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Salesforce1's intuitive user experience enables business users to easily access and use their business data from any device. Learn how Addivant™, a leading global specialty chemicals supplier of polymer additives, used Informatica Cloud to integrate key sales, pricing and operational data from SAP and Salesforce.com. Addivant was able to make key data available to Sales and Finance teams resulting in enhanced real-time visibility within operational performance dashboards, and better decision making throughout the company. Visit http://videos.informaticacloud.com/LLdG/democratizing-data-with-sap-and-salesforce1-integration/ for the webinar replay.
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@infacloud
Democratizing Data with SAP and Salesforce1 Integration
Collin McCreath, Director of IT, AddivantJay Nagaram, CRM Architect, MicroexcelAshwin Viswanath, Informatica Cloud
Agenda
• Introductions
• Addivant’s Salesforce Landscape
• Addivant’s SAP Landscape
• Main Challenges with SAP-Salesforce Integration
• Informatica Cloud Architecture
• Solution Using Informatica Cloud
• Benefits of Informatica Cloud
• Q&A
Jay Nagaram, Microexcel • Started as SAP Technical Consultant in
2006
• Worked on multiple projects as SAP Techno functional and Vendavo Pricing expert
• Moved to Salesforce CRM in 2009 and worked intensively on Salesforce and SAP Integrations using Informatica Cloud
• Current role: CRM Architect and leading Salesforce CRM and Informatica Practice at Microexcel Inc.
Collin McCreath, Addivant• Over 18 years of experience leading IT
efforts in a variety of ways, including building and maintaining infrastructure, architectural planning.
• Served as Vice President within the World Security Services department of JPMorgan supporting mission critical securities clearance applications.
• IT Director at the City of New York Financial Information Services Agency responsible for all backend systems, Oracle databases, Business Objects, and other Middleware applications.
• Director of IT Systems at Addivant responsible for Salesforce & Informatica application and IT systems infrastructure.
3
Speaker Introductions
• Leading global supplier of antioxidants, polymer modifiers, and UV stabilizer solutions
• Offer the widest range of performance-based polymer additives in the industry
• Providing products and services in more than 100 countries
• www.addivant.com
About Addivant
4
• Over 500 employees based in USA and India
• Informatica Partner
• Experts in Salesforce SAP Integration
• Experts with SAP, SharePoint, .NET & Oracle Applications
• Industry expertise in over 14 verticals
• www.microexcel.com
5
About Microexcel
Addivant’s Salesforce Landscape
6
Customer Care:
Incident Management
Sales
PricingLegal
Finance
Addivant’s SAP Landscape
7
Customer Care: Order
Management
Demand Management
Logistics
Finance
Procurement
Main Challenges with SAP-Salesforce Integration
8
Updated Pricing
1
2 Customer Master Data
Sync
3 Order Info
4 Accounting Data
2
4SecureAgent
Your Company 31
Informatica Cloud Architecture Overview
Solution Using Informatica Cloud
10
Implemented by
Price Update from Salesforce to SAP
11
COND_A IDOC
SalesforceConnector
• Custom Pricing App in Force.com Platform replaced legacy pricing system
• Real-time integration between Salesforce and SAP through Informatica Cloud
• Posting IDocs to SAP for pre-processing
Implemented by
Custom Pricing App Built on Force.com
12
Implemented by
13
Integration Template and IDoc in SAP
• Mapping Configuration Task created from template posts IDoc to SAP
• SAP receives IDoc and creates price record for order processing
Implemented by
SAP Customer Master Sync with Salesforce
14
Implemented by
Salesforce Accounts with Hierarchical Info
15
• SAP Material Master is transferred to Salesforce with exactly same hierarchies • Product Managers can easily access SKUs, material cost, price discounting
rules, sales and opportunities from a single screen
Implemented by
16
Viewing SAP Deliveries within Salesforce
Implemented by
17
Delivery Information Visible at Account Level
Implemented by
• No Code
• All declarative, point & click
• Ease of SAP Connectivity
• Auto-generation of ABAP code
• Hierarchical Data Handling
• Automatic creation of hierarchies in Salesforce
• Analytics
• Correct data brought into SFDC for dashboards
Benefits of Informatica Cloud
Connectiv
ity
Plug & Play
No code
Hiera
rchic
al D
ata
Q&A
• Collin McCreath, Addivant
• Jay Nagaram, Microexcel
• Ashwin Viswanath, Informatica
19
Try Informatica Cloud free for 30 days. Sign up at www.informaticacloud.com
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