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TOMORROW
IS NOT VIRTUAL:
IT’S HERE, NOW!
OTHER INDUSTRIES HAVE
BEEN DOING THIS FOR YEARS
AMAZON
WINS
TRUST
Isn’t it time for the
Translation Industry
to do the same?
TRANSPARENCY
+
TRUST
+
WHY DOES TRUST
MATTER SO MUCH?
S P E E D
THE TRUST GAP
INFORMATION
IS POWER
TRUST
+
OBSCURITY
THE OLD WAY THE NEW WAY
GENERAL Obscurity Transparency
PRICINGClients receive no clear breakdown
of project costs
Each element of pricing is visible
and clear to customer,
including TM leverage
VENDORS
Clients do not know which
translators are working
on their projects
Clients interact with translators
directly and help select them
WORKFLOWClients have no visibility into the
translation workflow
Clients can see which steps are
complete for each translation unit
STATUS
UPDATES
Clients have to request status
updates from the LSP
Clients can see exactly what
percentage of the project
is complete, anytime
TRANSLATION
MEMORY
Clients have to request
them from the LSP
Clients can download them
anytime they want
WE’RE MOVING INTO A NEW,
MORE TRANSPARENT AGE OF
TRANSLATION TECHNOLOGY
RELATIONSHIPS
TRUST
TRANSPARENCY
+
+
+
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