Managing Change-Karolina Lawandowska presentation

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Getting the culture right:Lessons from GoogleKarolina Lewandowska, Change and Transformation, Google for Work

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Which product do you use the most?

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The world is changing

Yesterday

Work is changingThe workplace of today facilitates a culture of innovation

TomorrowToday

GenY

GenX

BabyBoom

Vets

Create together

Store, access,

and share files

Share ideas and collect feedback

Meet & connect

But the right organisational culture is critical too

Agree that their organisations’ culture is

critical to business success

Source: PwC Culture & Change Management Survey, Strategy & Analysis

Agree that culture is more important than strategy or

operating model

“Mission. Transparency. Voice. These three components of our culture create a virtuous cycle of attraction, community, engagement, and innovation. If you give people freedom, they will amaze you. They'll do remarkable things, and all you need to do is give them a little infrastructure and a lot of room to change the world. And I think that holds in any industry." - Laszlo Bock Google’s SVP of People Operations

Culture: Google’s secret sauce

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Insight #1: Hire for cultural fit

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Insight #2: Default to ‘open’

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Insight #3: Encourage innovation from everywhere

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Insight #4: Launch and iterate. Fail fast.

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Insight #5: Make every manager a great manager

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Insight #6: Create an environment where employees can thrive

Public Sector going Google

Google Digital Garage: Opening December 1st!

Manchester Central Library, 2nd Floor

St Peters Square, Manchester, M2 5PD

g.co/ManchesterGarage

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