5 things for immediate impact on increasing SharePoint adoption

Are you thinking about any of the following?

I put so much work in making our SharePoint environment great, but end users don’t seem to care

We have been doing ‘adoption’ type activities for a while without seeing much benefits

We have provided so much training and content to people, but I don’t see people using it. They are still always coming to me for help

If Yes, Great! This session is for You!

5 Things for Immediate Impact on Increasing SharePoint Adoption

(The things You can control)Asif Rehmani

SharePoint MVPVisualSP

Download my presentations at:http://bit.ly/asifconference

About me - Asif RehmaniTrainerFounder and CEOVisualSPChicago, USA

Contact:@asifrehmaniasif@visualsp.comwww.VisualSP.com

Author

Trainer and Consultant

SharePoint MVP, MCT

Conference Speaker

SPCTechEdSPTechConSP ConnectionsSP FestDev IntersectionAnd many more…

The ‘Jumbo’ problem we are trying to solve

Don’t make the same mistakes again as your last rollout/launch

Look for and Solve a Critical ProblemIt’s Always about WIIFM -What’s In It For Me ?

Great adoption!

Which organization do You want to be?

Examples of Real challenges from the field• Onboard Salespeople to get revenue in the door quickly• Easier Expense Reimbursement process to get employees their

money back faster• Providing one place for a person to see All of their assigned tasks• Easily filter-able list of authorized vendors/resellers for your

company• Organization of company’s tradeshow booth

A solution that can be built in days or weeks and not months.

This solution Must solve a Real challenge and Delight your team.This is the formula for

creating:Believers/Champions/

Evangelists

Identify and support Champions and Evangelists in each department

Why do you need Champions?• There’s just one of You!• Need ownership and accountability across

departments and business roles• Champions help create and sustain excitement • All business units need to ‘buy-in’ to the goals

Why would anyone want to be a ‘Champion’?(possible titles: Champions, Evangelists, or the infamous SharePoint Guy / Gal)

1. Increased visibility to senior management2. Has a say in the direction of the technology for the team and the

company as a whole3. Help define and shape business policies4. And because… they get a cool badge

Focus on Contextnot only ContentAccess to content is not a challenge anymore.The new challenge is a lack of context

Fragmented information hurts adoption

The Best way to perform knowledge transfer(feature available with SharePoint 2030 !)

Deliver Just-In-Time Learning to users

Add links in context to relevant pages

Example of Just-in-Time/In Context Delivery

Link to governance about documents from the places where users

upload documents

In-context SharePoint Help for end users

PollDoes your organization provide context sensitive help to users?

“Just-in-time” and “Just Enough” Help

End users are not motivated to look elsewhere - deliver help in-place.

Do you want users to follow blindly the advice they find on the internet?

Don’t overwhelm users with too much information.

Facilitate Peer-to-Peer Learning and Engagement Opportunities

Problem: Traditional training doesn’t work for SharePoint end users

Share Conference | 24

Users cannot be made to do things they don’t want to do

Awareness sessions instead of Training

Lunch and Learn works!

Keys to success:• Facilitated by (but not conducted by) the SharePoint guys and gals• Held on a regular basis every other week or at least once a month• One person presents what they like And don’t like about their

intranet• Free food (everyone likes pizza and it’s cheap)

Incentivize desired behavior

Hold an Award gala(Combine with an existing event if needed)

Award Categories• Most participation in Discussion Boards/Newsfeeds/Yammer• Most active in document collaboration• Most shares of content• Most helpful to colleagues (this is subjective and up for voting – in

SharePoint of course )

Summary – The 5 things You can control!

1 Solve a critical problem

2 Develop Champions / Evangelists

3 Focus on Context instead of just Content

4

5

Offer frequent peer-to-peer learning events

Incentives and awards

Call to Action

Download my presentations at:http://bit.ly/asifconference

Come visit us at our booth

Thank You!@asifrehmaniasif@visualsp.comwww.visualsp.com