Big technology for small businesses, how to build your marketing toolkit - Tamsin Fox-Davies,...

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Digital Marketing Theatre - June 18th, 10:30-11:00 It’s hard to know that you’re promoting your small business in the right way when there are many different tools & techniques to choose from. Which ones are right for you, and how do you bring them together into a real marketing strategy, creating results?

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Halfmoon Yogag

B•B•Q

BIG TECHNOLOGY for small businesses

Build your marketing toolkit

© 2014

Small Business Evangelist, Constant Contact

2

Tamsin Fox-Davies

tfox-davies@constantcontact.com

constantcontact.com/TamsinsTips

@tamsinfd

Marketing has changed Setting good marketing goals and objectives 4 Pillars of Marketing Success How you can get started

4

Agenda

Marketing | Goals & objectives | 4 pillars | Next steps

Marketing You have an advantage You can be your authentic self

Facebook LinkedIn Instagram Twitter Pinterest Youtube

Marketing

Where are you today?

8

marketing

Marketing

At its core, marketing is about eliciting a physical and measureable

response

9

Marketing

Marketing has changed.

Find

Marketing then. Marketing now.

Convert

Keep

10

Marketing

Engagement is the new word of mouth

11

Marketing

ENTICE to stay in touch

ENGAGE People

Engagement drives SOCIAL

VISIBILITY

Provide a “Wow!” EXPERIENCE

12

Marketing

Small business marketing isn’t Color schemes

Catchy slogans Super Bowl ads “Pretty” emails

13

Marketing

Small business marketing is Getting

measureable results

Delivering on your promise

Nurturing relationships

Marketing | Goals & objectives | 4 pillars | Next steps

15

Goals & objectives

Marketing objectives new customers, donors Reach

repeat business, support Drive

leads and relationships Nurture members, advocates, volunteers Engage

donations, revenue Increase

16

Goals & objectives

Get more specific with goals

donations this month Drive

content to tradeshow leads Deliver

seats on a Sunday Fill

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Goals & objectives

Is it a good objective? Three questions to ask

Will achieving this objective help my business grow?

1 2

Is this objective attainable?

3

How will I measure it, or my progress towards it?

Marketing | Goals & objectives | 4 pillars | Next steps

19

4 Pillars

Getting found & discoverability

Engage & nurture

relationships Campaigns that

drive action Analytics &

making decisions

20

4 Pillars

Getting found & discoverability

Engage & nurture

relationships Campaigns that

drive action Analytics &

making decisions

Mobile

Search & SEO

Social

Listings

21

4 Pillars

Getting found & discoverability

Engage & nurture

relationships Campaigns that

drive action Analytics &

making decisions

Engagement marketing

List growth & management

Loyalty

Permission non-SPAM best practices

THANK�YOUBonusOf fer !

Mobile

Search & SEO

Social

Listings

Engagement marketing

List growth & management

Loyalty

Permission CAN-SPAM compliance

THANK�YOUBonusOf fer !

22

4 Pillars

Newsletters & Announcements

Feedback & Surveys

Offers & Promotions

Events & Registration

Getting found & discoverability

Engage & nurture

relationships Campaigns that

drive action Analytics &

making decisions

Mobile

Search & SEO

Social

Listings

Results & reporting

Analytics – “so what?”

Adjustment and iteration

Hypothesis testing

Newsletters & Announcements

Feedback & Surveys

Offers & Promotions

Events & Registration

Engagement marketing

List growth & management

Loyalty

Permission CAN-SPAM compliance

THANK�YOUBonusOf fer !

23

4 Pillars

Getting Found & Discoverability

Engage & Nurture

Relationships Campaigns That

Drive Action Analytics &

Making Decisions

?

Mobile

Search & SEO

Social

Listings

24

4 Pillars

Getting Found & Discoverability

Engage & Nurture

Relationships Campaigns That

Drive Action Analytics &

Making Decisions

Newsletters & Announcements

Feedback & Surveys

Offers & Promotions

Events & Registration

Engagement marketing

List growth & management

Loyalty

Permission non-SPAM best practices

THANK�YOUBonusOf fer !

Results & reporting

Analytics – “so what?”

Adjustment and iteration

Hypothesis testing ?

Mobile

Search & SEO

Social

Listings

Marketing | Goals & objectives | 4 pillars | Next steps

26

Next steps

This is important

27

Next steps

You can do this!

28

Next steps

Start where you are And where your customers and relationships are.

SAVE!

Halfmoon Yogag

B•B•Q

Get started today…

www.constantcontact.com

60-day free trial

Want more help?

www.constantcontact.com/TamsinsTips

Get my tips & resources…

© 2014

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