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Agile methodology is no excuse for not running usability tests. Users come in many colours and shape, so who should represent them? This presentation was given in Trondheim at XP2010.
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© Steria
Usability Testing in Agile Land
Eli Toftøy-Andersen, Senior User Experience Specialist, Steria NorwayXP 2010
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Hva er en brukertest?
usability testing + agile = true
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Usability testing
whatwhyhowlearning
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usability test ≠ testing done by users
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Users come in many colours and shapesFlickr by: Banana Donuts
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You are
not the user
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When you’re working on complicatedproblems…
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… it’s easy to get caught up by the details.
www.steria.no | 12.04.2023 Presentasjon for TV2p9
Developers Versus ”Real” Users
Developer
Pays with credit card
Downloads applications
Internet banking
Information seeker
Weather independent
Weather junkie
Weatherinterested
Advanced Expert
COMPUTER SKILLS
DOMAIN KNOWLEDGE
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”But we have a ProductOwner who says whatshe wants….”
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Project User Representatives
Know too muchKnow too littleThe Stockholm syndrome
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Hva er en brukertest?
Don’t listen to Users[…] Watch them work
Usability guru, Jacob Nielsen http://www.useit.com/alertbox/20010805.html
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For å lage systemer med god brukskvalitet
…. må vi teste systemene på dem som faktisk skal bruke dem
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how
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Crash Course in Usability Testing
1. Recruit users
3. Plan the test
Taks 1Imagine that yoiu are going to…
Task 2How would you preceed to..
Task 3You are now going to……
4. Execute and observe
5. Write summaryand user stories
User storiy
As a < role>I wish <to do>So that <explanation>
2. Find somethingto test
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The Test Room
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The Observation Room
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What Did We Gain?
Increased motivationLearn how the
users thinkDecreased risk
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www.steria.no | 6. jun
i 2007
Introduksjon til brukertestingp20
INNSIKT
Usability testing
gives insights
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My advice
• Put usability testing in the plan• Do it early• Some usability testing is better than none Flickr by: Banana Donuts
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www.steria.no Eli Toftøy-Andersen, Steria AS
Contact details
Flickr by sancocho.com webzine Flickr by: Banana Donuts
Eli Toftøy-AndersenSenior User Experience Specialist, Steria [email protected] / @elitatt Photo by: Ram Yoga
www.steria.no Eli Toftøy-Andersen, Steria AS
Further reading
Rocket Surgery Made Easy by Steve Krug
Why you only need to test
with 5 users by Jacob Nielsen http://www.useit.com/alertbox/20000319.html
Wikipedia: Usability testing http://en.wikipedia.org/wiki/Usability_testing
Designer i Smidigland – 10 tips til nye innbyggere by Eli T-A
http://tinyurl.com/smidigland (brukskvalitet.no)
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