Beginner's guide to user acquisition for mobile apps and games

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With over a million apps on iOS and Android, the biggest problem that developers face is User Acquisition. A quick guide to help indi developers on user acquisition and the most cost-effective ways to do it

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User Acquisitionfor Mobile Apps

Rohit Nair, Head –Knowledge Gaming, Games2win

Why should an app acquire users?

1) Visibility!!

Great Launch + Sustained downloads for a longer period

2) Stability of downloads

Download numbers are relatively consistent after a particular rank is established . (-10% to +10% )

3) Generate Revenue

User acquisition is most important after LTV (Life time value) of a game has been determined.

More downloads = More Money

Free downloads required

Paid downloads required

Free downloads per category

How do we acquire users??

Three Parts of User Acquisition

• Install Volume • Conversion Rate %• User Quality

1) Conversion Rate (CR)(X axis): Clicks/Installs

2) User Quality(Y axis): User Quality scores are calculated by analyzing the number of sessions, in-app events, purchases and retention

3) Volume(Bubble size): New users’ volume

Jargons explained

1) Search

Search

Pros• Best Quality of users (as they are looking for a game)

Cons• Low Quantity• Low Conversion Rates

Comments:• Use Adsense for Mobile to advertise on Google Search

(Highly untapped. Low volume but great Quality users)• User CPC campaigns

Search here means mobile web search and not appstore search.

Search (Appstore search) Pros• High Conversion Rates• High Quality of users

Comments• Dependent on Download volume (+velocity) + Ratings :

nothing else! • Appstore SEO like web search depends heavily on download

traffic as much as hygiene

Must use: appcod.es , straply.com, searchman to compare and name apps and keywords

2) Ad Networks

Ad Network Buying

CPC CPI

Ad NetworksPros• Deliver strong volume

Cons• Conversion rates lower• Quality of users lower

Comments:• Best suited for Mass market apps and Games • Always use CPI against CPC

Available Networks(listed in the following slides)

LTV OptimizersLTV Optimizers help you to get the best return out of multiple ad networks by splitting total spend and analyzing the returns.

LTV-Optimizers are easy to use and just need an SDK installed into your app

What apps should try

Facebook MoPub Mmedia Admob

CPC (Cost per Click)

What we should try

Flurry

CPI (Cost per install)

Facebook Advertising

Believed to be the most cost effective Install mechanism

Average CPI in the US around $2

$0.50 - $3.00 seem to be the standard CPIs across industries and Ad networks!

Flurry’s Appcircle allows you to target specific type of users

3) Incentivized

Traffic

Incentivized Traffic

Pros• Highest Conversion rates

Cons• Conversion rates lower• Quality of users lower

Comments:Best suited for Mass market apps and Games

Incentivized + Non Incentivized

Due to the Low quality of users acquired from Incentivized , these companies are now moving to Non Incentivized user acquisition (like any other ad network)

NativeX and Tapjoy now function as normal ad networks + provide acquisition depending upon the level of activity in the app

4) App Discovery Platforms

App Discovery PlatformSuccess Stories

Final Comments

1) User acquisition is not a science, it’s an art 2) User acquisition cannot be mastered with a

single campaign, this is an iterative process till you figure what works best for YOUR app

3) App discovery platforms are expensive but a great start to any app launch

4) Talk to agents of different networks to get the best deal and figure what will work for YOU

Presentation

By Rohit nairhttp://rohitnair.in