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Applying Learning Methodskelly zamboni
Learning Objectives
Discuss the benefits of learning
Identify cost effective tools
Putting it all together
Use these experiences to help others learn
Learning Objectives
Learning Objectives Introduction
Learning Objectives Benefits of Learning
3-R’s
Reading
Writing
Arithmetic
Learning Objectives Benefits of Learning 4-C’s
Communication
Collaboration
Critical thinking
Creativity and innovation
Learning Objectives Benefits of Learning
To nurture innovative ideas
To better serve customers
To attract and retain talent
To increase performance and productivity
To strengthen culture and foster diversity of thought
Learning Objectives Benefits of Learning
Learning Objectives Tools
?
Learning Objectives Tools
Blogs
Websites
Videos
Learning Objectives Tools
!
Learning Objectives Tools
Tool kit Use
Instructor led Intro of new concepts
Deskside One-on-one
Remote Distance and time
Online On demand
Performance support Relevant and current content
Social media Research
Learning Objectives Putting it all Together
Communication Plan
Who I am communicating with?
What should I be telling them?
How should I communicate with them?
Learning Objectives Stakeholder group
Current understanding Desired understanding
Potential concerns
CFO Knows the project is needed but is not up to speed on our plans
Full support Will waste money or deliver late.
Helpdesk No idea yet Know how to support
We will dump rubbish on them
Sponsor None yet Full support She will be ambushed by CFO with questions
Brand Yet another project Full support We will be cowboys
Putting it all Together
Learning Objectives Message Stakeholders When Who Channel
Project status
Steering committee, CFO
Weekly Joan Email
Project status
Steering committee Monthly PM Meeting
Project status
Core project team Fridays PM Meeting with muffins
Support training
Call ctr, prod support 15-20 Feb
BA face to face
Sales pitch for the product
Sales team 15 Feb BA Short video on the intranet
Putting it all Together
Learning Objectives
Project Alignment
What tools are available?
What’s the desired outcome??
What’s the vision?
What’s the measure of success??
Putting it all Together
Help Others Learn
Tools to help others learn
Word of mouth
Company news letter
Intranet
Department open house
Lunch and learns
Videos
Questions
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