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Steve Henri Devos - Oh Chic 1
Steve Henri Devos - Oh Chic 2
How to
increaseYour restaurant’s
REVENUE!
How to
increaseYour restaurant’s
REVENUE!
3Steve Henri Devos - Oh Chic
How to get your customers
To come back to you!
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How to
RAISE
Your average Check
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SECRET ENVELOPE
Why not give
YOUR CUSTOMERS
6Steve Henri Devos - Oh Chic
It’s a game!We all love it.
What is the one thing that makes
everyone curious?
The questions about Unknown/Unseen/Hidden.
The question is:
would you go back to know?
Do you want to know the Secret?
It’s exciting!!
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How does it works?
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9Steve Henri Devos - Oh Chic
Client is in De RefterThey have just asked for the bill
Is the total bill less than 400RMB?
Total bill between 401and 1000RMB?
Total bill more than1001RMB?
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Hi my name is Sophie and I have the pleasure to give you your Secret Envelop. Don’t open it now! You have 30 days to redeem the gift. Yes, there is a gift inside. Here are 5 envelopes and you can choose 1.However…
Your bill is 380 RMB for the moment. If you want you could have one more consumption and then I can give you the Secret Envelope Number 2.
The prizes are a lot better that Secret Envelope Number 3!What do you think? (Wait for the answer…)
Next time you come to De Refter we will open your gift together.
Upselling time!!
11Steve Henri Devos - Oh Chic
This should be filled in by the customer.WeChat should be added directly to the Secret Envelop WeChat group. Here we should post all pictures and promotions. 1 post per week. If the client want they can leave the Secret Envelope at De Refter. We will send them a reminder on WeChat.
The date should be filled in by the waiter/manager. The date that should be filled in is the actual date +30 days.Example: today is the 6th of may 2016. Then we should fill in the 6th of June 2016.40% or more will not redeem on time, however more than 20% will come again to try again…
This will define what they can win.
15 to 20% will open the envelop because we are telling them not to open…
12Steve Henri Devos - Oh Chic
More addresses to add to our database.
Important:-We want the Customer to be back withing the next 30 days.-The Customer can only redeem his gift on Monday, Tuesdays or Wednesday. We want to fill the De Refter on days that there is less business-Envelop should only be opened at the end of their visit.
Customer can redeem in Beijing or Shanghai
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What is in the secret envelope?
14Steve Henri Devos - Oh Chic
- Free Bottle opener- 10% Discount on your food- 5% Discount on beverage- 1 Free Ludwig glass - 1 Free Palm (33CL)
- Main Prize:25% discount total bill
- Free Bottle opener- 2 Free Shooters- 15% Discount on your food- 10% Discount on beverage- 25% Discount total bill
- Main Prize:50% discount total bill
- Free Bottle opener- 4 Free Shooters- 25% Discount on your food- 15% Discount on beverage- 30% Discount total bill
- Main Prize:75% discount total bill
To make it more exiting they can give the envelope back and exchange for two Secret envelopes Number 3.
15Steve Henri Devos - Oh Chic
Front
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Back
17Steve Henri Devos - Oh Chic
Front
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Back
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Poster
Make them curious!!
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Convinced?
Any suggestions and or remarks are welcome!
Email: steve@ohchiccn.com
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Notes:
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