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Engineering, Operations & Technology
Copyright © 2014 Boeing. All rights reserved.
Information Technology
Gamification and
Arbejdsglaede
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
Pronunciation Guide
Gamification ~ Game – if - i - k - shun
Arbejdsglaede ~ Ah – bites – gleh – the
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
World’s largest aerospace company headquartered in Chicago, IL
168,000 employees in 65 countries Supports customers in 150 countries Process Analyst in an IT department with large
presence in Bellevue, WA
Corporate Environment
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
Back Story … Work should be fun!
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
6 month pilot in 2007 “It’s easier to ask forgiveness
than get permission” Birth of the Pirates
The Agile Pirates…Arrgh!
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
Next step in deploying Agile in IT Designed for teams Meaningful exercises Demonstrate Agile Low tech gamified theme
Agile Training Camp (ATC) Background
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
Gamified – American football theme Two day class for teams Pomodoro time boxes Multisensory Self-policing Fun
Agile Training Camp Description
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
Game Board & Playing Pieces Timer Flags Dice “Yardage” Scoreboard Teams Badges Levels Instructions Actual Reality Awards & Recognition
Gamified Components
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
Fails & Near Fails
Find a Way Offended
It’s Complicated…
Banned!
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
“Yardage” can be motivating Non-football fans enjoy class Competition & Collaboration Shared experiences bring joy
Some Things We Learned
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
Low cost Technology independent Energy independent Full bandwidth interaction Enhanced learning
Some No Tech Advantages
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
Agile Training Camp Results
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
Arbejdsglaede Stories
Uprising Leftover
No Tears in FootballDarby’s Redemption
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
100% found the Agile Training Camp (ATC) useful 92% believe the ATC will make them more effective 97% felt ATC met expectations 97% satisfied with the ATC 95% would recommend the ATC to a coworker 99% felt the class time was managed well
Agile Training Camp Ratings
2014 ATC Survey results through July 2014 Percentages listed represent sum of those who Agreed and Strongly Agreed with survey statement
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
Why it Works
Because games are fun!
15
Dopamine
Oxytocin
Serotonin
Endorphin
Challenges
Explorations
Connections
Meaning
Credit: Nicole Lazarro of Xeodesign and Loretta Graziano Breuning, PhD
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
Follow on class to Agile Training Camp Designed for software teams using “Waterfall” approach Cryptozoology “Hunt” theme Mixed results on class Need to better integrate theme and simplify mechanics
Traditional Class Highlights & Lessons
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
Boeing Agile Fantasy League - Fantasy Football theme Teams earn points based on 4 categories of performance 4 Categories: Predictability, Value, Quality & Satisfaction Competition provided some motivation to collaborate and excel Need to automate and involve team members more
Agile Metrics Highlights & Lessons
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
Gamification Guidance: SPRING
Select
Pilot
ReflectINprove
Go-around-again
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
It is possible to have arbejdsglaede in corporate setting
Have the courage to try Fun, relaxed environment promotes creativity Competition can provide motivation to excellence Take your work seriously enough to make it fun Don’t take yourself too seriously
Conclusions
Copyright © 2014 Boeing. All rights reserved.
Information Technology | Project Name
Questions?
Ryan Klepsryan.d.kleps@boeing.comI can also be found on LinkedIn
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