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http://ITServiceContractSecrets.com SUMMARY SLIDES: A computer maintenance agreement outlines your complete IT maintenance plan and explains what you can expect if you ever need emergency repairs. Copyright (C) SP Home Run Inc.
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Courtesy of the
Manged Computer Consulting Glossary
http://glossary.sphomerun.com
Computer
Maintenance
Agreement (Glossary Definition)
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It is Usually
Cheaper to Enter
into a Computer
Maintenance
Agreement
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That Gives You
Regular Service for
a Predictable Fee
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Network
Maintenance
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Should Cover
Periodic Testing
for Your Network
to Prevent a Crash
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Software Updates
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Keeping Your
Team’s Software
Up to Date,
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and Testing
New Versions of
Applications to
Make Sure They
Work Together,
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Should be Included
in Your Computer
Maintenance
Agreement
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Repairs
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The Reason to
Have a Computer
Maintenance
Agreement
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is to Avoid
Unscheduled
Repairs
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Your Agreement
Should Explain
How Repairs
Will be Dealt With,
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How Much You Can
Expect to Spend,
and How Quickly
the Contractor
Will Respond
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What Do You
Look for in a
Computer
Maintenance
Agreement?
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Let Us Know in the
Comments Section
Below
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