Talent42 2017: Scaling without Sacrifice the Lyft Way - Linsey Jackson

6/28/2017

1

1

Quality at ScaleVolume and quality for hyper growth

Linsey JacksonHead of Technical Recruiting

@Actionjackson13

Agenda• The Scaling Trifecta

• Metrics

• External Tools

• Experience

• Diversity

• Partnership

6/28/2017

2

The Scaling Trifecta

Operations

Experience Partnerships

Key metrics• Funnel metrics

• Interviewers hours -> hire

• Recruiter productivity (hires by ‘resource’)

• Source of hire

#Operations #Experience #Partnerships

6/28/2017

3

Programming Test

#Operations #Experience #Partnerships

● 2 hour coding test● Interviewer hours reduced

○ ~6 hours of eng time/hire● Blind “2nd” grader - reduced bias● Positive feedback from candidates

Why we [heart] leads• Engagement

• Higher conversion (6x)

• Better retention/faster onboarding

#Operations #Experience #Partnerships

6/28/2017

4

Automatization

7#Operations #Experience #Partnerships

8

WE DON’T WANT A BIG

MACHINE

6/28/2017

5

Driving up the ‘winning’

From 40% acceptance rate to

75-80%

9#Operations #Experience #Partnerships

CANDIDATE EXPERIENCE

10

6/28/2017

6

DIVERSITY

11

ATTRACTIndividual and team accountability

● Top of funnel - culture● Tools/Teamable

Regional approach● Sourcing● Events

INTERNAL SUPPORTHiring manager buy-in

● Stronger teams● Accountability

Assessment● Interview prep● Acknowledgement

#Operations #Experience #Partnerships

6/28/2017

7

13

RECRUITING BELONGS TO

ALL OF US

14

Questions&

Comments?

@actionjackson13