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The slides for my talk at IgniteuxMI. In this presentation I discussed my research on the user experience of the workplace, focusing specifically on how project managers can extend UX thinking to facilitating positive workplace experiences and thinking of employees as participants in project work.
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The UX of Project ManagementBen Lauren | blauren@msu.edu@benlauren | benlauren.com
A Few Questions๏ How do we experience our working
environment?
๏ How do our experiences influence project work?
๏ How can employees participate in shaping the UX of project management?
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I’m not suggesting that project managers stop planning and organizing, but I am suggesting that project managers can also facilitate and empower participation in developing more productive workplace experiences.
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What was disrupting project work?
Agile workflow extends project activities across a variety of digital and physical working environments in adaptive and responsive ways.
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Participation
Empathy
Takeaways๏ Project managers should seek insight
from employee workplace experiences;
๏ Adaptive, responsive workplaces begin with empathy for employees;
๏ A lack of employee participation may fuel resistance to changing work processes.
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