How to Run a Super Secure and Ultra-Profitable Law Firm

How to Run a Super Secure and Ultra-Profitable Law Firm

888-432-1529 www.rocketmatter.com

About Rocket Matter

Serving law firms since 2007.

First cloud computing platform.

Specializing in business-minded attorneys.


FACT: Getting new clients requires some form of marketing.


Marketing


Marketing Channels


Social Media


Marketing Communications


What actually grows your

firm?


Business Development Calendar• Regular review of numbers

• Social media posts

• Blogging

• Business retreat

• Networking

• Newsletter or communication

with your entire list

• Holiday mailers


Profitability


Law firms are collecting less from their clients every year.



How do we fix this?

Accurate Time Tracking

Timely Invoicing

Simple Collections

Needs to be easy to use!


http://bit.ly/callaw-pm


Rocket Matter’s First Rule of Billing

The longer you wait to send out a bill, the more

likely you’re in for a haircut and the bigger that haircut

is likely to be.

“


Establish Good Billing and Collections Processes


Automated Recurring Billing


Accept Credit Cards and e-Checks


Online Payment


33% Increase in Collections


Security


Perceived Risk vs Actual Risk

Disgruntled, underpaid, paralegal?

Landlord

Cleaning Lady


Cybersecurity Threats


Ethical Obligations to Safeguard Confidential Information

Rule 1.6, Paragraph (c) Confidentiality of Information

“A lawyer shall make reasonable efforts to prevent the inadvertent or unauthorized disclosure of, or

unauthorized access to, information relating to the representation of a client.”

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Quick Security AuditWhat are you doing to protect not only yourself but your

clients and their data?

What type of email account do you have?

Is the Wi-Fi in your office secure?

Do you use VPN services?

Do you routinely audit your passwords and keep your software updated?

How do you keep informed with technology and training? Do you have professional guidance?


Three Basic Security Procedures


Update Hardware and Software Regularly

• Hardware v. Software • OS upgrades and App updates are different • Updates are a good way to patch security

vulnerabilities • Upgrade hardware when a device can’t run

the latest OS


Password Policies

1. Organize your passwords 2. Use a secure tool to store

information 3. Determine permission

levels for other users 4. Conditions that

necessitate change


Securing Your Network

• WEP/WPA/WPA2

• Password protect your network (and change

all default passwords!)

• Set up a guest network for visitors


Virtual Private Network (VPN)• Creates an encrypted “tunnel” around your

connection and activity to protect from intrusion

• Key Features: • Zero logging • No third-party networks • No bandwidth limits, fast connection • Multiple servers and countries


Email Encryption Quick Start• File Encryption v. Email

Encryption • Make sure the method

you decide on is consistent

• NEVER SEND PASSWORDS VIA EMAIL

• AppRiver, Hushmail,

ProtonMail


Securing and Encrypting Your Devices


Laptops, Hard Drives, USB Devices• Security Policies:

• Change administrative passwords regularly • Set computers to automatically log out after a

couple of minutes • Maintain consistent and verified backups

• Built-In Encryption Tools • Windows 7 and higher: BitLocker • Mac: FileVault


Cloud Computing

• Secure your files BEFORE you upload them to cloud

• Services like Box, ShareFile have built in encryption tools, can layer on BoxCryptor for others

• Always verify security procedures with cloud services providers


Additional Resources

bit.ly/RMcyber


Q & A

www.rocketmatter.com

888-432-1529 www.rocketmatter.com866-710-1845

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Thank You!Nefra MacDonald | [email protected]

Larry Port | [email protected]