Wrap Up of Content Marketing World 2014 - Cleveland,Ohio

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Ever wondered what Kevin Spacey thinks of content marketing? the 2014 Content Marketing World, hosted by Content Marketing Institute, was held in Cleveland, Ohio Sep 7-11. This detailed wrap up highlights the key take away points from an incredible conference.

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CONTENT MARKETING WORLD 2014

Cleveland, USA

9-11 Sep

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 1

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 2

Cleveland, Ohio

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 3

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 4

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 5

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 6

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 7

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 8

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 9

Over 2,600

attendees

Over 50

countries

Over 80

sessions Over 60

exhibitors

Kevin Spacey

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Insert pic of the sponsor floor expo

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@morethanroute66

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Insert pic of the sponsor floor expo

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NOT Sponsored by…

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Confab Events - Sean Tubridy

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Confab Events - Sean Tubridy

DAY ONE…

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Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 18

Inspired

Content:

How Brilliant

Storytellers

Create a

Sudden Urge

to Act

Author:

Brandscaping

Jason Dutton-Smith 19www.wordconnect.com.au @morethanroute66

MOI

MOMENTS OF INSPIRATION

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 20

Inspired

Content: How

Brilliant

Storytellers

Create a

Sudden Urge

to Act

Author:

Brandscaping

Secret 1

Build suspense in a story (drama is anticipation built with

suspense)

Secret 2

Foster aspiration (inspire people to change). Your moment of

inspiration is tied to your audience aspiration.

Secret 3

Drive empathy - IBM created a machine named Watson to go

on Jeopardy. People where reinspired to trust the brand IBM

as Watson was smart and had something different (people

are now asking if Watson can beat Google)

Secret 4

Harness emotion (emotion leads to action, reason leads to

conclusion) uncover the raw emotions attached to whatever

you do

Jason Dutton-Smith 21www.wordconnect.com.au @morethanroute66

ANDREW - KEY TAKEAWAY

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 22

ACTIVE EVELUATION

Consumers add and subtract brands

to make an evaluation to purchase

Make sure you’re one of them

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 23

STROP CREATING CAMPAIGNS AND

START MAKING COMMITMENTS TO

VALUABLE STORIES…

What is your MOI

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 24

Julie

Fleischer

The ROI on

Content &

How Kraft

Built Their

Strategy.

Director: Data, Content,

Media

Jason Dutton-Smith 25www.wordconnect.com.au @morethanroute66

Julie

Fleischer

The ROI on

Content &

How Kraft

Built Their

Strategy.

Director: Data Content

Media

• Data drives content creation (at Kraft)

• 500 more times advertising exposure

today

• Become a publisher and commoditise

• Use data to find trends and type of

content people engage with

• Quickly deploy to all social media

platforms

• Work as a publisher and in-house brand

agency

Jason Dutton-Smith 26www.wordconnect.com.au @morethanroute66

JULIE - KEY TAKEAWAY

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 27

WHAT SHOULD YOU SAY?

WHAT ARE THEY INTERESTED IN?

Relevancy is key to all stories

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 28

MINING DATA THAT

DRIVES CONTENT

AND EXPERIENCES

THAT CREATE DATA.

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 29

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 30

Chad

Zimmerman

How to Market

Your Content

Offsite & Why

It’s Critical to

Get it Right

CEO & Founder:

Stack Media

Jason Dutton-Smith 31www.wordconnect.com.au @morethanroute66

Chad

Zimmerman

How to Market

Your Content

Offsite & Why

It’s Critical to

Get it Right

CEO & Founder:

Stack Media

PAID CONTENT DISCOVERYTaboola, nrelate, gravity, Adblade, Disquis

ONSITE FUNNELLING – OPT INCapture more from users than their time

DISPLAY RETARGETINGRemarketing. A/B testing

PUTTING IT ALL TOGETHER

Jason Dutton-Smith 32www.wordconnect.com.au @morethanroute66

CHAD - KEY TAKEAWAY

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 33

PUBLISH

CAPTURE

MEASURE

RETARGET

RINSE AND REPEAT

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 34

AGENCY VS. IN-HOUSE

Mix suppliers for

maximum amplification

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Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 36

Gini Dietrich

How to Write

Blog Posts

That Get

Read &

Shared

Author: Spin Sucks

Jason Dutton-Smith 37www.wordconnect.com.au @morethanroute66

Gini Dietrich

How to Write

Blog Posts

That Get

Read &

Shared

Author: Spin Sucks

Generate Ideas• Talk Walker Alerts (replacement for

Google alerts)

• Smart Brief (aggregate content from

the web based on your industry and

help generate blog ideas)

• Read comments

• Current events

Jason Dutton-Smith 38www.wordconnect.com.au @morethanroute66

Gini Dietrich

How to Write

Blog Posts

That Get

Read &

Shared

Author: Spin Sucks

Capture Ideas

• Use Word Press (as a draft)

• Google Docs

• IPhone notes

• Running word doc

Jason Dutton-Smith 39www.wordconnect.com.au @morethanroute66

Gini Dietrich

How to Write

Blog Posts

That Get

Read &

Shared

Author: Spin Sucks

Social Share

• Speak to an influencer

• Use your collective network to

share

Jason Dutton-Smith 40www.wordconnect.com.au @morethanroute66

GINI - KEY TAKEAWAY

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 41

CONTENT HUB

AMPLIFY

SOCIAL PLATFORMS

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Cleveland, Ohio

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Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 46

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 47

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David Jones

John Deere &

The Furrow:

The Original

Content

Marketers.

Editor In Chief

Jason Dutton-Smith 49www.wordconnect.com.au @morethanroute66

David Jones

John Deere &

the Furrow:

The Original

Content

Marketers.

Editor In Chief

Secret to their success?We know our customers needs and wants

How are they still relevant?Farmers need a place for unbiased information

How do they get buy-in?2/6 stories are from farmers including images

Jason Dutton-Smith 50www.wordconnect.com.au @morethanroute66

DAVID - KEY TAKEAWAY

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WE KNOW OUR CUSTOMERS

NEEDS AND WANTS AND

SIMPLY DELIVER

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NO SELF PROMOTION

JOHN DEERE MENTIONED

MAXIMUM OF SIX TIMES

PER EDITION

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100% CONTENT MARKETING

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 54

KEEP AN AGILE TEAM

Value discussion and compromise

Maintain impartiality

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Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 60

DAY 2…

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 61

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Shane Snow

Storytelling

& the Next

Level of

Content

Marketing

Author: Smartcuts

Founder: Contently

Jason Dutton-Smith 63www.wordconnect.com.au @morethanroute66

Shane Snow

Storytelling

& the Next

Level of

Content

Marketing

Author: Smartcuts

Founder: Contently

It’s all about the story

What is the MOI

Good stories make us care

Native American proverb

Those who tell stories rule the world

Jason Dutton-Smith 64www.wordconnect.com.au @morethanroute66

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 65

Blind man without a pension

Spring is coming and I wont see it

Change a simple statement into a help statement

SHANE - KEY TAKEAWAY

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 66

STORY TELLING CAN

BREAK DOWN BARRIERS

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 67

GOOD STORIES MAKE US CARE

GREAT STORIES BUILD

RELATIONSHIPS

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Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 69

Todd

Wheatland

6 LinkedIn &

SlideShare

Hacks to

Change Your

Business

Author - The Marketers

Guide to SlideShare

Jason Dutton-Smith 70www.wordconnect.com.au @morethanroute66

Todd

Wheatland

6 LinkedIn &

SlideShare

Hacks to

Change Your

Business

Author - The Marketers

Guide to SlideShare

LinkedIn for Groups

• View as content marketing platform

• Posts must be relevant

• Moderate and keep active

• Higher frequency is rewarded

• Consistency management is key

• Build relevancy and trust

Best company example

• Hubspot

Jason Dutton-Smith 71www.wordconnect.com.au @morethanroute66

Todd

Wheatland

6 LinkedIn &

SlideShare

Hacks to

Change Your

Business

Author - The Marketers

Guide to SlideShare

SlideShare

• Professional or corporate content

• Connect LinkedIn and SlideShare

• Turn long form content into shorter

SlideShare content

• Treat as mini campaign

• Back link between SlideShares

Best company example

• Altimeter

• Travel World Passport

Jason Dutton-Smith 72www.wordconnect.com.au @morethanroute66

TODD - KEY TAKEAWAY

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 73

LINKEDIN NEEDS TO BE RELEVANT,

CONSISTENT, HONEST

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 74

SLIDESHARE SIMILAR TO AN

INFOGRAPHIC

ADD IMAGES AND BACKLINKS

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Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 76

The Future

of Content

Marketing

Panel discussion

Craig Coffey

Marketing & Communication Manager

Lincoln Electric

Chris Golec

CEO - Demandbase

Allen Gannett

CEO - Trackmaven

Ahava Leibtag

Principal AHA Media Group

Jason Dutton-Smith 77www.wordconnect.com.au @morethanroute66

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Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 79

What will we be embarrassed about in

the future?

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 80

• Distribution is not really thought of currently, we need to think of it now and it's on an equal weight

• How difficult it is for customers to get what they want

• How we have a manager of digital marketing and traditional marketing

• The webmaster will disappear and be incorporated - it's like having someone to manage the fax machine

Robert Rose

7th Era of

Marketing and

Rise of

Content

Creation

Management

Mini Keynote

Jason Dutton-Smith 81www.wordconnect.com.au @morethanroute66

Robert Rose

7th Era of

Marketing and

Rise of

Content

Creation

Management

Mini Keynote

“I have learned that I have a lot to

learn” – Robert Rose

• It’s about customer experiences

• Need to develop relationships

• Create value and valuable experiences

– nurture and share values

Jason Dutton-Smith 82www.wordconnect.com.au @morethanroute66

ROBERT - KEY TAKEAWAY

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THE BUYERS JOURNEY WILL

NO LONGER BE A GUIDED TOUR

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 84

Scott

Stratten

Data, Digits &

Dummies -

What You Know

about Content

Marketing May

Be Wrong

Author: Unmarketing

Jason Dutton-Smith 85www.wordconnect.com.au @morethanroute66

Scott

Stratten

Data, Digits &

Dummies -

What You Know

about Content

Marketing May

Be Wrong

Author: Unmarketing

• Speed of Twitter reply is as

important as the tweet itself

• Be credible and reliable

• Screw up is a marketing

opportunity

Jason Dutton-Smith 86www.wordconnect.com.au @morethanroute66

SCOTT - KEY TAKEAWAY

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 87

DON’T TRY TO BE FIRST

BE RIGHT FIRST

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 88

DAY 3…

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 89

Jesse

Desjardins

Travel &

Tourism

Industry Lab

Tourism Australia

Jason Dutton-Smith 90www.wordconnect.com.au @morethanroute66

Jesse

Desjardins

Travel &

Tourism

Industry Lab

Tourism Australia

Is it repeatable and scalable?

Value for business and audience

Stop renting

Stop renting space and use own platform

Make the customer the hero

We are Yoda (the brand), not Luke

Skywalker (the consumer)

Make it different to anything else

Jason Dutton-Smith 91www.wordconnect.com.au @morethanroute66

Paint me like one of your French girls

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 92

Censored for Facebook

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 93

Kevin

Spacey

Closing Keynote

http://www.youtube.com/wat

ch?v=NJnP2wsgnoA#t=236

Jason Dutton-Smith 94www.wordconnect.com.au @morethanroute66

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 95

Kevin

Spacey

Closing Keynote

http://www.youtube.com/wat

ch?v=NJnP2wsgnoA#t=236

How do

you create

a great story?

Jason Dutton-Smith 96www.wordconnect.com.au @morethanroute66

CONFLICT

“Conflict creates tension, and tension keeps people

engaged with your story. Our stories become richer and

become far more interesting when they go against the

subtle order of things to really achieve something

different and unexpected.”

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 97

AUTHENTICITY

“Be mindful of falling into the trap of looking for keywords or quick

hits to boost their ranking on Google. Stay true to your brand and

true to your voice and audiences will respond to that authenticity

with enthusiasm and passion.”

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 98

THE AUDIENCE

“The device and the length are irrelevant to the story – Audiences have spoken.

They want stories! They’re dying for them. They’re rooting for us to give them

the right thing. And they will talk about it, binge on it, carry it with them to the

bus, and to the hairdresser, force it on their friends, tweet, blog, Facebook,

make fan pages, silly GIFs, and God knows what else about it and engage in

with it with a passion and an intimacy that a blockbuster movie could only

dream of.”

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 99

AND ALL WE HAVE TO DO

IS GIVE THEM THE STORIES

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 100

FINAL WORD:

IT’S THE RISK TAKERS

THAT ARE REWARDED.

GO TAKE SOME RISKS.

TELL YOUR STORIES.

CONTENT MARKETING

MATTERS

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 101

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 102

@morethanroute66

jason@wordconnect.com.au

www.wordconnect.com.au

Jason Dutton-Smith

Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 103

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