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Strategic partner
2016 – ©Business Investigation SA
for business leaders
Global Performance System
GPS, the Big Data Solution forMastering Corporate Performance
2©Business Investigation
©Business Investigation2016 3
Prologue
Just like mountaineering, management consists of observing, anticipating, and deciding An experienced guide is familiar with his surroundings, he knows how to stay on course and avoid the obstaclesHe checks that the techniques used are safe, and makes sure that all relevant rules are observed
Thanks to his insight, your company can move on towards its chosen summit
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AchieveOptimalPerformance
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What is GPS?
A highly efficient global performance solution
A comprehensive dashboard detailing risks, opportunities and performance
An overall performance index tracking and improving system
A three-dimensional view of performance:Results, Know-how and Means
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Why GPS ?
The perfect Guide for Business DecisionsGPS answers the challenge and greatly facilitates the Decision-Making Process for all Management levels
From Complexity to SimplicityGPS intelligence is designed to gather data from all sources, perform sophisticated analysis, and produce user friendly information
Get Top Performance. Get Manager Peace Of MindGPS ensures that Company performance is constantly aligned with Company objectives and Vision
Takes your Company ahead of its CompetitionGPS is the only product that will also adjust its performance to the company new needs and stay current with the company Risk Management
The right Tool for a challenging Business EnvironmentToday Companies have to compete in a complex and fast moving business environment
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Project outcome
Customer relation management efficiency increased by 30%
Attrition rate decreased by 15% over one yearNumber of customers increased by 5% in one year
Digital enablement/transformation - User experience (UX)
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Project outcome
25% increase in the efficiency of an insurance departmentUSD saved on salaries over one year= ROI GPS projectReduced repayment delay by 37%
Operations optimization (Insurance)
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Project outcome
Customer waiting time at cash desk decreased by 50%Tuner over increased by 3%
Point of sale performance (Retail)
Customer satisfaction increased by 8%
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Project outcome
IT perceived value increased by 10%
Performance of IT operations increased by 5%Core business effectiveness increased up to 10%
IT Governance (Cobit5)
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Staying the CourseWith a Guide toA Safe Ascent
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GPS, add-on value to your organization• Governance• Strategic risks and value monitoring• Overall activity performance• SWOT
StrategyBoard, executives
• Automatic and continuous internal audit• Compliance (regulatory / legislative / budget)• Process robustness and organizational performance• Communication
CoordinationReporting, monitoring
• Identify the source of a problem and anticipate its impact• Action plans management• Business optimization
OperationalManagement, actions
Stra
tegi
c al
ignm
ent
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A Three-dimensionalView of Performance
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3D Performance
Software
ResultsIndicators
(the right things)
Know-howIndicators
(the right way)
MeansIndicators
(at optimal cost)
Methodology
Implementation
Tool
Strategic alignment
Modeling IT Integration
CalculationsInvestigations
Communication
Two-sidedImplementation
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Implementation
Implementing GPS is simple and effective
Users are trained in performance management through short workshops
Capture company knowledge and turn it into a reusable asset
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Implementation
Build High-impact Capabilities
Adva
ntag
esCo
nten
tPh
ases
Capture knowledgeRisk analysisStrategic alignment
GPS trainingIdentification ofprocesses
Modeling
Continuous and native auditingTransverse diagnosisSimplexAreas of progress
Auditing
Action PlansOptimizationSimulations
Acting
Implementing GPS is simple and effective
Performance ReportSWOTCompliance
Automatic proposalsDynamic monitoring of plansLimiting impactsCleaning of the past
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Incremental implementation through workshops
The Solution Phase
Inte
rest
ed P
artie
sLe
ngth
Cont
ent
Phas
es
Executive committeeControl IT Manager
1h
ModelingIntegrationMonitoring
Presentation &demonstration
Performance committeeManagement ControlOperational ManagementIT Manager
From 5 day
Workshop &training
Executive committeeControl IT Manager
Workshop & long term
Methodology trainingImplementation of one objectiveOrganizational diagnosisIT diagnosis
Monitoring &deliverables
Implementing GPS is simple and effective
An Optimized Decision-makingProcess
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A high performance tool
FormalizingPlanning, Modeling, Dictionary
BPM(Aris, Pegasystem…)
DiscoveringData Warehouse, Scorecard, Report
BI(Hyperion, BO, QlikView…)
ImprovingImprove performance, ROI
Project management(Project server…)
InvestigatingDriving performance and risk, Governance
CPM(SAP Score card, Board, Oracle CPM)
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The GPS model
Translation and integration of the company's business processes according to GPS methodology
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Value and risk
Real-time tracking of your company’s value and risks
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Compliance
Taking standards and regulations into account ensures compliance of entrepreneurial action, a key factor to long-term success
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Alarms
The application informs the user of any change in trend, opportunity or vulnerability
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Global Performance Indicators
Reading the overall performance of the process
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Analysis
Fast identification of the source of a problem and its impact
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Analysis
Fast identification of the source of a problem and its impact
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Action plans
GPS enables you to think “globally” and act “locally” thanks to an operational action plan. This consistent and efficient performance management allows managers to smoothly plan for the future
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9/1/2015 10/1/2015 11/1/2015 12/1/2015 1/1/2016 2/1/2016
Global Results
Know-how Means
Break even and ROI
ROI
Break evenDefine your strategic projects as GPS objectives and compute comprehensive ROI
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Decision-makingStrength at theSummit
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GPS, the fruit of multiple skills
A Swiss Made solution
A team of IT and management experts from leading schools
7 years of R&D and implementations
More than 16’000 workings days
Partnership with renowned universities and international consultancy firms
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Strategic partners
Industry PartnershipsUniversity Partnerships
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Multi-industry customer base
References
• Private Banks (2007-) • Insurances (2013-)• French Gov. (2007-)• Tunisian Gov. (2010-)• Manufacturing, pharma• Retail, logistics• …
2016 – ©Business Investigation SA
Thank you for your attention
©Business Investigation2016
Contacts
HEADQUARTERBusiness Investigation SACh. de Fontenailles 4CH-1196 Gland
T +41 22 364 15 41
info@bigps.chwww.bigps.ch
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