How to Run a Super Secure and Ultra-Profitable Law Firm

888-432-1529 www.rocketmatter.com

About Rocket Matter

Serving law firms since 2007.

First cloud computing platform.

Specializing in business-minded attorneys.

FACT: Getting new clients requires some form of marketing.

Marketing

Marketing Channels

Social Media

Marketing Communications

What actually grows your

Business Development Calendar• Regular review of numbers

• Social media posts

• Blogging

• Business retreat

• Networking

• Newsletter or communication

with your entire list

• Holiday mailers

Profitability

Law firms are collecting less from their clients every year.

How do we fix this?

Accurate Time Tracking

Timely Invoicing

Simple Collections

Needs to be easy to use!

http://bit.ly/callaw-pm

Rocket Matter’s First Rule of Billing

The longer you wait to send out a bill, the more

likely you’re in for a haircut and the bigger that haircut

is likely to be.

Establish Good Billing and Collections Processes

Automated Recurring Billing

Accept Credit Cards and e-Checks

Online Payment

33% Increase in Collections

Security

Perceived Risk vs Actual Risk

Disgruntled, underpaid, paralegal?

Landlord

Cleaning Lady

Cybersecurity Threats

Ethical Obligations to Safeguard Confidential Information

Rule 1.6, Paragraph (c) Confidentiality of Information

“A lawyer shall make reasonable efforts to prevent the inadvertent or unauthorized disclosure of, or

unauthorized access to, information relating to the representation of a client.”

Quick Security AuditWhat are you doing to protect not only yourself but your

clients and their data?

What type of email account do you have?

Is the Wi-Fi in your office secure?

Do you use VPN services?

Do you routinely audit your passwords and keep your software updated?

How do you keep informed with technology and training? Do you have professional guidance?

Three Basic Security Procedures

Update Hardware and Software Regularly

• Hardware v. Software • OS upgrades and App updates are different • Updates are a good way to patch security

vulnerabilities • Upgrade hardware when a device can’t run

the latest OS

Password Policies

1. Organize your passwords 2. Use a secure tool to store

information 3. Determine permission

levels for other users 4. Conditions that

necessitate change

Securing Your Network

• WEP/WPA/WPA2

• Password protect your network (and change

all default passwords!)

• Set up a guest network for visitors

Virtual Private Network (VPN)• Creates an encrypted “tunnel” around your

connection and activity to protect from intrusion

• Key Features: • Zero logging • No third-party networks • No bandwidth limits, fast connection • Multiple servers and countries

Email Encryption Quick Start• File Encryption v. Email

Encryption • Make sure the method

you decide on is consistent

• NEVER SEND PASSWORDS VIA EMAIL

• AppRiver, Hushmail,

ProtonMail

Securing and Encrypting Your Devices

Laptops, Hard Drives, USB Devices• Security Policies:

• Change administrative passwords regularly • Set computers to automatically log out after a

couple of minutes • Maintain consistent and verified backups

• Built-In Encryption Tools • Windows 7 and higher: BitLocker • Mac: FileVault

Cloud Computing

• Secure your files BEFORE you upload them to cloud

• Services like Box, ShareFile have built in encryption tools, can layer on BoxCryptor for others

• Always verify security procedures with cloud services providers

Additional Resources

bit.ly/RMcyber

www.rocketmatter.com

888-432-1529 www.rocketmatter.com866-710-1845

Sign up for a free trial, no credit card required!

Thank You!Nefra MacDonald | nefra@rocketmatter.com

Larry Port | larry@rocketmatter.com

How to Run a Super Secure and Ultra-Profitable Law Firm

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