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Quality at ScaleVolume and quality for hyper growth

Linsey JacksonHead of Technical Recruiting

@Actionjackson13

Agenda• The Scaling Trifecta

• Metrics

• External Tools

• Experience

• Diversity

• Partnership

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The Scaling Trifecta

Operations

Experience Partnerships

Key metrics• Funnel metrics

• Interviewers hours -> hire

• Recruiter productivity (hires by ‘resource’)

• Source of hire

#Operations #Experience #Partnerships

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Programming Test

#Operations #Experience #Partnerships

● 2 hour coding test● Interviewer hours reduced

○ ~6 hours of eng time/hire● Blind “2nd” grader - reduced bias● Positive feedback from candidates

Why we [heart] leads• Engagement

• Higher conversion (6x)

• Better retention/faster onboarding

#Operations #Experience #Partnerships

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Automatization

7#Operations #Experience #Partnerships

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WE DON’T WANT A BIG

MACHINE

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Driving up the ‘winning’

From 40% acceptance rate to

75-80%

9#Operations #Experience #Partnerships

CANDIDATE EXPERIENCE

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DIVERSITY

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ATTRACTIndividual and team accountability

● Top of funnel - culture● Tools/Teamable

Regional approach● Sourcing● Events

INTERNAL SUPPORTHiring manager buy-in

● Stronger teams● Accountability

Assessment● Interview prep● Acknowledgement

#Operations #Experience #Partnerships

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RECRUITING BELONGS TO

ALL OF US

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Questions&

Comments?

@actionjackson13