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A talk from Agile Roots in 2010. You can't get the whole picture or much context from the slides.The last part of the talk was referring to how you'll be remembered and your legacy in a social-media-based world.It would be unfortunate if your last status update was the one that you see in the facebook wall post.Video from the talk will be posted later.
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Discount Usability Testing
for agile teams
Ben CareyBy day
experiments
@bencarey
A Story
The simplest thing that could possibly work.
“- Don Norman, DOET
There is a big difference between the expertise required to be a designer & that required to be a user. In their work, designers often become experts with the device they are designing. Users are often experts at the task they are trying to perform on the device.
POV
BENEFIT
Our Users
1. Why?
1.1 It Helps
Having usable software is kinda like having edible food.
Welcome to basecamp.
EFFORT EFFECT
1.2 Find Empathy
EMPATHY
RTFMFTM
I Them Himself stereotypes real people
what is a browser?
1.3 Stop Guessing
Seek real feedback and high-bandwidth information through
observation.
2 Anatomy
2.1 Instruction
A few usersA few tasks
A few observersA few beers
A Story CardA Story Card
A Story CardA Story Card
A Story CardA Story Card
A Story Card
A Story Card
A Story Card
A Story Card
A Story Card
A Story CardA Story Card
Cadence
Testing
Observing
Facilitating
You’re not limited to just testing the software.
2.2 A Demo
2.3 Exercise
Finding what you should test.
5 - 10 things
Discount Testing Exercise
Group Debrief
3 Where Next?
3.1 Iterating
WTF?(happened to iteration)
“- Steve Krug, Rocket Surgery Made Easy
... even though a piece of duct tape covering a hole in your pants migh not be pretty, it’s still better than a hole.
Do the minimum that you can to fix the problems.
Tweaks cost less.Tweaks require less work.Tweaks don’t ruin lives or break up families.Small changes can be made sooner.Small changes are more likely to actually happen.Tweaks are less likely to break a bunch of stuff.Most people don’t like change, redesigns annoy them.Tweaks aren’t as risky.Tweaks don’t require a lot of meetings.
from Rocket Surgery Made Easy
3.1 Buy-In
You don’t need buy-in.
#1 Frame it as an experiment
#2 Minimal cost
0%
25%
50%
75%
100%
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
#3 Disproportional returns
POV
Stop building stuff that sucks.
SAS
A few people to test
A few people to observe
Debrief observations
Benefit
Our Users
Thank You!Ben Careythesherpaproject.com@bencarey
team room: lachlanhardy (flickr)
Attribution
corbin sign: jstephenconn (flickr)
discount testing: jenniferconley (iliveindallas.com)
empathy: b0xman (flickr)
big mac: pixelden (flickr)
basecamp: ilker (flickr)
tied up finger: mkmabus (flickr)
lots of paperwork: unk’s dump truck (flickr)
peek: mkambus (flickr)
paper prototype: cesarastudillo (flickr)
iTunes cards: yum9me (flickr)
pizza & beer: add1sun (flickr)
duct tape: andrwj (flickr)
spare change: essgee (flickr)
beakers: femgeek (flickr)
trust me: mkambus (flickr)
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