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Google confidential | Do not distribute Getting the culture right: Lessons from Google Karolina Lewandowska, Change and Transformation, Google for Work google.com/+K arolinaLewandowskaKarolina @KaroLewandowska #workhappy uk.linkedin.com/in/karolinalewandows ka

Managing Change-Karolina Lawandowska presentation

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Page 1: Managing Change-Karolina Lawandowska presentation

Google confidential | Do not distribute

Getting the culture right:Lessons from GoogleKarolina Lewandowska, Change and Transformation, Google for Work

google.com/+KarolinaLewandowskaKarolina

@KaroLewandowska #workhappy

uk.linkedin.com/in/karolinalewandowska

Page 2: Managing Change-Karolina Lawandowska presentation

Which product do you use the most?

Page 3: Managing Change-Karolina Lawandowska presentation

Confidential | Do not distribute

The world is changing

Yesterday

Work is changingThe workplace of today facilitates a culture of innovation

TomorrowToday

GenY

GenX

BabyBoom

Vets

Create together

Store, access,

and share files

Share ideas and collect feedback

Meet & connect

Page 4: Managing Change-Karolina Lawandowska presentation

But the right organisational culture is critical too

Agree that their organisations’ culture is

critical to business success

Source: PwC Culture & Change Management Survey, Strategy & Analysis

Agree that culture is more important than strategy or

operating model

Page 5: Managing Change-Karolina Lawandowska presentation

“Mission. Transparency. Voice. These three components of our culture create a virtuous cycle of attraction, community, engagement, and innovation. If you give people freedom, they will amaze you. They'll do remarkable things, and all you need to do is give them a little infrastructure and a lot of room to change the world. And I think that holds in any industry." - Laszlo Bock Google’s SVP of People Operations

Culture: Google’s secret sauce

Page 6: Managing Change-Karolina Lawandowska presentation

Google confidential | Do not distribute

Insight #1: Hire for cultural fit

Page 7: Managing Change-Karolina Lawandowska presentation

Google confidential | Do not distribute

Insight #2: Default to ‘open’

Page 8: Managing Change-Karolina Lawandowska presentation

Google confidential | Do not distribute

Insight #3: Encourage innovation from everywhere

Page 9: Managing Change-Karolina Lawandowska presentation

Google confidential | Do not distribute

Insight #4: Launch and iterate. Fail fast.

Page 10: Managing Change-Karolina Lawandowska presentation

Google confidential | Do not distribute

Insight #5: Make every manager a great manager

Page 11: Managing Change-Karolina Lawandowska presentation

Google confidential | Do not distribute

Insight #6: Create an environment where employees can thrive

Page 12: Managing Change-Karolina Lawandowska presentation

Public Sector going Google

Page 13: Managing Change-Karolina Lawandowska presentation

Google Digital Garage: Opening December 1st!

Manchester Central Library, 2nd Floor

St Peters Square, Manchester, M2 5PD

g.co/ManchesterGarage

Page 14: Managing Change-Karolina Lawandowska presentation

google.com/+KarolinaLewandowskaKarolina

@KaroLewandowska #HRCT15

uk.linkedin.com/in/karolinalewandowskawww.google.com/work