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Chris James, The Scout Association Communication managers' workshop www.charitycomms.org.uk/events
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Demonstrating Impact. Let’s take a closer look...Chris James
The Scout Association
What we do . . .
We challenge our members to experience fun, friendship and everyday adventure to help them reach their potential and have a positive impact on society
Over 200 activities . . .
• Half a million members in the UK
• 400,000 young people and 100,000 adults
• Growing in each of the last seven years –
• Scouts spend 2 million nights away
• Scouts on the moon
• Lennon and McCartney were both Scouts
We have a positive impact on . . .
Young people – providing opportunities to grow in confidence and develop life skills.
Adult volunteers – providing the opportunity to develop skills and training,
Society – providing practical benefits to our communities.
The numbers . . .
91% of volunteers and 88% of youth members stated that Scouting had helped them develop key skills. 41 per cent of employers reported that a job applicant’s involvement in Scouting would be a positive influence on their decision to employ them.* 36 per cent of former youth members volunteer regularly (at least two hours per week); 47 per cent of Scout leaders volunteer outside of Scouting,
Key challenges. . .
• Outdated image of Scouting
• Lack of awareness of our scope and impact
• 34,000 young people on waiting lists
• Need to attract more adult volunteers
• Lack of resources for local Scouting
The way we were . . .
The way we were . . .
And the winner is . . .
The way we were . . .
‘Insanity: Doing the same thing over and over again and expecting different results.’
Albert Einstein
Where we were going wrong . . .
• Not enough focus on impact
• Not sharing effectively
• Too much focus on print
Why video?
• Better at conveying emotion
• Leading to strong call to action
• Cost effective
• Can be easily and inexpensively shared
• Can be used as a recruitment tool locally
• Immediate response
The brief
• Communicate brand values
• Promote flexible volunteering
• Represent the movement’s diversity
• Promote girls in Scouting
• Represent communities across the UK
• Input from young people
• Embed in strategy
Choosing the right agency
• Evolution Creative
• Great understanding of our brand and strategy
• Experience in delivering compelling communications
• Results driven
The film
Other challenges
• Geography and costs
• Other commitments
• Diversity and relevance
• Regional accents
Development
• Brief, concept and script signed off by SMT
• Ambassador contributions
• Collaborative approach
• Tie in printed materials (more standard format)
• Keeping to budget (same budget
as previous years)
Internal buy-in
• Brief, concept and script signed off by SMT
• Ambassador contributions
• Collaborative approach
• Tie in printed materials
Launch
• Premiere at National AGM
• Same day launch online and in social media
• E-comms to all adult members
• High res file available to download
Volunteer perspective
Chris Foster
Assistant County Commissioner 14-25
Greater London North
Results
• 3.3% growth in youth membership
• 2.7% growth in adult membership
• 12,400 views on YouTube
• Not just a trophy project
Questions to ask . . .
• Think why someone would watch and share it externally• Is it creative, engaging, funny, exciting? • Is it embedded in brand and organisational strategy? • Is it agreed and signed off? • Does it have a reasonable shelf life? • Can it be used locally?• Is it emotive? Does it tell as story? Is it authentic? • Is there a call to action?• Are you getting best value? • Does it demonstrate impact?
So, what’s stopping you?
Demonstrating Impact. Let’s take a closer look...Chris James
The Scout Association
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