs…
• smaller, more flexible, more agile• less hierarchies, easier to change things• less people to convince • people know each other in real space
Learning infrastructures
organizational: Communities of Practice
individualistic: Personal Learning Environments Personal KM Tools
communities of practice
“…is a group of people who share an interest in a domain of human endeavor and engage in a process of collective learning that creates bonds between
them: a tribe, a garage band, a group of engineers working on similar problems.”
(Etienne Wenger 2001)
departments & teams
CoPs across…
CoPs across…
…and above
Ongoing integration of work & learning
Fleeting interactions
Collaboration &problem solving
Social structures
ConversationFormal Learning
Documents & Practice
Knowledge filtering
collaborative &individualized
search
Online communities
Email & Discussion
groups
Synchronousinteractions
E-Learningspaces
Social bookmarking
Projectspaces
Knowledge repositories
Collaborative news-filtering & aggregation
N2N-Publishing &Content Sharing
FOAF- and networking platforms
Tools for supporting CoP
Wolf 2006
Ongoing integration of work & learning
Fleeting interactions
Collaboration &problem solving
Social structures
ConversationFormal Learning
Documents & Practice
Knowledge filtering
collaborative &individualized
search
Online communities
Email & Discussion
groups
Synchronousinteractions
E-Learningspaces
Social bookmarking
Projectspaces
Knowledge repositories
Collaborative news-filtering & aggregation
N2N-Publishing &Content Sharing
FOAF- and networking platforms
N2N-Publishing - Blogging- Wikis- Twittering- CMS- Google DocsContent Sharing- Flickr- Odeo- YouTube
Knowledgerepositories- Wikipedia- Google Scholar- Google Print- Amazon Search inside the book- O-Reilly Safari
Social book-marking - del.icio.us- Furl- CiteULike- Connotea- Collabrank- Google & Y!
Collaborativenewsfiltering &aggregation - Digg- Technorati- Blogniscient- Google Alerts- SuprGlu- Bloglines- Google Reader- Feedster
© P
rof.
Dr. K
arst
en D
. Wol
f 200
6
World of Warcraft - The Burning Crusades
Playtime and being an expert
Ongoing integration of work & learning
Fleeting interactions
Collaboration &problem solving
Social structures
ConversationFormal Learning
Documents & Practice
Knowledge filtering
Guild screen
Ingame post offices&
discussion boards
In-game chat channels& external chat tools such as Teamspeak
Actual Gameplayin WoW
Guild websites
Tools for supporting CoP
in World of WarcraftWoW In-Game
Knowledgebase
WoW Manual
CoP support in WoW - how?
Small set of tightly integrated tools
Support of the collaborative work (specialized interface)
Setup of worthwhile challenges and rewards
Problems to be solved need to be tackled by groups
cc by Karsten D. Wolf 2007
Virtual Worlds,Real Leaders
3.0 blueprint
„mashups“„piping“customizing views & functions („modding“)immersion & reprogrammable web
holy grail: ple
Personal Learning Environment
connects to all the tools, feeds and resourcesone interface to learncombines publishing, networking, learning
Custom made or customizable software?Preconfigured Personal Learning Environments?Convention over Configuration?
learning at work
- solving problems- practicing the solutions (problems -> tasks)- reflecting & documenting
knowledge -> linking to documentation -> know where to look up what details -> networking people and details
ubiquitous access to detailsmore orientation know how & less details makes people smarter and know more
SMEs are at an advantage…
attribution: Stuck in Customs on flickr
More info at…
Mail wolf@uni-bremen.deNews http://www.ifeb.uni-bremen.de/wolf http://tinyurl.com/3kvfyq (Newsfeed)Blog http://blog.didactalab.deNtwrk FaceBook, Xing, LinkedIn, NingSlides http://www.slideshare.net/kadeweURLs http://del.icio.us/kadeweTeach http://www.everlearn.infoWiki http://www.ditactalab.de/assessment http://www.ditactalab.de/repf
some extra slides for discussion
1 yearGrassroots videoCollaboration webs
2-3 yearsMobile broadbandData mashups
4-5 yearsCollective intelligenceSocial operating systems
How to support learning?
Learning
Getting to know people
Curricular
Learning
Community
Communities
of Practice
FOAF-
Communities
Learning goals
defined by
curriculum
and interest
Complex
problems at
workplace
Recommen-
dations and
acquaintances
Reasons
for
learning
Reasons
for
contacts
Joint work on
contents and
tasks
Becoming a
member of
the community
Active search,
networking,
exchange
Wolf 2006
Theoretical background
Self-Determination
ComplexProblemSolving
Communitiesof Practice
Multitasking
Support for Learning at Work• Autonomy• Participation• Variability• Complexity• Communication & Cooperation• Feedback & Information• Time Pressure
immersive learning
example: ressources
1.0 find ressources (lack of)2.0 find right ressources (lots of)3.0 find right ressources for person (abbundance)4.0 find right ressources for person & context - mobile usage - formal learning / certification - ad hoc learning
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