What they don't teach at world's Top 50 universities-Smart Decision Making

What they don’t teach you at What they don’t teach you at World’s Top 50 universities-“SMART World’s Top 50 universities-“SMART

DECISION MAKINGDECISION MAKING””

PERSONALITY DEVELOPMENT-To help PERSONALITY DEVELOPMENT-To help Students/Managers to become millionaires Students/Managers to become millionaires

and leapfrog company performance into and leapfrog company performance into billion USD league in 5-7 yearsbillion USD league in 5-7 yearsSanjeev Bahadur ,New DelhiSanjeev Bahadur ,New Delhi

What it can do for you! What it can do for you!

Upto Ten Smart decisions only in a Upto Ten Smart decisions only in a lifetime can make you a millionaire in lifetime can make you a millionaire in India(in USD terms or INR eqvt)India(in USD terms or INR eqvt)

Ten Smart decisions by all Ten Smart decisions by all VP’s/GM/CEO per year can make a VP’s/GM/CEO per year can make a company leapfrog into USD 1 billion company leapfrog into USD 1 billion plus category from USD 100 million plus category from USD 100 million per year turnover in 5-7 years!per year turnover in 5-7 years!

Learn to help everyone who has Learn to help everyone who has helped you in Life and every genuine helped you in Life and every genuine deserving person!deserving person!

Smart or Strategic DecisionsSmart or Strategic Decisions

““Strategy is about making choices, trade-Strategy is about making choices, trade-off’s;it is about deliberately choosing to be off’s;it is about deliberately choosing to be different.”-Michael Porter.different.”-Michael Porter.Eg :Smart Decisions produce a Reward to Eg :Smart Decisions produce a Reward to Risk ratio of 10:1 or more!Risk ratio of 10:1 or more!

They produce a force multiplier effect!.They produce a force multiplier effect!. They produce a money multiplier effect They produce a money multiplier effect

and profitable cash flows for a number of and profitable cash flows for a number of years!years!

Examples: IPR’s, Exclusive Marketing Examples: IPR’s, Exclusive Marketing Rights, Invention, Mining Rights, First to Rights, Invention, Mining Rights, First to Market ,Fuel efficient technologies ,Smart Market ,Fuel efficient technologies ,Smart City Technology, Foreign Technology City Technology, Foreign Technology Tieup’s, Energy efficient Tieup’s, Energy efficient technologies ,Joint Venture companies etctechnologies ,Joint Venture companies etc

As Times change-Think ahead of As Times change-Think ahead of Time and Competition!Time and Competition!

““As Times change ,people change, As Times change ,people change, businesses change ,strategies change, businesses change ,strategies change, competition changes, business models competition changes, business models and business plans change, processes and business plans change, processes change. change.

Therefore ,Think ahead of Time, Think Therefore ,Think ahead of Time, Think ahead of Competition .ahead of Competition .

Give better value proposition to Give better value proposition to customers before competition does! customers before competition does! Offer solutions.Offer solutions.

Do more Research .Do more Do more Research .Do more Innovation” !Innovation” !

………….Sanjeev Bahadur.Sanjeev Bahadur

Henry FordHenry Ford

Strategy- John ChristopherStrategy- John Christopher

““The secret of success in battle The secret of success in battle lies often not so much in the use lies often not so much in the use of one's own strengths but in the of one's own strengths but in the exploitation of the other side's exploitation of the other side's weaknesses.” weaknesses.”

Smile, Personality and Smile, Personality and Experience!Experience!

Friction, confusion, underperformance Friction, confusion, underperformance results from lack of smart leadership!results from lack of smart leadership!

Michael PorterMichael PorterGood Leaders need constructive agendaGood Leaders need constructive agenda

““Good Leaders need a Good Leaders need a positive agenda ,not just an positive agenda ,not just an agenda of dealing with agenda of dealing with crises.”crises.”

Good Leader!Good Leader!

1.1. A leader is best when people A leader is best when people barely know he exists, when barely know he exists, when his work is done, his aim his work is done, his aim fulfilled, they will say: we did it fulfilled, they will say: we did it ourselves. —Lao Tzuourselves. —Lao Tzu

Remember, there are many ways Remember, there are many ways to decide and complete a task!to decide and complete a task!

Don’t argue but ask intelligent, Don’t argue but ask intelligent, sensible questions after careful sensible questions after careful listening with balanced unbiased listening with balanced unbiased thinking!thinking!

Gary Hamel-Leading the Gary Hamel-Leading the RevolutionRevolution

““... all too often, a successful ... all too often, a successful new business model becomes new business model becomes the business model for the business model for companies not creative enough companies not creative enough to invent their own.”to invent their own.”

Theory PLUS PRACTICETheory PLUS PRACTICE

THEORY PLUS PRACTICE (as THEORY PLUS PRACTICE (as highlighted by former Indian PM highlighted by former Indian PM Late Rajeev Gandhi at IIT Delhi Late Rajeev Gandhi at IIT Delhi convocation)convocation)

Learning by Doing!Learning by Doing!

Research of Late Dr Udai Pareek, Research of Late Dr Udai Pareek, leading HR Professor of IIM-Ahd leading HR Professor of IIM-Ahd and expert with 250 research and expert with 250 research papers published showed that the papers published showed that the best way of learning or teaching best way of learning or teaching is” Learning by Doing”is” Learning by Doing”

He also drafted CMC Ltd HR He also drafted CMC Ltd HR Policies (the most modern till Policies (the most modern till then!)then!)

Management-DefinitionManagement-Definition

ManagementManagement in Business Firms is the in Business Firms is the function that coordinates the energy of function that coordinates the energy of people to accomplish goals and objectives people to accomplish goals and objectives using available resources efficiently and using available resources efficiently and effectively. effectively.

Management comprises planning, organizing, Management comprises planning, organizing, staffing, leading or directing, making staffing, leading or directing, making strategies and controlling an organization or strategies and controlling an organization or NGO to accomplish business goals or stated NGO to accomplish business goals or stated objectives.objectives.

Resourcing encompasses the deployment Resourcing encompasses the deployment and optimization of human resources, and optimization of human resources, financial resources( Equity ,Debt, Term financial resources( Equity ,Debt, Term Loans, Working Capital ),IPR’s, Technological Loans, Working Capital ),IPR’s, Technological resources, and natural resourcesresources, and natural resources. .

EntrepreneurshipEntrepreneurship!!     

The capacity, willingness to develop, organize and The capacity, willingness to develop, organize and manage a business adventure along with manage a business adventure along with accompanying risks in order to make a profit. accompanying risks in order to make a profit.

One example of entrepreneurship is start of a new One example of entrepreneurship is start of a new profitable businesses.profitable businesses.

In economics, entrepreneurship combined with land, In economics, entrepreneurship combined with land, labour ,technology, natural resources, capital can labour ,technology, natural resources, capital can produce sustainable profit. produce sustainable profit.

Entrepreneurial spirit is characterized by innovation Entrepreneurial spirit is characterized by innovation and risk-taking, and is an essential part of a country’s and risk-taking, and is an essential part of a country’s ability to succeed in an ever changing ,ever ability to succeed in an ever changing ,ever increasing competitive global marketplace.increasing competitive global marketplace.

Anyone, even a school going child will tell you that Anyone, even a school going child will tell you that 2+2=4,but an entrepreneur can think ahead of time 2+2=4,but an entrepreneur can think ahead of time and competition to produce synergy out of Rs 2 Cr and competition to produce synergy out of Rs 2 Cr (Term loan) and 2 Cr (Working Capital) to produce Rs (Term loan) and 2 Cr (Working Capital) to produce Rs 22 Cr turnover@ 20 % net margins per year!22 Cr turnover@ 20 % net margins per year!

Warren BuffetWarren Buffet(World famous Investor)(World famous Investor)

““It takes 20 years to build a It takes 20 years to build a reputation and five minutes to reputation and five minutes to ruin it.If you think about ruin it.If you think about that,you’ll do things that,you’ll do things differently.”differently.”

Warren BuffetWarren Buffet

““Rule No 1: Never lose money.Rule No 1: Never lose money. Rule No 2: Never forget rule Rule No 2: Never forget rule

No.1”No.1”

Bill Gates (Owner of Bill Gates (Owner of Microsoft)Microsoft)

““Technology is just a tool .In Technology is just a tool .In terms of getting the kids terms of getting the kids working together and working together and motivating them, the teacher motivating them, the teacher is the most important.”is the most important.”

Bill GatesBill Gates

““It’s fine to celebrate success It’s fine to celebrate success but it is more important to but it is more important to heed the lessons of failure”heed the lessons of failure”

Ref:http://www.brainyquote.com/quotes/authors/b/bill_gates.Ref:http://www.brainyquote.com/quotes/authors/b/bill_gates.html#WGxW7AZqhklxOlcF.99html#WGxW7AZqhklxOlcF.99

Mahatma GandhiMahatma Gandhi

““It is health that is real wealth It is health that is real wealth and not pieces of gold and and not pieces of gold and silver.”silver.”

EDUCATION.EXPERIENCE.EXPOSUREEDUCATION.EXPERIENCE.EXPOSURE

Try to learn to work independentlyTry to learn to work independently Visit Car/Motorcycle/Computer/MobileVisit Car/Motorcycle/Computer/Mobile /Jewellry/FMCG showrooms/malls to /Jewellry/FMCG showrooms/malls to

understand how products are displayed, sold, understand how products are displayed, sold, packed ,delivered with documentation, packed ,delivered with documentation, warranty service done and cash warranty service done and cash collected ,database created!collected ,database created!

How Customers/Prospects are classified.How Customers/Prospects are classified. Go to banks, check their policies, interest Go to banks, check their policies, interest

rates, collateral, Letter of credits.rates, collateral, Letter of credits. Check stock markets, mutual funds. Filter A Check stock markets, mutual funds. Filter A

gradegrade Know your Duties! Everyone knows his/her Know your Duties! Everyone knows his/her

Rights!Rights! Ask intelligent questions after Ask intelligent questions after

listening/observing.listening/observing.

POSITIVE WINNING ATTITUDEPOSITIVE WINNING ATTITUDE

Involve others in decision making Involve others in decision making according to needs, passion and according to needs, passion and priorities of your team members priorities of your team members within the overall framework of within the overall framework of Employers Mission, Vision, Quality Employers Mission, Vision, Quality policies, Customer service!policies, Customer service!

Adjust, Adapt and Change Adjust, Adapt and Change yourself according to evolving yourself according to evolving situations. Be flexible.situations. Be flexible.

SMILE.GUIDE.WINSMILE.GUIDE.WIN

India is a price sensitive market and India is a price sensitive market and branding may or may not yield additional branding may or may not yield additional price premium. Branding gets you price premium. Branding gets you recognition and recall in the Market recognition and recall in the Market place!place!

See the examples of Vento, Skoda.See the examples of Vento, Skoda. The combined sales of Luxury cars The combined sales of Luxury cars

Mercedes, Audi, BMW is 30,000 units Mercedes, Audi, BMW is 30,000 units per annum in India! Majority of this per annum in India! Majority of this market is company to company(B2B market is company to company(B2B sales).Compare this with over a million sales).Compare this with over a million sold every year of other models/brands!sold every year of other models/brands!

Try something new!Try something new!

MISSION.VISION.QUALITY MISSION.VISION.QUALITY POLICYPOLICY

Majority of Fortune 1000 companies Majority of Fortune 1000 companies have these displayed on their websiteshave these displayed on their websites

Know your employer ,its policies ,do’s Know your employer ,its policies ,do’s and don’ts, procedures ,technology,and don’ts, procedures ,technology,

Management style, Management style, competition ,products,competition ,products,

costing, taxes, duties, core costing, taxes, duties, core competency , customer service quality competency , customer service quality before making any comment!before making any comment!

Mahatma Gandhi-Importance of Mahatma Gandhi-Importance of Customers to Business!Customers to Business!

C’s of BusinessC’s of Business

CASH FLOWS FROM CONTRACTSCASH FLOWS FROM CONTRACTS CASH FLOWS FROM CASH FLOWS FROM

INVESTMENTSINVESTMENTS CUSTOMER SERVICECUSTOMER SERVICE CONTACTSCONTACTS CREATIVE CREATIVE

CONCEPTS/INNOVATIONCONCEPTS/INNOVATION COMPETITIONCOMPETITION COMMUNICATIONCOMMUNICATION

4 P’s of Goods Marketing4 P’s of Goods Marketing

PRODUCT Specs.PRODUCT Specs. PLACE/Distribution channelsPLACE/Distribution channels PRICE incl taxesPRICE incl taxes PROMOTION incl Advertising, PROMOTION incl Advertising,

Branding, Sales Promotion, Branding, Sales Promotion, Direct MailersDirect Mailers

Min Requirements of Smart Min Requirements of Smart Decision makingDecision making

A Person must have a” A Person must have a” CALM,CONTROLLED,FOCUSSED CALM,CONTROLLED,FOCUSSED MIND”MIND”

Expanded ConciousnessExpanded Conciousness Learn from others mistakes!Learn from others mistakes! Balance between IQ and EQ!Balance between IQ and EQ! Should be able to” Think” and “ Feel” Should be able to” Think” and “ Feel”

from others point of view!from others point of view! Anticipate problems ,solve them Anticipate problems ,solve them

beforehand! Be futuristic and ahead of beforehand! Be futuristic and ahead of Competition.Competition.

DECISION MAKING with open DECISION MAKING with open unbiased mindunbiased mind

DIAGNOSE BUSINESS PROBLEMSDIAGNOSE BUSINESS PROBLEMS FIND ALTERNATIVE SOLUTIONSFIND ALTERNATIVE SOLUTIONS FIND BEST IMPLEMENTABLE FIND BEST IMPLEMENTABLE

SOLUTIONSOLUTION TEST MARKET THE PROCESSTEST MARKET THE PROCESS If SUCCESSFUL EXPAND REACH or go If SUCCESSFUL EXPAND REACH or go

to first step.to first step. Our decision making should be free Our decision making should be free

from Ego, Anger, Jealousy, Fear, from Ego, Anger, Jealousy, Fear, Greed, Lust!….Lord Krishna in Greed, Lust!….Lord Krishna in Bhagavad Gita”Bhagavad Gita”

BUSINESS GOALSBUSINESS GOALS

INCREASE INCOME by 20% approx per annumINCREASE INCOME by 20% approx per annum CUT COSTS by 5-10% per annum by improving CUT COSTS by 5-10% per annum by improving

productivity ,e-procurementproductivity ,e-procurement Improve Quality of goods/servicesImprove Quality of goods/services Improve Customer Service standardsImprove Customer Service standards Improve ProcessesImprove Processes Improve Applied Research, IPR’s, InnovationImprove Applied Research, IPR’s, Innovation Improve Products, PackagingImprove Products, Packaging Monitor Rival Products and ServicesMonitor Rival Products and Services Improve Branding, Digital Marketing ,websiteImprove Branding, Digital Marketing ,website

THINK SMART.WORK THINK SMART.WORK SMARTSMART ““Think Smart. Think Original. Think applied Think Smart. Think Original. Think applied

ResearchResearch Think Innovation. Think IPR’s.Think Innovation. Think IPR’s. Think Customers .Think Customer Service. Think Customers .Think Customer Service.

Think Cash Flows.Think Cash Flows. Think Synergy. Think Profits and EPS.Think Synergy. Think Profits and EPS. Think Productivity. Think Quality.Think Productivity. Think Quality. Think Safety. Work Smarter than Think Safety. Work Smarter than

Competition. Feel for others. Work Selflessly Competition. Feel for others. Work Selflessly .Just 9 hours a day every Quarter !Monitor .Just 9 hours a day every Quarter !Monitor Collective or Team Performance…”Collective or Team Performance…”

It is a simple enjoyable task..Sanjeev It is a simple enjoyable task..Sanjeev BahadurBahadur

How to Learn!How to Learn!

OBSERVEOBSERVE LISTENLISTEN Thru Consultation with experienced Thru Consultation with experienced

peoplepeople THINKTHINK Problem solvingProblem solving BENCHMARKBENCHMARK INTERNET RESEARCHINTERNET RESEARCH MARKET RESEARCHMARKET RESEARCH By asking intelligent Questions and By asking intelligent Questions and

listening to those answers carefully.listening to those answers carefully.

Strength-Mahatma GandhiStrength-Mahatma Gandhi

Oscar WildeOscar Wilde

“ “Always forgive your enemies; Always forgive your enemies; nothing annoys them so much.” nothing annoys them so much.”

Sleep with your dreams or Chase Sleep with your dreams or Chase them!them!

TEAM SELECTIONTEAM SELECTION

IDENTIFY PEOPLE WITH IDENTIFY PEOPLE WITH COMPETENCE, PASSION and IntegrityCOMPETENCE, PASSION and Integrity

GIVE THEM SIMPLE TASKS and GOALSGIVE THEM SIMPLE TASKS and GOALS Give FREEDOM, Assign Resources and Give FREEDOM, Assign Resources and

discuss Goals.discuss Goals. GIVE CREDIT TO OTHERS FOR GIVE CREDIT TO OTHERS FOR

SUCCESS!SUCCESS! TAKE RESPONSIBILITY FOR FAILURE? TAKE RESPONSIBILITY FOR FAILURE?

And Improve “ Process” checklist/Try And Improve “ Process” checklist/Try again!again!

Do your own duties diligentlyDo your own duties diligently

LEADERSHIP-Action and LEADERSHIP-Action and ExampleExample

REPUTATIONREPUTATION

Warren Buffet-3 Qualities in a Warren Buffet-3 Qualities in a person!person!

Jack Welch-GE’s famous CEOJack Welch-GE’s famous CEO

““Good business leaders create a Good business leaders create a vision, articulate the vision, articulate the vision ,passionately own the vision ,passionately own the vision ,and relentlessly drive it to vision ,and relentlessly drive it to completion”.completion”.

Jack WelchJack Welch

““An organization’s ability to learn, and An organization’s ability to learn, and translate that learning into action rapidly, is translate that learning into action rapidly, is the ultimate competitive advantage”.the ultimate competitive advantage”.

Eg: Eg: An Engineering Company and FMCG An Engineering Company and FMCG are substantially different in terms of are substantially different in terms of Processes, Goals, Standards, Processes, Goals, Standards, Quality ,Product specifications,Quality ,Product specifications,

Manpower Manpower ,,Design tools, Marketing, Sales Design tools, Marketing, Sales methodology, Customer service standards, methodology, Customer service standards, Technology, R&D. Manpower from one Technology, R&D. Manpower from one environment may not be successful in the environment may not be successful in the other!other!

Field Marshal Sam Manekshaw Field Marshal Sam Manekshaw on Leadership and Decision making on Leadership and Decision making

““What is the next thing you need for leadership? It is the What is the next thing you need for leadership? It is the ability to make up your mind to make a decision and ability to make up your mind to make a decision and accept full responsibility for that decision. Have you ever accept full responsibility for that decision. Have you ever wondered why people do not make a decision? The wondered why people do not make a decision? The answer is quite simple. It is because they lack answer is quite simple. It is because they lack professional competence, or they are worried that their professional competence, or they are worried that their decision may be wrong and they will have to carry the decision may be wrong and they will have to carry the can.can.

“ “ Ladies and Gentlemen, according to the law of Ladies and Gentlemen, according to the law of averages, if you take ten decisions, five ought to be averages, if you take ten decisions, five ought to be right. If you have professional knowledge and right. If you have professional knowledge and professional competence, nine will be right, and the one professional competence, nine will be right, and the one that might not be correct will probably be put right by a that might not be correct will probably be put right by a subordinate officer or a colleague.”subordinate officer or a colleague.”

But if you do not take a decision, you are doing But if you do not take a decision, you are doing something wrong. “something wrong. “An act of omission is much worse An act of omission is much worse than an act of commission. An act of commission than an act of commission. An act of commission can be put right. An act of omission cannot.” can be put right. An act of omission cannot.”

Field Marshal Sam Field Marshal Sam ManekshawManekshaw ““What are the attributes of leadership? The first, What are the attributes of leadership? The first,

the primary, indeed the cardinal the primary, indeed the cardinal attribute of attribute of leadership is professional knowledge and leadership is professional knowledge and professional competenceprofessional competence..

Now, you will agree with me that you cannot be Now, you will agree with me that you cannot be born with professional knowledge and born with professional knowledge and professional competence even if you are a child professional competence even if you are a child of Prime Minister, or the son of an industrialist, of Prime Minister, or the son of an industrialist, or the progeny of a Field Marshal. or the progeny of a Field Marshal.

Professional knowledge and professional Professional knowledge and professional competence have to be acquired by hard competence have to be acquired by hard work and by constant study. In this fast- work and by constant study. In this fast- moving technologically developing world, moving technologically developing world, you can never acquire sufficient you can never acquire sufficient professional knowledge.” professional knowledge.”

Jack Welch-StrategyJack Welch-Strategy

““A strategy is something like, an A strategy is something like, an innovative new product; innovative new product; globalization, taking your products globalization, taking your products around the world ;be the low cost around the world ;be the low cost producer.producer.

A Strategy is something you can A Strategy is something you can touch; you can motivate people touch; you can motivate people with ;be number one and number two with ;be number one and number two in every business.in every business.

One can energise people around the One can energise people around the message.message.

Jack Welch-ManagementJack Welch-Management

““Management is all about Management is all about managing in the short term managing in the short term while developing the plans for while developing the plans for the long term.”the long term.”

Presentations and Statistics!Presentations and Statistics!

Sun Tsu, The Art of WarSun Tsu, The Art of War

““Victorious warriors win first and then Victorious warriors win first and then go to war, while defeated warriors go go to war, while defeated warriors go to war first and then seek to win”.to war first and then seek to win”.

““All warfare is based on deception. All warfare is based on deception. Hence, when we are able to attack, we Hence, when we are able to attack, we must seem unable; when using our must seem unable; when using our forces, we must appear inactive; forces, we must appear inactive; when we are near, we must make the when we are near, we must make the enemy believe we are far away; when enemy believe we are far away; when far away, we must make them believe far away, we must make them believe we are near.” we are near.”

Mukesh Ambani,Chairman-RILMukesh Ambani,Chairman-RIL

““I think that our fundamental belief is I think that our fundamental belief is that for us, growth is a way of life and that for us, growth is a way of life and we have to grow at all times.we have to grow at all times.

““You have to manage money. You have to manage money. Particularly with market Particularly with market economies .You may have a great economies .You may have a great product but if your bottom line goes product but if your bottom line goes bust, then that’s it.bust, then that’s it.

SUCCESSSUCCESS

My best friend!My best friend!

Good vs Bad system!Good vs Bad system!

Your Presence vs Absence!Your Presence vs Absence!

Build Dreams!Build Dreams!

Dr APJ Abdul Kalam on “Beauty”!Dr APJ Abdul Kalam on “Beauty”!

Great Leaders!Great Leaders!

Ratan Tata, Ex Chairman, Tata Ratan Tata, Ex Chairman, Tata Group-Life’s ups and downs!Group-Life’s ups and downs!

Work for people who believe in Work for people who believe in you!you!

Dreams!Dreams!

Law of Selfless Karma!Law of Selfless Karma!

Fools and Wise people!Fools and Wise people!

Beware of Employees/Employers Beware of Employees/Employers who?who?

““What they say, they do not What they say, they do not mean,mean,

What they mean, they do not What they mean, they do not say!”say!”

Half Truths-Rumour Half Truths-Rumour mongeringmongering

Good Boss vs Bad Boss!Good Boss vs Bad Boss!

Be happy with the distance Be happy with the distance covered!covered!

Timing!Timing!

Treat your Employees like best Treat your Employees like best customers!customers!

Great daughters and great Dads!Great daughters and great Dads!

Tact!Tact!

Be open minded, be large Be open minded, be large hearted!hearted!

Trust the Right people!Trust the Right people!

Swami Vivekananda-3 RulesSwami Vivekananda-3 Rules

Don’t pre- judge others!Don’t pre- judge others!

Relationships!Relationships!

20% Outstanding ,balance 80% 20% Outstanding ,balance 80% are average !Here Management is are average !Here Management is reqdreqd Only 20% people are Only 20% people are

trustworthy ,loyal ,honest and competenttrustworthy ,loyal ,honest and competent Only 20% people are A grade performersOnly 20% people are A grade performers Only 20% investments are A GradeOnly 20% investments are A Grade Only 20% decisions are A Only 20% decisions are A

Grade/Futuristic and produce profitable Grade/Futuristic and produce profitable cash flowscash flows

Management is the art of managing the Management is the art of managing the balance 80% to produce A grade balance 80% to produce A grade performance through Innovation, performance through Innovation, Motivation,Appreciation and Incentives!Motivation,Appreciation and Incentives!

Truth and Honesty!Truth and Honesty!

Freedom!Freedom!

Possibilities, Probability and Possibilities, Probability and Certainity !Thomas EdisonCertainity !Thomas Edison

Learn to give !ShareLearn to give !Share

Be original, innovative after doing Be original, innovative after doing Research!Research!

Your work is your introduction!Your work is your introduction!

Money!Money!

Patience and Attitude!Patience and Attitude!

Leaders create more leaders!Leaders create more leaders!

Good Communication skills!Good Communication skills!

Bill GatesBill Gates

““The first rule of anyThe first rule of any technology used i technology used in a business is thatn a business is that automation applie automation applied to an efficient opd to an efficient operation will magnifyeration will magnify the efficiency. the efficiency.

The second is that The second is that automation applie automation applied to an inefficient od to an inefficient operation will magnifperation will magnify the inefficiency.y the inefficiency.””

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Mahatma GandhiMahatma Gandhi

Power is of two kinds:Power is of two kinds: One is obtained by the fear of One is obtained by the fear of

punishment and the other by punishment and the other by acts of love.acts of love.

Power based on love is a Power based on love is a thousand times more effective thousand times more effective and permanent then the one and permanent then the one derived from fear of punishment.derived from fear of punishment.

Steve Jobs-Steve Jobs-American entrepreneur, marketer, and American entrepreneur, marketer, and

inventor, who was the co-founder, Chairman, and CEO of Apple inventor, who was the co-founder, Chairman, and CEO of Apple Inc.Inc.

Innovation distinguishes Innovation distinguishes between a leader and a between a leader and a followerfollower..

William Pollard-William Pollard-ChangeChange

“ “ Without change there is no Without change there is no innovation,creativity,or innovation,creativity,or incentive for improvement.incentive for improvement.

Those who initiate change will Those who initiate change will have a better opportunity to have a better opportunity to manage the change that is manage the change that is inevitable.”inevitable.”

Bruce Lee-Practice and PerfectionBruce Lee-Practice and Perfection

Trust your core competencies!Trust your core competencies!

Six Ethics of Life!Six Ethics of Life!

David OgilvyDavid Ogilvy

Warren BuffetWarren Buffet

When a management with a When a management with a reputation tackles a business reputation tackles a business with a reputation for bad with a reputation for bad economics,it is the reputation economics,it is the reputation of the business that remains of the business that remains intact.intact.

Bill GatesBill Gates

““Everyone needs a coach .It Everyone needs a coach .It does not matter whether you does not matter whether you are a basketball player, a are a basketball player, a tennis player ,a gymnast or a tennis player ,a gymnast or a bridge player.”bridge player.”

Hiring!Hiring!

Difference between School and Difference between School and Life!Life!

Difference between “ school” Difference between “ school” and “ life”and “ life”

In school, you’re taught a lesson In school, you’re taught a lesson and then given a test.and then given a test.

In Life you are given a test that In Life you are given a test that teaches you a lesson.!teaches you a lesson.!

Retain your best performers!Retain your best performers!

Multiple ways of solving problems!Multiple ways of solving problems!

Educate people to be Happy!Educate people to be Happy!

Timing and need!Timing and need!

Today’s Corporate World!Today’s Corporate World!

Always verify facts, figures and Always verify facts, figures and cross check!cross check!

Boss and Leader!Boss and Leader!

Right Boss vs Right job!Right Boss vs Right job!

Problems and Solutions!Problems and Solutions!

How blessed you are!How blessed you are!

Conquer Fear-Nelson Conquer Fear-Nelson MandelaMandela

Innovation ProcessInnovation Process

Forgiveness!Forgiveness!

Barack Obama-Reservations and Barack Obama-Reservations and Talented IndiansTalented Indians

Character and Reputation!Character and Reputation!

Take care of your employees and Take care of your employees and team!team!

Brand IdentityBrand ExtensionBrand Hierarchy

Prof Sanjeev Bahadur

Lakshmi MittalLakshmi Mittal

This is a learning in the This is a learning in the business life that first of all business life that first of all you need to have you need to have commitment, dedication and commitment, dedication and passion for what you are passion for what you are doing.”doing.”

Savings and InvestmentsSavings and Investments

Save 20% per annum from your Save 20% per annum from your takehome salary.takehome salary.

Invest in appreciating assets after Invest in appreciating assets after seeing their 10 year cycles.seeing their 10 year cycles.

Don’t BUY fancy gadgets, fancy brands Don’t BUY fancy gadgets, fancy brands at fancy prices. For eg a mobile needs at fancy prices. For eg a mobile needs replacement in 3 years, computer replacement in 3 years, computer needs to be replaced every 4 years and needs to be replaced every 4 years and Cars every 6 years.Concentrate on Cars every 6 years.Concentrate on Needs and not Desires!Needs and not Desires!

Remember that Inflation in India is 10% Remember that Inflation in India is 10% per annum so therefore your per annum so therefore your investments should yield 15%-18% per investments should yield 15%-18% per annum net after expensesannum net after expenses..

Cut CostsCut Costs

Don’t waste:Don’t waste: TimeTime ElectricityElectricity InternetInternet WaterWater MobileMobile Use fuel efficient vehiclesUse fuel efficient vehicles Reduce cost of capitalReduce cost of capital PaperPaper Don’t Reinvent the wheel!Don’t Reinvent the wheel! But Reward and appreciate good But Reward and appreciate good

performance!performance!

Organization PoliticsOrganization Politics

““The pursuit of individual agendas and self The pursuit of individual agendas and self interest in an organization without regard to interest in an organization without regard to their effect on the organizations efforts to their effect on the organizations efforts to achieve its goals.”achieve its goals.”

50% of Indian B2B Organizations suffer 50% of Indian B2B Organizations suffer from this malaise and consequent high from this malaise and consequent high attrition!attrition!

Avoid GroupismAvoid Groupism Don’t indulge in Loose Don’t indulge in Loose

talk/Controversies/Rumor mongeringtalk/Controversies/Rumor mongering Communicate preciselyCommunicate precisely Maintain email records and delete needless Maintain email records and delete needless

mails every week. Keep trusted people around mails every week. Keep trusted people around you. Keep changing passwords every fortnight!you. Keep changing passwords every fortnight!

Qualities of a good ManagerQualities of a good Manager

Good Organizing skillsGood Organizing skills Good Relationship Management skillsGood Relationship Management skills Efficient Time Management-Short meetingsEfficient Time Management-Short meetings Good Communication skills ( both verbal/in writing)Good Communication skills ( both verbal/in writing) Futuristic/Smart decision making capabilityFuturistic/Smart decision making capability Good Team Management skills and Leadership produces Good Team Management skills and Leadership produces

A grade Team Performance!A grade Team Performance! Thinking ahead of Time and CompetitionThinking ahead of Time and Competition Good Reporting/Documentation skillsGood Reporting/Documentation skills Managing Priorities Quarterwise /Weekly basisManaging Priorities Quarterwise /Weekly basis Think of Team’s growth and trainingThink of Team’s growth and training Be graceful, dignified, energetic and charmingBe graceful, dignified, energetic and charming Open ,unbiased mind with positive winning attitudeOpen ,unbiased mind with positive winning attitude Managing Cash and ConceptsManaging Cash and Concepts Good techno commercial skillsGood techno commercial skills Benchmarking with best five fortune 500 companies in Benchmarking with best five fortune 500 companies in

that sector.that sector.

Physical, Mental and Spiritual Physical, Mental and Spiritual fitness! (Most important slide!)fitness! (Most important slide!) Physical Fitness- Eat what is necessaryPhysical Fitness- Eat what is necessary Controlled Diet, Less salt,less sugar ,less Controlled Diet, Less salt,less sugar ,less

fried stuff,no hard drink, less soft fried stuff,no hard drink, less soft drink,Pref Fruit and Vegetablesdrink,Pref Fruit and Vegetables

Mental Fitness-Don’t worry- Let’s control Mental Fitness-Don’t worry- Let’s control our desiresour desires

SpiritualSpiritual Fitness-”Action is better than Fitness-”Action is better than inaction”—Lord Krishna.inaction”—Lord Krishna.

Thoughts and habits determine our Thoughts and habits determine our destiny. Selfless action is better still!destiny. Selfless action is better still!

““The more you give, the more you get-The more you give, the more you get-Swami Vivekanada”Swami Vivekanada”

““Sense Pleasures lead to suffering-Sense Pleasures lead to suffering-Guru Paramhansa Yogananda”Guru Paramhansa Yogananda”

A Company has many A Company has many departments!departments! Marketing, Sales ,Advtg, PR, Customer Marketing, Sales ,Advtg, PR, Customer

Service,Dealers(B2B& B2C)Contracts,Rewards/IncentivesService,Dealers(B2B& B2C)Contracts,Rewards/Incentives Legal Department (Company Law, Litigation)Legal Department (Company Law, Litigation) Finance Department (Banks, Term loans, Cash Finance Department (Banks, Term loans, Cash

Flows,Investments ,Income Tax, Costing, Flows,Investments ,Income Tax, Costing, Pricing,Billing,M&A)Pricing,Billing,M&A)

MIS/IT/Telecom (Website, SAP, Oracle, Internet, Video MIS/IT/Telecom (Website, SAP, Oracle, Internet, Video Conferencing, Hardware Networking, Business Conferencing, Hardware Networking, Business Enquiries)Enquiries)

Applied Research, Development, CAD/CAM and Applied Research, Development, CAD/CAM and InnovationInnovation

Procurement and Supply Chain Management (SCM)Procurement and Supply Chain Management (SCM) Human Resources Development (Hiring, Human Resources Development (Hiring,

Trg/Development, Appraisals ,Policies)Trg/Development, Appraisals ,Policies) Maintenance Department (Repairs and Maintenance)Maintenance Department (Repairs and Maintenance) Manufacturing/Quality Control/TestingManufacturing/Quality Control/Testing Shipping/Logistics/AdministrationShipping/Logistics/Administration All report to CEO/MD thru respective GM’s or Vice All report to CEO/MD thru respective GM’s or Vice

President ‘sPresident ‘s

Trading, Manufacturing, ServicesTrading, Manufacturing, Services

In Trading Business, margins are 5-In Trading Business, margins are 5-10%10%

In Manufacturing ,Margins are 10-In Manufacturing ,Margins are 10-15%15%

In Services sector, Margins are 20%.In Services sector, Margins are 20%. “ “ To be a successful SME To be a successful SME

business ,critical mass is Rs 20 business ,critical mass is Rs 20 crores @ 10% Margins, annual crores @ 10% Margins, annual turnover in Goods and Rs 10 crores turnover in Goods and Rs 10 crores in Services@20% margins”in Services@20% margins”

Sri Sri Paramhansa Sri Sri Paramhansa YoganandaYogananda

““LIVE EACH PRESENT LIVE EACH PRESENT MOMENT COMPLETELY AND MOMENT COMPLETELY AND THE FUTURE WILL TAKE THE FUTURE WILL TAKE CARE OF ITSELF.CARE OF ITSELF.

FULLY ENJOY THE WONDER FULLY ENJOY THE WONDER AND BEAUTY OF EACH AND BEAUTY OF EACH INSTANT”INSTANT”

Thank you for reading, listening !Thank you for reading, listening !

Any Queries please!Any Queries please! Lessons 11-20 of Personality Lessons 11-20 of Personality

Development shall deal with Job Development shall deal with Job Description of different Description of different positions/Problems,Challenges,positions/Problems,Challenges,Solutions and Innovation Solutions and Innovation possibilities!possibilities!

Bee and Butterfly (One conservesBee and Butterfly (One conservesenergy other wastes energy!)energy other wastes energy!)

( Left one conserves( Left one conservesenergy ,the other on your right energy ,the other on your right flits, wastes energy !)Think flits, wastes energy !)Think Smart .Work Smart .Live Smart.Smart .Work Smart .Live Smart.

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