Body language[1]

BODY LANGUAGE

T & D DepartmentINC HQ

• Why should I learn Body Language?

• How do I learn Body Language?

Body language and what it conveys…

• Attentive• Serious• Clear of his objective• Straight forward• Almost formal• Good eye contact

“Indifference or worse”

Eg: Leg over arm of chair• Very informal/casual• Indifferent• Adamant about something• Thinking of alternatives• Tired-wants to relax• Fed up of waiting

The Rock of Gibraltar

• Strong stable personality• Confident• Awaiting a positive message• Comfortable• Good self esteem• Authoritative• Leader type

Superiority

• Overestimates himself• Casually waiting• Relaxed• Will not wait too long• Showman• ‘Let me see’ attitude

Pre Occupation

• Pensive mood• Anxious• Having a problem at hand• Has some solution in mind• Sad situation• Restricting his emotions• I am forced to keep quite

Boredom

• Bored• Tired• Waiting• Regretting why he/she came

here• Worried• Anxious of outcome• ‘What is all this mess I see?’

Honesty

• I’m innocent• I did not mean it that way• Please understand me• I don’t tell a lie• That’s my honest feeling• This is what I believe

Getting time to evaluate

• I have to think it over• I didn’t think it was so serious• What I think is…pause• Looking back-I missed it out

completely

• I am not able to decide• This is a blow to me• My God! How can I forget that• I should have thought of that• This is a problem• I must quickly find a solution

‘I can’t see it’

• I can’t really understand that• It is not clear to me• I must see it in detail• Please show me again• Some itching in the eye• I’m worried about that point

‘What was that again’

• I told you so• You have done it again• Do you understand the seriousness• I will not tolerate this again• This is a serious lapse• Do you know what this means

Steep Ling

• This is getting difficult

• I will have to decide

• That is the crucial point

• We have to put our heads together

• Putting 2 and 2 together

Astonishment

• Oh my god!• This could not happen• Surprised• Causing worry• Can this happen to me?• Have I missed the boat?• Oh I forgot something

What do you want me to do?

• How is it my fault?• What can I do about it?• I’m helpless• I’m all alone• Why do you blame me?• I’m hardly in the picture

The upper arm grip

Hand in shirt• Happy with the

closeness• Appreciates

encouragement• I’ll surely do my best• Confident• Understands the

assignment

Hand in coat• Emphasizing a

particular assignment• Encouraging• Motivating• Appealing to him

strongly• I’m counting on you• More patronizing• Authority• Affection

The Hand Wringing Gesture

• Dejected• Helpless• Thinking about alternatives• Sorry about turn of events• Sympathetic• This is very unfortunate• Showing emotion

The Shoulder Hold

Hand in shirt• Very pleased• Enjoys the patronizing

hand• Confident• Appreciates

encouragement• Thank you very much

sir• I assure you that I’ll do

my best

Hand in coat• Encouraging• Warm greeting• Congratulations• I have confidence in

you• Wishing you a fruitful

journey• All the best on the job• Affection and

authority

The Elbow Grasp

Hand in shirt• More informal• Very happy to

meet• Pleased with the

reassurance

Hand in coat• More informal• Pretty familiar

person• Wants to get closer• More patronizing

Shake like a Man

Man with Black Cuff• This handshake is

between two equals• Professional

handshake• Strong in facts and

views• Signifies commitment

Man with White Cuff• Shake like a man

between two equals

• Acknowledgement of professionalism

• Relatively flexible• Signifies an

acknowledgement

Taking Control

Hand with Black Cuff• Taking control• Domineering• Putting pressure• Patronizing• Taking initiatives

Hand with White Cuff

• Giving into pressure

• Meek• Acknowledging• Seeking help• Giving up initiative

The Glove

Hand with Black Cuff• Informal• Getting closer• Reassuring• Understanding• Confidence

building• Please understand

Hand with White Cuff• Formal• Responding to

informal approach• Confident• Understanding

what you say

The Stiff Arm Thrust

Hand with Black Cuff• Not courteous• Not flexible• Adamant• Trying to push

through his views

Hand with White Cuff• Courteous• Flexible• Apparently

matured• Trying to influence

the other

The Knuckle Grinder

Hand with Black Cuff• Very aggressive• Crushing with

intent to hurt• Possibly very upset

or angry• Teaching a lesson

of his powers

Hand with White Cuff• Helplessly stuck• Unable to resist

assault• Weak• Unable to get out

of it

The Fingertip Grab

Hand with White Cuff• Half hearted

handshake• Wants to avoid

commitment• Not interested• condescending

Hand with Black Cuff• Tries for the best of

the bargain• Trying hard to get

some kind of commitment

• Interested, but losing ground.

• Does not wish to lose opportunity

Giving the Control

Hand with Black Cuff• Gives control to the

other• Acknowledging

others’ leadership• This arrangement

is issue based• This handshake is

between equals.

Hand with White Cuff• Takes control by

consensus• Displays leadership• Understands this

leadership is for now

• Acknowledges that this is equal relationship now