Business As Usual By Roni Shah Mustapha

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Utilizing Web 2.0 in your business does not simply mean using technologies such as wikis, blogs, mash-ups, and gadgets. Or does it?It’s also not about investments in your IT systems or a dollar purchase of software and hardware. It could even be free if you’re smart enough…Roni will explore how some businesses from big conglomerates to small mom-and-pop shops are using, utilizing and profiteering from web 2.0. With some case studies, the presentation could hopefully give some insights on how you, your project or your business could take advantage of this web 2.0 thingy.

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Business As UsualRoni Shah Mustapha

Tuesday, August 4, 2009

@ronshah

ronshah@gmail.com

entrepreneur, geek, slacker, misunderstood artist, wannabe rockstar, superhero in waiting.

Tuesday, August 4, 2009

Why go 2.0?

Tuesday, August 4, 2009

•Not the future. Today’s reality

•Collaboration. Interaction

Tuesday, August 4, 2009

•Big sophisticated corporations to Super small business

•Accessible, free and very simple.

Tuesday, August 4, 2009

It’s not about the technology

Tuesday, August 4, 2009

Strategy

Tuesday, August 4, 2009

•Opens up a lot more possibilities for your promotion strategy that you could use to engage your audience.

Tuesday, August 4, 2009

•Internal - Efficiency and Cost Savings.

•External - Marketing and Building Brands

Tuesday, August 4, 2009

Efficiency

Tuesday, August 4, 2009

•Huddle (Google Docs, Basecamp, IM etc)

• stay in contact, share information, plan joint projects, discuss ideas.

Firefly Tonics

Tuesday, August 4, 2009

Automation

Tuesday, August 4, 2009

New Look

•$1.15M savings

•Web based DMS. Invoice Automation

Tuesday, August 4, 2009

Making Big Manageable

Tuesday, August 4, 2009

Schlumberger

•50,000 employees

•Social Networking, Wikis

•$15M on efficiency gains

Tuesday, August 4, 2009

Building Brands

Tuesday, August 4, 2009

Dell Outlet

•Building Brand Evangelists

• “When we engage and respond to people, they get really excited and we gain advocates.”

Tuesday, August 4, 2009

Making it Personal

Tuesday, August 4, 2009

JetBlue•Personalize the

Brand

•Ask customers what they want

•“Tear down artificial walls between customers and individuals who work at companies”

Tuesday, August 4, 2009

Building Relationships

Tuesday, August 4, 2009

Teusner Wines

•One person sales department

•“It’s not about trying to sell your product, but more building relationships and trusts with customers and potential customers.”

Tuesday, August 4, 2009

What’s your strategy?

Tuesday, August 4, 2009

Experience

Tuesday, August 4, 2009

@ronshah

ronshah@gmail.com

Tuesday, August 4, 2009