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Leadership Defined:
The capacity to influence human thought, emotion, and behavior, starting with my own.
Put simply: Intentional Influence.
“Effective leadership requires a clear picture of the
results you want to achieve and an understanding of the
human behaviors that will drive those results.”
Applied Influence
Two Key Questions:
What are the results I want?
What behaviors will get me those results?
What were the desired results?
What would you like to influence?
Create a SMART Result:
• Specific• Measurable• Attainable• Relevant• Timebound
What specific behaviors will contribute to your desired result?
Critical Moments
What specific behaviors will contribute to your desired result?
Why aren’t you seeing those behaviors?
Source One: Call Centers, the Ultimate in Unmotivated Employees
Why Do You Wash Your Hands?
“The greatest untapped source of motivation . . . is a sense of service to others; focusing on the contribution of our work to other peoples’ lives has the potential to make us more productive than thinking about helping ourselves.”
Dr. Adam Grant – Wharton
Two FactorsHow Intense is the pain or reward?
How immediateis the pain or reward?
How Can You Bring the Horizon a Little
Closer?
It’s the experience….
Source Two: Personal Ability
How many calories are in Ray’s caramel apple?
Coaches and Mentors
Sources 3 & 4
Confidence in your presentation . . .
Confidence in your presentation . . .
Who are the influencers?
Source Five: Structural Motivation
Source Six: Structural Ability
Source Six: Structural Ability
Source Six: Structural Ability
Source Six: Structural Ability
Source Six: Structural Ability
Source Six: Structural Ability
Steps for Six SourcesMOTIVATION ABILITY
Pers
onal
Soci
alSt
ruct
ural
1 23 45 6
Make the Undesirable Desirable
Harness Peer Pressure
Design Rewards
Over Invest in Skill Building
Find Strength In Numbers
Change the environment
PLAN FOR FAILURE
Contact InfoDan Griffiths, CPA, CGMA is the Director of Strategic Planning at Tanner, LLC, a Salt Lake City-based professional services firm with 115 team members. Dan facilitates approximately 75 board and leadership team off-sites each year across a variety of industries. He currently serves as a member of the AICPA board of directors. Dan is an avid flyfisher, backpacker, and gardener. He and his wife Bibiana are the proud parents of four children.
Contact Dan at: dgriffiths@tannerco.comOr connect with him on LinkedIn www.linkedin.com/in/dangriffithscpa
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